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  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/12/2024 at 1:00 PM (EDT)

    Webinar: Managing Policy, Not Politics in the Workplace

    With the country’s polarization seeping into the workplace, HR faces enormous challenges. While diversity of thought ignites new ideas, creates solutions to problems while increasing the success of agencies, when differences of opinions are touted as absolutes, alienation occurs, relationships are strained, and cultures become unsafe. 

    While it is not the role of HR or agencies to legislate what people think, they are responsible to ensure that policies are created that honor differences. To ensure a culture of respect, employees need to know how to respectfully interact with others at the inevitable times when political opinions differ, when values clash, and when relationships are at risk.

    Learn how to secure employee buy-in to uphold policies. Equip people with the skills needed to respectfully speak up when behaviors and political differences cross the line of respect. Please join our speaker, Lorie Reichel-Howe, as she guides the audience on how to meet these sensitive challenges in the workplace on September 12th at 1:00 pm ET.

    In this training you will:

    • Implement communication practices that increase safety while building partnership
    • De-escalate conflict and create safety at times when opinions differ
    • Build more positive and productive working relationships
    • Decrease workplace tension and office drama
    • Create a workplace culture in which teams love to work

    Speaker:  Lorie Reichel-Howe, Conversations in the Workplace

    (For National PSHRA Members Only)

    Lorie Reichel- Howe

    Founder, Conversations in the Workplace

    Conversations in the Workplace

    Lorie Reichel-Howe is founder of Conversations in the Workplace. She equips managers, teams, and business professionals to have “Safe Conversations” – transformative dialogue that uncovers hidden workplace issues. Whether addressing challenging team dynamics, mismanaged expectations, cultural insensitivity, or good old-fashioned bad behavior, “Safe Conversations” foster greater innovation, inclusion, and collaboration within organizations.

    With over 20 years of experience in leadership development and relationship management, Lorie is passionate about equipping leaders with the skills to create and maintain a culture of respect and accountability.

    Lorie is a professional mediator and leadership communication coach. She has supported organizations such as Pinterest, SYGMA, SHRM, PIHRA,, Women in Technology International, Los Angeles Women’s Leadership Conference, Girl Scouts of Greater Los Angeles, Santa Clara Superior Court, San Jose State University, Santa Clara County Office of Education and many more.

    Learn more about Lorie’s impact at



  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 06/20/2024 at 1:00 PM (EDT)

    Webinar: Tap Into Talent Retention

    The focus of building a stable, sustainable workforce is often placed on recruiting new employees more than keeping existing ones. Through practices and preferences harvested from a survey of PSHRA members, learn simple steps you can take to maximize your talent retention investment with a stronger benefits programs - including how they’re procured, communicated, enrolled, and administered. Please join us on Thursday, June 20, 2024 at 1:00 pm EDT to learn more.

    Speaker:  Steve Vermette, National Practice Leader, Public Sector, Colonial Life

    Sponsored by:


    This webinar is open to members and non-members.  

    *The following contact information will be shared with the sponsor: name, title, organization, email, and state." 

    Steve Vermette (Moderator)

    National Practice Leader, Public Sector

    Colonial Life

    As a National Practice Leader, Public Sector at Colonial Life & Accident Insurance Company, Steve Vermette is responsible for building integrated teams to market Colonial Life’s products, programs, and services to brokers as well as public sector employers in education, local and state government agencies.

    His nearly four decades of insurance industry experience began in 1995 when Vermette joined Unum as a compensation manager, then a sales manager and general manager. In 2000, Vermette joined Colonial Life as a manager for the state of Florida until 2010, he has since served several graduated roles within the public sector and broker markets.  

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/23/2024 at 1:00 PM (EDT)

    Webinar: Making Mental Health a Priority in the Public Sector

    In celebration of Mental Health Awareness Month, PSHRA has put together a panel of thought leaders to discuss making mental health a priority in the public sector.  Panelists will discuss ways we can priorities our emotional, psychological, and social well-being while still getting our jobs done.  Please join us for tips on how to create a healthier work environment and solutions for helping your staff work through a hard patch.  Please join us on Thursday, May 23, 2024, at 1:00 pm EDT. 

     Areas to be discussed: 

    ·       Stress in the Workplace 

    ·       Psychological Safety and Emotional Support  

    ·       Tips for creating a healthier workplace. 

    Moderator:  Amie Courtney, JD, SHRM-CP, Human Resources Director, Cranberry Township, PA


    • Lisa Hogan, IPMA-C,P Airport Program Administrator, Clark County Department of Aviation, Las Vegas, NV and and President of the PSHRA Nevada Chapter
    • Marviette Johnson, SPHR, SHRM-CP, Director of Human Resources, Hamilton County Sheriff's Office, Cincinnati, OH

    (For National PSHRA Members Only)

    Amie Courtney, JD, SHRM-CP (Moderator)

    Human Resources Director

    Cranberry Township

    Amie Courtney is the Human Resources Director with Cranberry Township, a municipality located approximately 20 miles north of Pittsburgh, Pennsylvania, a position she has held since January of 2019. Prior to her current position, Ms. Courtney was a practicing attorney, with a focus on public sector and employment law. As a later-in-life ADHDer and part of the sandwich generation with supporting aging parents, while raising two children and finding ways to prioritize her own well-being, Ms. Courtney is a staunch advocate for prioritizing mental health in the workplace.

    Lisa Hogan, IPMA-CP

    Airport Program Administrator

    Clark County Department of Aviation and President of the PSHRA Nevada Chapter

    Lisa Hogan is a dedicated Human Resources professional with over 13 years of experience in various HR domains, backed by 5 years of management expertise. Currently serving as the Airport Program Administrator at the Clark County Department of Aviation, Lisa oversees the Employee Engagement, Training & Wellness Department, spearheading initiatives to enhance employee satisfaction and well-being.

    With a track record of developing robust training programs on diverse topics such as financial wellness, interpersonal skills, and customer service, Lisa fosters a culture of continuous learning and growth within the organization. Additionally, she coordinates community outreach efforts and volunteer events, further strengthening employee morale and engagement.

    Prior to this role, Lisa held positions such as Senior Management Analyst and Human Resources Analyst, where she demonstrated proficiency in recruitment, performance management, and workforce planning. Notably, Lisa implemented innovative recruitment strategies and established partnerships with educational institutions to attract top talent. Throughout Lisa’s career, she has exhibited a commitment to excellence and professionalism, earning recognition for her contributions to talent acquisition and employee development.

    Lisa holds a Master’s in Public Health Services Administration from the University of Detroit Mercy and a Bachelor of Science in Athletic Training/Administration from Northern Arizona University. Furthermore, Lisa is IPMA-CP certified, showcasing her dedication to staying abreast of industry best practices, and currently is President of the PSHRA Nevada Chapter.

    Driven by a passion for fostering a positive work environment and empowering individuals to reach their full potential, Lisa continues to make impactful contributions to the field of Human Resources, embodying the values of integrity, innovation, and collaboration.

    Marviette Johnson, SPHR, SHRM-SCP

    Director of Human Resources

    Hamilton County Sheriff’s Office

    Marviette has 28+ years of progressive HR experience.  She has held various HR leadership roles in privately held small and mid-sized organizations as well as publicly traded international organizations in a diverse field of industries ranging from financial services and hospitality to medical device and education.  Her areas of expertise include but are not limited to recruitment and selection, mergers and acquisitions, policy/procedure development, employee relations, design and implementation of performance management systems, selection and implementation of HR Information systems, and talent development.  Marviette is the Director of Human Resources with the Hamilton County Sherriff’s Office where she and her team provided HR consulting and employee services to 900+ employees.

    Marviette earned both her master’s degree in Labor and Employment Relations and her bachelor’s degree in Management from the University of Cincinnati.  She is certified as a senior professional in human resources (SPHR, SHRM-SCP), and earned her Diversity, Equity, and Inclusion certification through Cornell University.  She is MBTI® Certified / Myers-Briggs® Certified.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/16/2024 at 1:00 PM (EDT)

    Webinar: Remote Work Works

    The success of a primarily remote model is dependent on a collective commitment to a new culture, norms and expectations. For the Colorado Governor's Office of Information Technology (OIT), remote work that started during the pandemic has become the way of working with real results-- improved employee experience and retention, reduced employer and employee costs, and the ability to attract talent from across the eight-largest state by land area, not just the capital city of Denver. Please join our speaker, Bob Nogueira, Chief People Officer for the Colorado Governor's Office of Information Technology (OIT), for a discussion of how OIT created a culture of camaraderie and trust, with virtual operations rather than a physical workplace, at its core on May16th at 1:00 pm EDT. 

    Bob will present OIT's remote work journey of:

    • Culture change
    • Facilities planning
    • Supporting systems and tools
    • Ways of working

    Learn how building a true remote work experience can be transformational for your organization. 

    Speaker:  Bob Nogueira, Chief People Officer for the Colorado Governor's Office of Information Technology (OIT)

    (For National PSHRA Members Only)

    Bob Nogueira

    Chief People Officer

    Colorado Governor's Office of Information Technology (OIT)

    Bob Nogueira joined OIT in July 2019 as Chief People Officer, bringing over 30 years of experience leading organizations in internet start-ups, nonprofits, and international corporations. Bob’s leadership encompasses call centers, human resources, employee communications, leadership development, and nonprofit boards of directors. Bob is an adjunct faculty member in the Communication Management and Organizational Leadership graduate programs at the University of Denver.

    Bob’s past senior leadership positions include roles with Comcast, Kaiser Permanente, Qwest Communications, and Merrill Lynch. He founded Nogueira Consulting & Coaching LLC in 2018 and has become a sought-after executive coach, public speaker, and consultant. Bob was a gubernatorial appointee to the Colorado Workforce Development Council for three years. As a community influencer, Bob chaired the board of directors for Colorado Health Network and was a board member for Spark the Change Colorado. As co-chair of the Career Services Board, Bob was one of five mayoral appointees to oversee the City and County of Denver’s Office of Human Resources. He holds accreditation in human resources, executive coaching, change management, and several individual development and team effectiveness tools and methodologies. With a passion for inspiring others to confidently engage and discover "what’s next", Bob’s infectious energy and curiosity amplifies the development and work of individuals and teams.

    Bob earned his undergraduate degree in Communications from Kean University of New Jersey and his graduate degree in Communication Management & Organizational Leadership from the University of Denver. Born and raised in New York City, Bob has called Colorado home since 1992. He and his partner, Russ, live in Denver with their rescue dog, Cooper. Bob enjoys collecting memorable experiences through volunteering, travel, theater, music, learning, and teaching. As a (perhaps) too loyal Colorado Rockies fan, Bob considers Coors Field an aspirational second home.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/02/2024 at 1:00 PM (EDT)

    Webinar: Navigating Training Documentation Liability: Safeguarding Your People and Your Organization

    In the dynamic public sector landscape, ensuring personnel are adequately trained is essential, not only to optimize outcomes in high-stake situations but to mitigate liability risks for the individual and the organization. 

    Join us on May 2 for an insightful webinar on training documentation liability for public sector HR professionals. We will cover topics critical for HR leaders to effectively mitigate training documentation liability risk, including:  

    • Risk assessment and liability identification 
    • Training and compliance documentation best practices 
    • Reporting insights and audit preparation  

    During this presentation, we will break down the risks public entities face and discuss how Vector Solutions, the leader in computer-based compliance training, can help HR managers reduce risks. 


    • Doug Kazensky, Solutions Engineer, Vector Solutions
    • Matt Shronts, Solutions Engineer, Vector Solutions

    Sponsored by:


    This webinar is open to members and non-members.  

    *The following contact information will be shared with the sponsor: name, title, organization, phone and/or email, and state." 

    Robbi King

    Solutions Engineer

    Vector Solutions

    Robbi King spent 27 years in public safety, including 13 years with Camden County, GA, Fire Rescue, where he reached the rank of Assistant Chief. He also served more than 13 years as deputy coroner at the Camden County Coroner's Office.

    Matt Shronts

    Solutions Engineer

    Vector Solutions

    Matt Shronts has been in public safety for more than 20 years, rising through the ranks to fire chief. Throughout Matt's career, he worked in numerous positions focusing on training and EMS. Matt remains active in the fire and EMS service and has completed his accreditation as a Chief Fire Officer.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/25/2024 at 1:00 PM (EDT)

    Webinar: Beyond the DEIA Alphabet Soup: Creating Effective Workplaces


    Join us for a dynamic 60-minute webinar, "Beyond the DEIA Alphabet Soup," led by DEIA expert Andre Koen. This session is designed to move beyond buzzwords to implement practical strategies for creating more effective and inclusive workplaces.

    Key Objectives: 

    • Understanding DEIA:  Unpack the real meanings behind Diversity, Equity, Inclusion, and Access.
    • Practical Strategies:   Learn actionable approaches to foster a genuinely inclusive environment.
    • Interactive Learning:   Participate in discussions, Q&A sessions, and polls for a hands-on learning experience. 

    Who Should Attend: 

    This webinar is perfect for anyone looking to enhance their understanding of DEIA principles and apply them effectively in their organization, from HR professionals and organizational leaders to team managers. 

    Dive deeper into DEIA with Andre Koen and learn how to apply these principles for a more inclusive and effective workplace. This session promises to enrich your understanding and equip you with the tools for meaningful organizational change.  Please join us on Thursday, April 25th at 1:00 pm EDT.

    Speaker:  Andre Koen,  Organizational Development Leader, City of Minneapolis and Chief Facilitator, AM Horizons Training Group

    (For National PSHRA Members Only)

    Andre Koen

    Chief Facilitator

    AM Horizons Training Group

    Andre Koen, an experienced DEIA officer and Organizational Development Leader for the City of Minneapolis, specializes in transforming workplaces through diversity and inclusion. With his background in affirmative action, equal employment, and health disparities, Andre brings actionable insights to his teaching, including courses for the Public Sector Human Resources Association (PSHRA).  Mr. Koen can also be reached via his website at and his email is

  • Contains 3 Component(s), Includes Credits Recorded On: 03/28/2024

    Webinar: Authentic Conversations: Navigating the Transgender Experience and Pronoun Usage in the Workplace


    Please join us on Thursday, March 28th at 1:00 pm Eastern Time for an authentic conversation on navigating the transgender experience and pronoun usage in the workplace.  Dr. Elijah Nicholas will provide a safe environment for this discussion on:

    • Pronoun usage in the workplace: the good, the bad, and the indifferent.
    • Methods for human resource leaders and professionals to navigate LGBTQIA+ employee’s experiences (with and amongst all employees) while facilitating authentic employee inclusion (specifically from the transgender perspective), genuine welcoming of all employees, and understanding/empathizing with differences within the organization.

    Participants will gain:

    • Understanding of the Transgender experience based on facilitator’s lived experiences.
    • Understanding of the differences between Gender Identity and Sexual Orientation and why this understanding is critical to developing inclusive, affirming, and welcoming strategic policies.
    • Understanding of how leadership teams in collaboration with human resource professionals can navigate pronoun usage/discussion in the workplace so all employees are included and acknowledged using their preferred language.

     Speaker:  Dr. Elijah Nicholas (He/Him/His), Founder & Executive Director, 100 Black Trans Men, Inc.

    (For National PSHRA Members Only)

    Dr. Elijah Nicholas

    Founder & Executive Director

    100 Black Trans Men, Inc.

    Dr. Elijah Nicholas, Founder of 100 Black Trans Men, Inc. is a visionary leader, retired senior military officer, and spiritual gem. Dr. Elijah has over 20 years of leadership experience and over a decade of executive leadership experience. With multiple degrees and a certificate from Harvard Divinity, 13 publications, and an ordained Pastor at Spirit and Truth Sanctuary, Dr. Elijah is dedicated to educating leaders and organizations on the importance of conscious love, conscious living, and conscious leadership.


    A 25 year US veteran, Dr. Nicholas combines his expertise in healthcare administration, research and evaluation, and conscious-driven leadership style to drive change and advocate for health equity, access, and justice for all. His commitment to compassion, inclusion, and impactful leadership shines through in all his endeavors, from advancing economic mobility and stability to promoting holistic health equity. Dr. Nicholas is a transformative force, leading the charge toward a more equitable and inclusive future for all.

  • Contains 3 Component(s), Includes Credits Recorded On: 03/21/2024

    Webinar: Making the Public Sector a Place to Belong


    In Celebration of Women’s History Month, our panel of thought leaders will discuss how to attract and increase the number of women in positions typically held by men across the public sector.  Making women present in these positions the norm and not the exception from entry level to the executive suite.  Our thought leaders will discuss what can be done to bring this change to the public sector and the challenges to be faced.  Please join us on March 21, 2024, at 1:00 pm ET.

    Moderator:  Amy C. Blake, IPMA-SCP, Director of HR & Risk Management for the City of Liberty, MO and PSHRA Executive Council Member, Central Region Representative


    • Paula Favors, TRMC, CPM, MMC, IPMA-CP, City Secretary/Assistant City Manager Advanced Public Information Officer, City of Wharton, TX
    • Chrissie Walker, IPMA-CP, Human Resources Director, City of Meridian Civil Service Commission, Meridian, MS

     This webinar is open to members and non-members.  


    Amy C. Blake, IPMA-SCP (Moderator)

    Director of HR & Risk Management for the City of Liberty, MO and PSHRA Executive Council Member, Central Region Representative

    City of Liberty, Missouri

    Amy Blake is the Director of HR & Risk Management for the City of Liberty, MO and has served her community in this role for 18 years.  Ms. Blake has been actively involved in PSHRA since 2003 at all levels from Chapter President to Central Region Board Member to Executive Council Member. She has received awards for her work and dedication in these roles, and continues to share her passion about public sector human resources through her current board position. Ms Blake’s career strength is organizational and employee development by helping folks become the best version of themselves through total well-being and strategic career growth.

    Paula Favors

    City Secretary/Assistant City Manager and Advanced Public Information Officer

    City of Wharton, TX

    Paula Favors began her career with the City of Wharton in 2006 and was appointed City Secretary/Human Resource Director in January 2011.  She joined the Texas Municipal Clerk Association’s Salt Grass Chapter board in 2013 as the treasurer and ended her term as President in 2016.  A strong advocate for professional development, she received her Advanced Public Information Officer certification in 2013, her certification through the Texas Municipal Clerks Certification Program in January 2014, her Certified Municipal Clerk Certification in May 2015, her Certified Public Manager Certification in December 2016, and Certified Master Municipal Clerk Certification in October 2019.  In addition, she serves as the Public Information Officer for the City of Wharton.   She was honored with the 100 Club of Wharton Police Department’s Citizen of the Year award for her contributions as the City’s PIO during Hurricane Harvey in August 2018 and Salt Grass Chapter Clerk of the Year in December 2018.  Paula served on the Chapter’s Nominating Committee, By-Laws Review Committee, and Scholarship Committee for numerous years.  She will receive her recertification through TMCA in January 2019. The City Council appointed Mrs. Favors to the position of Assistant City Manager in December 2019. She joined the Texas City Management Association and began serving on the Ethics Committee from 2022 to 2024.  Mrs. Favors received her International Public Management Association for Human Resources (IPMA-CP) certification in 2023.

    Chrissie Walker, IPMA-CP

    Human Resources Director

    City of Meridian Civil Service Commission, TX

    Ms. Walker has been the Human Resources Director for the City of Meridian Civil Service Commission, TX since 2014.

  • Contains 12 Component(s)

    This class will start on April 16, 2024 and end on May 24, 2024

    Syllabus:  Strategies for Public Sector Leadership Certificate Program


    Start Date: April 16, 2024

    End Date:  May 24, 2024

    Instructor:  Jeanette O'Quin, JEANETTE O'QUIN,

    PSHRA Contact:  Debbie Tankersely-Snook,


    Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more. 

    Course Outcomes:

    This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.

    To achieve this, the course focuses on the following outcomes:

    • Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
    • Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
    • Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
    • Plan professional development in accordance with your personal competencies.

    You will finish this course with:

    • A solid strategic foundation for success.
    • A professional development plan.

    Certificate of Attendance:

    You will earn a Certificate of Attendance upon completion of the course.

    Course Design:

    The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

    Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.

    Cohort Schedule (subject to change):

    • Cohort #1 – April 24, 2024 - 11:00 am - 12:30 pm
    • Cohort #2 – May 8, 2024 - 11:00 am - 12:30 pm
    • Cohort #3 – May 15, 2024 - 11:00 am - 12:30 pm
    • Cohort #4 - May 22, 2024 - 11:00 am - 12:30 pm
    Course Schedule:
    Week 1:

    Online Lesson (self-paced) - Lesson 1: Introduction

    Week 2:

    Cohort Session (virtual) - Session 1: Introduction

    Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader

    Week 3:

    No Cohort Session

    Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner

    Week 4:

    Cohort Session (virtual) - Session 2: The Role of the HR Leader

    • Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
    • Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario

    Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent

    Week 5:

    Cohort Session (virtual) - Session 3: The Role of an HR Business Partner

    • Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
    • Partners work on conducting an HR needs analysis

    Online Lesson (self-paced) - Lesson 5: Summary

    Week 6:

    Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary

    Course Workbook:

    The course includes a workbook.  You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:

    • a PDF version - if you'd like to print it and write your answers and ideas and
    • an MS Word version - if you'd prefer to work electronically.

    The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.

    The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.

    Jeanette O'Quin

    HR Consultant

    Ms. O’Quin is presently a human resources (HR) consultant with senior level experience in the areas of human resources, leadership, organizational development, customer service, financial management and business administration in the water utility industry and public sector. Previous positions held included Director of Administrative Services and HR Division Manager for Pueblo Water from 2002-2021. Prior to Pueblo Water she was the HR Director for Pueblo County for over 15 years. She has extensive experience in talent acquisition and management, employee engagement, as well as total compensation and employee benefits. Specific areas of focus include workforce planning, succession planning, knowledge management and change management initiatives. She has developed and implemented policies and procedures; record retention and regulatory compliance processes; led software conversions; vendor and labor negotiations as well as directly involved with labor/employee relations, mediation and facilitation. She has provided professional development and training in many areas for supervisors, employees as well as for external human resources professionals. 

    Ms. O’Quin has provided the Developing Competencies for HR Success training on numerous occasions as well as facilitated the "Train the Trainer" for Developing Competencies for HR Success course to develop trainers. She has been a member of IPMA-HR since 1990, past Southern Colorado Chapter President and Western Region President as well as served on the Executive Council for IPMA-HR. She has served on numerous IPMA-HR task forces, IPMA-HR committees and been conference chairperson for both regional and international IPMA-HR conferences.

  • Contains 3 Component(s), Includes Credits Recorded On: 02/22/2024

    Webinar: Employee Resources Groups - Best Practices for Creating an Inclusive Culture


    In celebration of Black History Month, PSHRA has put together a dynamic panel of Public Sector HR thought leaders who will share their experiences and best practices with Employee Resource Groups (ERGs).  As you know, “Employee Resource Groups are voluntary, employee-led groups with a shared purpose. They provide support and access to resources as well as promote career development, satisfaction, and success in the workplace for employees united by a characteristic, an interest, or an intention.”*  Please join us on February 22, 2024 at 1:00 pm ET to learn more about the work of these important groups and how they can enhance your work culture.

     * U. S. News and World Reports

    Moderator:  Tamara Dixon, Director of HR and Chief Diversity Officer, City of Northglenn, CO and Western Region Representative on the PSHRA Executive Council


    • Ann Braga, Esq., HR Director, Town of Brookline, MA
    • Natalia Bravo, Chief of Staff, County of San Diego, CA

    (For National PSHRA Members Only)

    Tamara Dixon (Moderator)

    Director of HR and Chief Diversity Officer

    City of Northglenn, Colorado

    Tamara Dixon is currently the Human Resources Director and Chief Diversity Officer for the City of Northglenn, in Northglenn Colorado. She has worked in the private and public sectors for Parson Consulting, City and County of Denver, City of Lone Tree, City of Wheat Ridge and Town of Parker, and as an adjunct professor for the University of Colorado at Denver. Ms. Dixon has spent her 20+ year career being a customer service practitioner, adept trainer, organizational development expert, and human resources specialist.  Her areas of expertise include diversity, equity and inclusion, culture change initiatives, performance management, leadership training, strategic planning, and retreat facilitation.

    Tamara holds her bachelor’s degree in political science (BS) from Tuskegee University, master’s degree in public administration (MPA) from Auburn University (WAR EAGLE!) and Senior Certified Professional designation from both the International Public Management Association for Human Resources (IPMA-SCP) and the Society for Human Resources Management (SHRM-SCP). She is past-President of the Western Region IPMA-HR and is the current elected Western Region representative for the PSHRA Executive Council. As part of the Executive Council, she has co-chaired the Governance and By-Laws subcommittees, and Region Advisory Committee Taskforce.

    Leadership and service is her passion and raising 14-year-old Sydney Olivia is her joy!

    Ann Braga, Esq. MPA

    HR Director

    Town of Brookline, MA

    Ann joined the Town of Brookline team in June 2019 after more than 23 years with the City of Boston.  In Brookline, Ann continues to work to make the Town an employer of choice by developing a team that is focused on making human resources transformational, not transactional.  This includes employee forward programs, such as a permanent Work From Home program, Paid Time for Cancer Screenings or Physicals, Paid Parental Leave – all while coordinating a multi-departmental team on COVID response and return to work policies and protocols.

    In Boston, she served as the Director, Talent Acquisition Management and Employment in the Office of Human Resources including compliance, classification and compensation, diversity initiatives, recruiting, development and retention responsibilities.  Before joining Boston HR, Ann served as the Staff Director for the Boston City Council as the day-to-day department head for 13 member legislative body, overseeing the professional central staff members, over 100 employees and interns, legislative, administrative and fiscal operations, and a budget of $5.0M.  Responsibilities included: payroll, accounts payable, facilities management and maintenance, technology acquisition and upgrades, training and development.

    Before working for the City, Ann held various positions in the state and non profit sectors.  She has served as Adjunct faculty at UMASS Boston, Northeastern, and Suffolk covering courses in Urban Policy, State and Local Budgeting, Human Resource Management, Ethics.

    Ann received her law degree from Suffolk University Law School while working full-time for the Boston City Council.  She also has a Masters in Public Administration with a concentration in budgeting and finance and a Political Science degree from the University of Connecticut.

    Ann has been a Big Sister for more than nine years and lives in the Mattapan neighborhood of Boston with her husband and two boys.

    Natalia Brava

    Chief of Staff

    County of San Diego

    Natalia Bravo currently serves as the Chief of Staff to the Chief Administrative Officer for the County of San Diego. In her role, Natalia is responsible for developing policy and managing specialized and sensitive projects both across the county enterprise and in collaboration with outside agencies. 

    Natalia co-chairs the Strategic Advisory, Evaluation and Guidance Group which serves to ensure alignment of strategic initiatives and other guidance documents for the County. She also serves as the Executive Advisor to the County D&I Executive Council where she works with a multi-departmental team to guide the County’s diversity and inclusion strategy.

    She joined the County in 2012 and has held several different positions since, including roles in the COVID-19 pandemic response, the reestablishment of the Leon Williams Human Relations Commission, driving the adoption of the countywide Language Access policy and the reimaging of the County’s General Management System. 

    Natalia is the product of a binational and bicultural upbringing and was a US Fulbright Fellow in Mexico City. After that fellowship, she served as the Chief of Staff and Director of Public Policy to Mexico’s Undersecretary of Labor in the Labor Development Office at the Ministry of Labor and Social Welfare. Natalia holds a B.A. Degree in Political Science from the University of North Texas and a M.A. Degree in Public Administration and Public Policy from the Instituto Tecnológico de Estudios Superiores de Monterrey. 

    She serves as a Board Member of the San Diego County Employee’s Charitable Organization and is a member of both the Fulbright Association and the San Diego County Latino Association.

    Natalia is a proud mother, wife and daughter who, when she isn’t working toward the public good, enjoys reading and traveling to rainy places.