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  • This course is open from April 23, 2024, to July 23, 2024.

    Welcome to the PSHRA Public Sector HR Essentials Program!

    The course is designed to meet the unique needs of the public sector HR professional.

    image Do you want to become an IPMA-HR Certified Professional (IPMA-CP)?  

     Look no further as you have come to the right place!

    This is a public sector focused credential for qualified HR professionals in an entry-or mid-level career position. 

    As a foundational course, the Public Sector HR Essentials Program covers all the major areas of a public sector human resources operation outlined in the following eight modules:

    • Public Sector HR Basics
    • Recruitment
    • Selection
    • Classification/Compensation
    • Benefits
    • Labor and Employee Relations
    • Equal Employment Opportunity & Diversity
    • Organizational Development

    Engage with your Classmates:

    You are required to comment on at least two of your classmates post for each assignment and attend at least 2 of the 3 Q&A sessions (via Zoom).  The Q&A schedule will be sent to you separately via e-mail.

    Please click on the "Course Materials" tab above to download the following materials:

    • Course E-book

    Provided in a flexible online format, you can expect to complete each module at your pace over a period of 2 weeks (unless marked accelerated). You will benefit from the expertise of top public sector HR professionals who understand the unique issues, challenges and opportunities of human resources in the government environment. 

    Upon completing all 8 modules, you will receive a certificate of completion and are one step closer to IPMA-CP certification.

    IPMA-CP Certification: Upon conclusion of Module 8, after completing all the exercises and attempting the practice exams, you will automatically receive a certificate of completion.  This does NOT confirm IPMA-CP certification.  At the beginning of the course, an exam declaration was provided to state whether you wish to take the IPMA-CP certification exam.  You will be asked to give acknowledgement at the beginning of the exam, which states the exam is closed book and copyrighted. 

    Certification Exam:   The IPMA-CP exam can be accessed as part of your course package under "IPMA-CP Exam".  You must activate your exam with the green "Activate" button as of the last day of the course.  Once activated, your 45 day window to study and take the exam will begin.  Should you let the 45-day period lapse, there will be an additional $100 fee to test (subject to change).  You will login to https://learning.ipma-hr.org to view your exam as you did with your course.

    As a foundational course, the Public Sector HR Essentials Program covers all the major areas of a public sector human resources operation outlined in the following eight modules:

    Module 1: Public Sector HR Basics

    Module 2: Recruitment

    Module 3: Selection (Accelerated - 1 week)

    Module 4: Classification and Compensation

    Module 5: Benefits (Accelerated - 1 week)

    Module 6: Labor and Employee Relations

    Module 7: Equal Employment Opportunity & Diversity

    Module 8: Organizational Development (10 days)

    Provided in a flexible online format, you can expect to complete each module at your pace over a period of 2 weeks unless marked differently. You are required to comment on at least two of your classmates post and attend at least 3 of the 4 Course Check-in Meetings.  You'll benefit from the expertise of top public sector HR professionals who understand the unique issues, challenges and opportunities of human resources in the government environment. 



    Accelerated Course Schedule and Syllabus:
    (please read this ENTIRE page for important course information and dates)

    This course was designed specifically for new Human Resource professionals, or those seeking knowledge of other HR disciplines outside of their normal work assignments. The course will cover all of the major areas within a full-functioning Human Resources operation. The information presented is intended to provide a working understanding of each of the following disciplines:

    • Public Sector HR Basics
    • Recruitment
    • Selection
    • Job Classification and Compensation
    • Employee Benefits
    • Labor and Employee Relations
    • EEO and Diversity
    • Organizational Development

    The course is divided into the eight subject areas, or Modules, listed above.  Where appropriate, we have included cross references to material or information contained in other Modules. This reflects the inter-relatedness of each of the functional disciplines within the HR umbrella. 

    Materials used as part of this course include:

    image



    Human Resource Management, Fifteenth Edition (14th Edition will also work)
    Robert L. Mathis and John H. Jackson (must be purchased separately)


    At the beginning of each module, we have listed the reading assignment from the Mathis and Johnson textbook, which is the main text for this course. 

     This online course provides a number of benefits to participants:

    • Flexibility in completing class assignments on YOUR schedule, with the freedom of location and time of day;
    • Opportunity to interact with other HR professionals from around the country;
    • Addresses the needs of all types of learners, and those reluctant to speak in groups are drawn more readily into the discussions. 

    Engage with your Classmates:

    You are required to comment on at least two of your classmates post for each assignment and attend at least 3 of the 4 Course Check-in meetings (via Zoom).  The Q&A schedule will be sent to you separately via e-mail.

    image Module 1: Public Sector HR Basics 

    (Suggested Study Time: 2 weeks)

    This module provides an overview of the HR function in public organizations, and includes:

    • Understanding the differences between public and private sector HR operations;
    • History of laws that have affected the development of the public sector HR function;
    • Review of the major laws and regulations that govern HR operations;
    • Roles and responsibilities of HR professionals in organizations;
    • Discussion of typical organizational structures;
    • Use of Information Technology to enhance HR operations;
    • Strategic HR operations;
    • Professional HR Organizations;
    • Importance of Ethics in HR.

    image Module 2: Recruitment

    (Suggested Study Time: 2 weeks)

    • Role of workforce planning;
    • Planning and utilizing recruitment strategies;
    • Executive recruitment strategies;
    • Long term recruitment strategies;
    • Importance of background and reference checks;
    • Negotiating with selected candidates;
    • Importance of evaluating recruitment strategies.

    image Module 3: Selection

    (Suggested Study Time: 1 weeks)

    • Selection in the public sector;
    • Merit system considerations;
    • Typical selection methods;
    • Test development and design;
    • Test administration considerations;
    • Scoring methodologies;
    • Use of preference points;
    • Use and management of eligible lists;
    • Other qualification considerations.

    image Module 4: Job Classification and Compensation

    (Suggested Study Time: 2 weeks)

    • Applicable laws and regulations that govern job classification activities;
    • Concepts and principles of job classification;
    • Job analysis techniques;
    • Classification processes;
    • Methods for establishing classification relationships;
    • Importance of classification strategies to other HR disciplines.
    • Translating classification into compensation;
    • Pay for performance;
    • Executive compensation;
    • Importance of compensation strategies to other HR functions. 

    imageModule 5– Employee Benefits:

    (Suggested Study Time: 1 weeks)

    • Benefits terminology;
    • Types, characteristics, and funding of benefits;
    • Selection and negotiation with providers;
    • Budget and cost control;
    • Applicable laws that govern benefit plans;
    • Retirement Plans;
    • Importance of benefits strategies to other HR functions.

    imageModule 6– Labor and Employee Relations:

    (Suggested Study Time: 2 weeks)

    • Applicable laws and regulations that govern labor/employee relations activities;
    • Bargaining units;
    • Collective bargaining models;
    • Forms of collective bargaining agreements;
    • Work interruptions/stoppages;
    • Laws and regulations that affect collective bargaining processes;
    • Discipline procedures;
    • Grievance administration and arbitration;
    • Labor/management relations.

    imageModule 7 – EEO and Diversity:

    (Suggested Study Time: 2 weeks)

    • Laws that govern EEO and Diversity strategies;
    • Regulatory/oversight agencies;
    • EEO concepts and employer’s policies;
    • EEO Uniform Guidelines and selection policies;
    • Discrimination complaints, investigations, and resolution;
    • Reasonable accommodations;
    • EEO reports and monitoring;
    • Importance of diversity programs to other HR functions.

    imageModule 8 – Organizational Development:

    (Suggested Study Time: 10 days)

    • Organizational culture and change strategies;
    • Employee development;
    • Performance management;
    • Progressive discipline and counseling and coaching;
    • Application of organizational development strategies to succession planning.

    Instructor:  Mary Rowe

    PSHRA:  Debbie Tankersely-Snook, Associate Director, Member Programs

    Expected Course Completion Date: July 23, 2024.

    Please note: Your IPMA-CP exam must be activated prior to July 23, 2024.

    Course Check Dates (Subject to Change:

    • Course Check-In 1:  5/2/2024 - 1:00 PM - 2:00 PM ET
    • Course Check-In 2:  5/22/2024 - 3:00 PM - 4:00 PM ET
    • Course Check-In 3:  6/18/2024 - 3:00 PM - 4:00 PM ET
    • Course Check-In 4:  7/12/2924 - 11:00 AM - 12:00 PM ET

    IPMA-CP Certification Exam:

    Upon completion of the course, you will be able to download your certificate of completion after finishing Module 8.  The certificate of completion is not your official certification credential.  Passing the IPMA-CP certification examination is required to become IPMA-CP certified.   

    The IPMA-CP certification exam is included as part of the course package-2nd item.  The exam is administered online in this platform.   When you are finished with the course (required) and ready to take the exam, there is a green "Activate" button to click on. Only click on the green "Activate Button" when you are ready to activate the 45-day window. 



  • This course is open from May 21, 2024 - June 28, 2024

    Syllabus:  Public Sector HR Executive Leadership Certificate Program

     

    Start Date: May 21, 2024

    End Date: June 28, 2024

     

    Instructor:  Mary Rowe

     

    PSHRA Contact:  Debbie Tankersely-Snook, tankersely@pshra.org

     

    Welcome:

    Welcome to PSHRA's Public Sector HR Executive Leadership Certificate Program. This course will enhance your HR public sector leadership skills and help you develop targeted initiatives to improve your agency.

     

    Course Outcomes

    This course is designed to help you build your HR competencies and help you strategically position HR as a transformative business partner and leader in the organization.

    To achieve this, the course focuses on 3 related areas:

    • Your skill set in the 4 HR Lenses: business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility. As part of this course, you will build a personal development plan for these competencies. 
    • Your skill set in the HR Areas of Focus: leadership, culture, talent, technology, and communication. You will build a personal development plan for these competencies as well.
    • Finally, you'll learn strategies for building, presenting, and gaining buy-in for the initiatives you develop to improve how HR is positioned within your agency.

    You will finish this course with:

    • a personal professional development plan,
    • actions you will take to improve how HR is positioned within your agency.


    Certificate:

    You will earn a Certificate of Executive Leadership from PSHRA with your successful completion of both the online lessons and cohort session.

    You may have attended an Executive Leadership in-person course.  Welcome! This learning experience will complement and enhance the material from that program and provide additional support as you build your leadership expertise.

     

    Course Design:

    This course includes six lessons that you'll take online and three cohort sessions where you'll meet with peers also taking this course. The online lessons will give you an opportunity to assess your development opportunities; teach important concepts, principles, and practices; and will help you begin planning improvement initiatives. Explore the course interactive elements and links to outside references to get the most out of the course.  The cohort discussions will give you an opportunity to share ideas and learn from your peers. In the cohort discussions you will further develop and refine the improvement plans you draft in the online sessions.

     

    Time Commitment:

    The more dedicated time and effort you put into this course the more you will get out of it.

    To read the material, complete the activities, and prepare for the cohort discussions, consider scheduling 60 - 90 minutes for each lesson. Try to take the lesson at least several days before the cohort discussion - to give yourself time to reflect on what you have learned and the plans you have developed.


    Cohort Schedule (Subject to Change): 

    Cohort # 1 – To Be Determined

    Cohort # 2 – To Be Determined

    Cohort #3 -- To Be Determined

     

    Week 1:

    Online Lesson (self-paced)

    Lesson 1: Introduction

    Course Introduction.

     

    Week 2:

     Online Lesson (self-paced)

    Lesson 2: Assess Your Skills Through the Critical Lenses

    Learn more about business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility.

     

    Cohort Session (virtual)

    Session 1: Introduction and Assess Your Skill Set

    Reviewing and discussing the content from the first two lessons.

     

    Week 3:

    Online Lesson (self-paced)

    Lesson 3: Assess Your Skills Through the Areas of Focus

    Learn more about leadership, culture, talent, technology, and communication.

     

    Week 4:

    Online Lesson (self-paced)

    Lesson 4: Your Role as a Trusted Advisor

    Learn about executive presence, leading with empathy, and how to build trust to drive collaboration.

     

    Cohort Session (virtual)

    Session 2: Area of Focus Skills and Being a Trusted Advisor

    Reviewing and discussing the content from the third and fourth lesson.

     

    Week 5:

    Online Lesson (self-paced)

    Lesson 5: Creating a Personal Development Plan

    Take all that you've learned in the online lessons and cohort sessions and create a personal development plan.


    Week: 6

    Online Lesson (self-paced)

    Lesson 6: Leveraging Your Skills

    Create a plan to influence agency strategy and short-term projects based upon the skills learned in this course.

     

    Cohort Session (virtual)

    Session 3: Personal Development Plan and Leveraging Your Skills

    Reviewing and discussing the content from the fifth and sixth lessons.

     

    Course Workbook:

    The course includes a workbook.  You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:

    • a PDF version - if you'd like to print it and write your answers and ideas and
    • an MS Word version - if you'd prefer to work electronically.

    The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.

    The workbook is available by selecting the Course Materials tab and then Executive Leadership Workbook

  • This class will start on April 16, 2024 and end on May 24, 2024

    Syllabus:  Strategies for Public Sector Leadership Certificate Program

     

    Start Date: April 16, 2024

    End Date:  May 24, 2024

    Instructor:  Jeanette O'Quin, JEANETTE O'QUIN, jfoquin@gmail.com

    PSHRA Contact:  Debbie Tankersely-Snook, tankersely@pshra.org

    Welcome:

    Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more. 

    Course Outcomes:

    This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.

    To achieve this, the course focuses on the following outcomes:

    • Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
    • Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
    • Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
    • Plan professional development in accordance with your personal competencies.

    You will finish this course with:

    • A solid strategic foundation for success.
    • A professional development plan.

    Certificate of Attendance:

    You will earn a Certificate of Attendance upon completion of the course.

    Course Design:

    The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

    Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.

    Cohort Schedule (subject to change):

    • Cohort #1 – April 24, 2024 - 11:00 am - 12:30 pm
    • Cohort #2 – May 8, 2024 - 11:00 am - 12:30 pm
    • Cohort #3 – May 15, 2024 - 11:00 am - 12:30 pm
    • Cohort #4 - May 22, 2024 - 11:00 am - 12:30 pm
    Course Schedule:
    Week 1:

    Online Lesson (self-paced) - Lesson 1: Introduction

    Week 2:

    Cohort Session (virtual) - Session 1: Introduction

    Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader

    Week 3:

    No Cohort Session

    Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner

    Week 4:

    Cohort Session (virtual) - Session 2: The Role of the HR Leader

    • Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
    • Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario

    Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent

    Week 5:

    Cohort Session (virtual) - Session 3: The Role of an HR Business Partner

    • Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
    • Partners work on conducting an HR needs analysis

    Online Lesson (self-paced) - Lesson 5: Summary

    Week 6:

    Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary

    Course Workbook:

    The course includes a workbook.  You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:

    • a PDF version - if you'd like to print it and write your answers and ideas and
    • an MS Word version - if you'd prefer to work electronically.

    The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.

    The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.

    Jeanette O'Quin

    HR Consultant

    Ms. O’Quin is presently a human resources (HR) consultant with senior level experience in the areas of human resources, leadership, organizational development, customer service, financial management and business administration in the water utility industry and public sector. Previous positions held included Director of Administrative Services and HR Division Manager for Pueblo Water from 2002-2021. Prior to Pueblo Water she was the HR Director for Pueblo County for over 15 years. She has extensive experience in talent acquisition and management, employee engagement, as well as total compensation and employee benefits. Specific areas of focus include workforce planning, succession planning, knowledge management and change management initiatives. She has developed and implemented policies and procedures; record retention and regulatory compliance processes; led software conversions; vendor and labor negotiations as well as directly involved with labor/employee relations, mediation and facilitation. She has provided professional development and training in many areas for supervisors, employees as well as for external human resources professionals. 

    Ms. O’Quin has provided the Developing Competencies for HR Success training on numerous occasions as well as facilitated the "Train the Trainer" for Developing Competencies for HR Success course to develop trainers. She has been a member of IPMA-HR since 1990, past Southern Colorado Chapter President and Western Region President as well as served on the Executive Council for IPMA-HR. She has served on numerous IPMA-HR task forces, IPMA-HR committees and been conference chairperson for both regional and international IPMA-HR conferences.