Course List
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This class will start on February 25, 2025 and end on May 6, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 2/25/2025
- Completion Date: 5/6/2025
- Cohort Session 1: 3/7/2025 - 12:00 - 1:30 PM ET
- Cohort Session 2: 3/19/2025 - 2:00 - 3:30 PM ET
- Cohort Session 3: 4/4/2025 - 12:00 - 1:30 PM ET
- Cohort Session 4: 4/25/2025 - 12:00 - 1:30 PM ET
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancelation Policy
Making public sector work better™.
Jacqueline P. Little, SPHR, SHRM-SCP, IPMA-SCP
Chief HR Officer
Island Institute
Ms. Little is a proud Maine native who is passionate about HR and the positive impact HR can have on an organization. She earned a Master's degree in Human Resource Leadership, has over two decades of public sector HR experience and holds the SHRM-SCP, SPHR, PSHRA-SCP and GPHR certifications. Jackie shares her experience, perspective and insight at various local, national and international conferences. In her spare time, she can be found baking cheesecakes, exploring the Maine coast or traveling with her family.
Making public sector work better™.
- Registration Closed. Maximum Number of Registrants reached.
- More Information
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This course is open from February 25, 2025 to April 8, 2025
Syllabus: Public Sector HR Executive Leadership Certificate Program
Start Date: February 25, 2025
End Date: April 8, 2025
Instructor: Gerome Q. Banks, EdD, MBA, PSHRA-SCP
PSHRA Contact: Debbie Tankersely-Snook, tankersely@pshra.org
Welcome:
Welcome to PSHRA's Public Sector HR Executive Leadership Certificate Program. This course will enhance your HR public sector leadership skills and help you develop targeted initiatives to improve your agency.
Your first live Cohort meeting will be held on 2/25/2025 at 12:00 pm ET. You will be sent a Zoom Event Link before the start of your course.
Course Outcomes
This course is designed to help you build your HR competencies and help you strategically position HR as a transformative business partner and leader in the organization.
To achieve this, the course focuses on 3 related areas:
- Your skill set in the 4 HR Lenses: business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility. As part of this course, you will build a personal development plan for these competencies.
- Your skill set in the HR Areas of Focus: leadership, culture, talent, technology, and communication. You will build a personal development plan for these competencies as well.
- Finally, you'll learn strategies for building, presenting, and gaining buy-in for the initiatives you develop to improve how HR is positioned within your agency.
You will finish this course with:
- a personal professional development plan,
- actions you will take to improve how HR is positioned within your agency.
Certificate:
You will earn a Certificate of Executive Leadership from PSHRA with your successful completion of both the online lessons and cohort session.
You may have attended an Executive Leadership in-person course. Welcome! This learning experience will complement and enhance the material from that program and provide additional support as you build your leadership expertise.
Course Design:
This course includes six lessons that you'll take online and three cohort sessions where you'll meet with peers also taking this course. The online lessons will give you an opportunity to assess your development opportunities; teach important concepts, principles, and practices; and will help you begin planning improvement initiatives. Explore the course interactive elements and links to outside references to get the most out of the course. The cohort discussions will give you an opportunity to share ideas and learn from your peers. In the cohort discussions you will further develop and refine the improvement plans you draft in the online sessions.
Time Commitment:
The more dedicated time and effort you put into this course the more you will get out of it.
To read the material, complete the activities, and prepare for the cohort discussions, consider scheduling 60 - 90 minutes for each lesson. Try to take the lesson at least several days before the cohort discussion - to give yourself time to reflect on what you have learned and the plans you have developed.
Online Cohort Schedule (Subject to Change):
Cohort #1 – 2/25/2025 - 12:00 PM - 1:30 PM ET
Cohort #2 – 3/11/2025 - 12:00 PM - 1:30 PM ET
Cohort #3 -- 3/25/2025 - 3:00 PM - 4:30 PM ET (Updated)
Cohort #4 -- 4/8/2025 - 12:00 PM - 1:30 PM ET
Week 1:
Online Lesson (self-paced)
Lesson 1: Introduction
Course Introduction.
Week 2:
Online Lesson (self-paced)
Lesson 2: Assess Your Skills Through the Critical Lenses
Learn more about business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility.
Cohort Session (virtual)
Session 1: Introduction and Assess Your Skill Set
Reviewing and discussing the content from the first two lessons.
Week 3:
Online Lesson (self-paced)
Lesson 3: Assess Your Skills Through the Areas of Focus
Learn more about leadership, culture, talent, technology, and communication.
Week 4:
Online Lesson (self-paced)
Lesson 4: Your Role as a Trusted Advisor
Learn about executive presence, leading with empathy, and how to build trust to drive collaboration.
Cohort Session (virtual)
Session 2: Area of Focus Skills and Being a Trusted Advisor
Reviewing and discussing the content from the third and fourth lesson.
Week 5:
Online Lesson (self-paced)
Lesson 5: Creating a Personal Development Plan
Take all that you've learned in the online lessons and cohort sessions and create a personal development plan.
Week: 6
Online Lesson (self-paced)
Lesson 6: Leveraging Your Skills
Create a plan to influence agency strategy and short-term projects based upon the skills learned in this course.
Cohort Session (virtual)
Session 3: Personal Development Plan and Leveraging Your Skills
Reviewing and discussing the content from the fifth and sixth lessons.
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Executive Leadership Workbook.
Making public sector work better™.
Gerome Q. Banks, EdD, MBA, PSHRA
Social Science Researcher, Federal Talent Strategist, and Master Career Coaching Professional
Owner-operator, Banks & Banks Consulting Co., LLC
A life-long learner and public servant, Gerome Q. Banks is an accomplished Doctor of Education, federal talent management strategist, scholar-practitioner, and career coach with 20 years of professional public sector management and strategic HR experience and an affinity for leader development and strategic talent. Dr. Banks manages a team of U.S. Office of Personnel Management HR consultants who craft organization design and development solutions to assist federal agencies in advancing human capital strategies. In his professional and personal time, Gerome works with public sector, nonprofit, and individual job-seekers to align individual talent capabilities to management strategy.
Before devoting his work to talent management thought-leadership and scholarship, Gerome spent many years as a service member and federal government civil servant in the Department of Defense. He is a Public Sector Human Resources Association Research Committee member, contributing author, and Public Sector HR Executive Leadership Certificate Program instructor and a Senior Executives Association Human Capital Community of Practice member. Gerome holds a Doctor of Education from Concordia University – Chicago; MBA from the New York Institute of Technology; and B.A. in International Economics from The American University of Paris. Gerome lives in Fayetteville, North Carolina with his wife, Karina, and daughters.
Making public sector work better™.
-
This class will start on March 25, 2025 and end on June 3, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 3/25/2025
- Completion Date: 6/3/2025
- Cohort Session 1: Coming Soon
- Cohort Session 2: Coming Soon
- Cohort Session 3: Coming Soon
- Cohort Session 4: Coming Soon
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancelation Policy
Making public sector work better™.
-
This class will start on March 11, 2025 and end on May 20, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 3/11/2025
- Completion Date: 5/20/2025
- Cohort Session 1: Coming Soon
- Cohort Session 2: Coming Soon
- Cohort Session 3: Coming Soon
- Cohort Session 4: Coming Soon
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancelation Policy
Making public sector work better™.
-
This class will start on March 25, 2025 and end on May 9, 2025
Syllabus: Strategies for Public Sector Leadership Certificate Program
Start Date: March 25, 2025
End Date: May 9, 2025
Instructor: Coming Soon
PSHRA Contact: Debbie Tankersely-Snook
Welcome:
Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more.
Course Outcomes:
This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.
To achieve this, the course focuses on the following outcomes:
- Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
- Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
- Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
- Plan professional development in accordance with your personal competencies.
You will finish this course with:
- A solid strategic foundation for success.
- A professional development plan.
Certificate of Attendance:
You will earn a Certificate of Attendance upon completion of the course.
Course Design:
The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.
Online Cohort Schedule (subject to change):
- Cohort #1 – Coming Soon
- Cohort #2 - Coming Soon
- Cohort #3 - Coming Soon
- Cohort #4 - Coming Soon
Course Schedule:
Week 1:
Online Lesson (self-paced) - Lesson 1: Introduction
Week 2:
Cohort Session (virtual) - Session 1: Introduction
Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader
Week 3:
No Cohort Session
Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner
Week 4:
Cohort Session (virtual) - Session 2: The Role of the HR Leader
- Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
- Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario
Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent
Week 5:
Cohort Session (virtual) - Session 3: The Role of an HR Business Partner
- Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
- Partners work on conducting an HR needs analysis
Online Lesson (self-paced) - Lesson 5: Summary
Week 6:
Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.
Making public sector work better™.