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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/24/2025 at 1:00 PM (EDT)
Webinar: Human Resources: A Department of One
Please join us on April 24th at 1:00 pm ET as our speaker discusses the basic elements necessary for success while functioning as an HR Department of one. This session will be of special interest to those HR professionals who manage HR functions single-handedly.
It will cover practical strategies for effectively handling various HR responsibilities, from recruitment and onboarding to employee relations and compliance.
Attendees will gain insights into prioritizing tasks, leveraging technology, and developing efficient workflows to maximize their impact. The session will also provide tips on self-care and professional development to help HR professionals thrive in solo roles.
Speaker: Rolda Mason, Director of Human Resources, Public Broadcasting System, Virgin Islands
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Rolda Mason
Director of Human Resources
Public Broadcasting System
Rolda Mason is a certified senior human resources professional who has been an HR practitioner in the public sector for almost three decades. With a bachelor’s degree in human resources management and a master’s degree in public administration, she thrives on streamlining processes and improving workplace operations. Throughout her career she has led the charge in all aspects of human resources management and values the opportunity to enhance the work experience for employees.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 03/20/2025 at 1:00 PM (EDT)
Webinar: Neurodivergence in Public Service: Building a Workforce for the Future
As many as 1 in 5 people may be neurodivergent in the workplace, yet only 1 in 10 employers indicate that their recruitment, development and retention programs are designed to support neurodivergent employees. If the government is looking for out-of-the-box thinkers ready to present creative solutions to evolving municipal challenges, then government agencies have to expand DEI and culture initiatives to include neurodivergent employees.
Please join us on March 20, 2025, as our speaker introduces attendees to the diverse spectrum of neurodivergent conditions that likely already exist in their workforce. From giftedness to autism, ADHD to dyslexia, neurodiversity encompasses a wide range of perspectives and abilities that can enhance public service. Neurodivergent employees already exist in your workforce. When employers better understand what neurodiversity looks like in the workforce, they can adapt working conditions to maximize benefits to the employee and employer.
Attendees will explore why employers should actively seek out neurodivergent talent, highlighting the benefits of neurodiversity in fostering innovation, problem-solving, and creativity. Additionally, the presentation will offer practical tools and strategies that employers can implement to support neurodivergent employees in the workplace.
Speakers: Cathie Chavez, CEO and Founder of Equidad Group
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Cathie Chavez
CEO and Founder
Equidad Group
Cathie Chavez-Morris is the CEO and Founder of Equidad Group where she works with clients to address emerging diversity, equity, inclusion and justice issues in the workplace, workforce and marketplace. She has worked for over twenty years in local, state and federal government on a variety of public facing and employee centered programs. Her extensive experience includes managing a municipal DEI division and serving on various DEI commissions for public and private entities.
Mrs. Chavez-Morris graduated with a Bachelor of Science in Geological Sciences from California Polytechnic University, Pomona and a Master of Science in Environmental Studies from California State University, Fullerton. She is a Senior Fellow with the Environmental Leadership Program, Duke University's Water Innovation Leadership Development Program and the Transformative Justice Infrastructure fellowship. She holds certificates in Diversity, Equity and Inclusion, Public Policy and Clean Equitable Energy Development from Cornell University, Harvard University, and Yale University.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 02/13/2025 at 1:00 PM (EST)
Webinar: Communications That Count: A Workshop on Assessing and Elevating Organizational Communication"
Please join us on February 13, 2025, at 1:00 pm ET to learn to enhance your team's effectiveness and optimize internal communication.
In this webinar, you'll learn how to assess the quality of your organization's communication and implement actionable strategies to improve it. Discover how to identify communication gaps, measure effectiveness using key KPIs, and streamline your team's processes to boost performance. From conducting communication audits to building a culture of clarity and trust, this session provides the tools and insights you need to elevate your organization's communication and drive better results.
Speaker: Elizabeth Marion, Internal Communications Research & Strategy Consultant, Expert Facilitator & Moderator, and Film Producer
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Elizabeth Marion
Internal Communications Research & Strategy Consultant, Expert Facilitator & Moderator, and Film Producer
Liby Works
Liz Marion, owner and principal of Liby Works, is a leadership communication expert with a diverse background spanning entertainment, startups, nonprofits, and live event production.
Through these experiences, Liz developed a deep passion for effective communication, recognizing it as the cornerstone of successful leadership and team performance. She has created and facilitated programs for hundreds of entrepreneurs, helping them build and scale successful businesses.
Liz holds an MS in Organizational Leadership from Johns Hopkins University, concentrating in B2G leadership communication, and serves as an Entrepreneur in Residence of National Security at UC San Diego.
With a passion for public speaking, Liz equips leaders and aspiring leaders with the skills to excel on any stage—from boardrooms to keynotes. Through Liby Works, she delivers strategies that optimize communication, enhance productivity, reduce burnout, and foster happier, more effective workplaces.
A dedicated super-connector, Liz champions the power of community and collaboration to bring bold ideas to life through effective communication.
Let’s get to work!
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Contains 12 Component(s), Includes Credits
This course is open from February 25, 2025 to April 8, 2025
Syllabus: Public Sector HR Executive Leadership Certificate Program
Start Date: February 25, 2025
End Date: April 8, 2025
Instructor: Gerome Q. Banks, EdD, MBA, PSHRA-SCP
PSHRA Contact: Debbie Tankersely-Snook, tankersely@pshra.org
Welcome:
Welcome to PSHRA's Public Sector HR Executive Leadership Certificate Program. This course will enhance your HR public sector leadership skills and help you develop targeted initiatives to improve your agency.
Your first live Cohort meeting will be held on 2/25/2025 at 12:00 pm ET. You will be sent a Zoom Event Link before the start of your course.
Course Outcomes
This course is designed to help you build your HR competencies and help you strategically position HR as a transformative business partner and leader in the organization.
To achieve this, the course focuses on 3 related areas:
- Your skill set in the 4 HR Lenses: business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility. As part of this course, you will build a personal development plan for these competencies.
- Your skill set in the HR Areas of Focus: leadership, culture, talent, technology, and communication. You will build a personal development plan for these competencies as well.
- Finally, you'll learn strategies for building, presenting, and gaining buy-in for the initiatives you develop to improve how HR is positioned within your agency.
You will finish this course with:
- a personal professional development plan,
- actions you will take to improve how HR is positioned within your agency.
Certificate:
You will earn a Certificate of Executive Leadership from PSHRA with your successful completion of both the online lessons and cohort session.
You may have attended an Executive Leadership in-person course. Welcome! This learning experience will complement and enhance the material from that program and provide additional support as you build your leadership expertise.
Course Design:
This course includes six lessons that you'll take online and three cohort sessions where you'll meet with peers also taking this course. The online lessons will give you an opportunity to assess your development opportunities; teach important concepts, principles, and practices; and will help you begin planning improvement initiatives. Explore the course interactive elements and links to outside references to get the most out of the course. The cohort discussions will give you an opportunity to share ideas and learn from your peers. In the cohort discussions you will further develop and refine the improvement plans you draft in the online sessions.
Time Commitment:
The more dedicated time and effort you put into this course the more you will get out of it.
To read the material, complete the activities, and prepare for the cohort discussions, consider scheduling 60 - 90 minutes for each lesson. Try to take the lesson at least several days before the cohort discussion - to give yourself time to reflect on what you have learned and the plans you have developed.
Online Cohort Schedule (Subject to Change):
Cohort #1 – 2/25/2025 - 12:00 PM - 1:30 PM ET
Cohort #2 – 3/11/2025 - 12:00 PM - 1:30 PM ET
Cohort #3 -- 3/25/2025 - 12:00 PM - 1:30 PM ET
Cohort #4 -- 4/8/2025 - 12:00 PM - 1:30 PM ET
Week 1:
Online Lesson (self-paced)
Lesson 1: Introduction
Course Introduction.
Week 2:
Online Lesson (self-paced)
Lesson 2: Assess Your Skills Through the Critical Lenses
Learn more about business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility.
Cohort Session (virtual)
Session 1: Introduction and Assess Your Skill Set
Reviewing and discussing the content from the first two lessons.
Week 3:
Online Lesson (self-paced)
Lesson 3: Assess Your Skills Through the Areas of Focus
Learn more about leadership, culture, talent, technology, and communication.
Week 4:
Online Lesson (self-paced)
Lesson 4: Your Role as a Trusted Advisor
Learn about executive presence, leading with empathy, and how to build trust to drive collaboration.
Cohort Session (virtual)
Session 2: Area of Focus Skills and Being a Trusted Advisor
Reviewing and discussing the content from the third and fourth lesson.
Week 5:
Online Lesson (self-paced)
Lesson 5: Creating a Personal Development Plan
Take all that you've learned in the online lessons and cohort sessions and create a personal development plan.
Week: 6
Online Lesson (self-paced)
Lesson 6: Leveraging Your Skills
Create a plan to influence agency strategy and short-term projects based upon the skills learned in this course.
Cohort Session (virtual)
Session 3: Personal Development Plan and Leveraging Your Skills
Reviewing and discussing the content from the fifth and sixth lessons.
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Executive Leadership Workbook
Gerome Q. Banks, EdD, MBA, PSHRA
Social Science Researcher, Federal Talent Strategist, and Master Career Coaching Professional
Owner-operator, Banks & Banks Consulting Co., LLC
A life-long learner and public servant, Gerome Q. Banks is an accomplished Doctor of Education, federal talent management strategist, scholar-practitioner, and career coach with 20 years of professional public sector management and strategic HR experience and an affinity for leader development and strategic talent. Dr. Banks manages a team of U.S. Office of Personnel Management HR consultants who craft organization design and development solutions to assist federal agencies in advancing human capital strategies. In his professional and personal time, Gerome works with public sector, nonprofit, and individual job-seekers to align individual talent capabilities to management strategy.
Before devoting his work to talent management thought-leadership and scholarship, Gerome spent many years as a service member and federal government civil servant in the Department of Defense. He is a Public Sector Human Resources Association Research Committee member, contributing author, and Public Sector HR Executive Leadership Certificate Program instructor and a Senior Executives Association Human Capital Community of Practice member. Gerome holds a Doctor of Education from Concordia University – Chicago; MBA from the New York Institute of Technology; and B.A. in International Economics from The American University of Paris. Gerome lives in Fayetteville, North Carolina with his wife, Karina, and daughters.
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Contains 3 Component(s), Includes Credits
Webinar: 2025 Trends of CHROs in the Public Sector
We have put together a dynamic panel of thought leaders who will discuss key trends and challenges facing the public sector in 2025. They will share insights, predictions, and best practices for the coming year.
They will also discuss:
• Top 2025 Public Sector Trends
• The Impact
• Possible Solutions
• A Look to the FutureModerator: Andrea Cutler, PSHRA-SCP, 2025 PSHRA President
Panelist:
• Patrick Dinh Ho, PSHRA-SCP, Assistant Director of Human Resources, City of Brookhaven, GA formerly the Chief HR Officer, Gilmer County Gov., GA
• Linda Gonzales, PSHRA-SCP, Chief HR, City of Dania Beach, FL
• Cassandra Tabor, Chief HR Officer, Metropolitan Council, Saint Paul MNMark your calendar for January 16th at 1:00 pm ET and join us for this informative and engaging webinar. We look forward to seeing you there!
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Andrea Cutler (Moderator)
2025 PSHRA President
Andrea’s over 30 years of experience in public sector Human Resources has been with full service and contract cities in southern California. After retiring, she moved to Las Vegas and continues to do consulting work.
She has a Master’s degree in Public Administration, a Bachelor’s in Psychology, holds IPMA-SCP and CMLR certifications and has been a trainer for the DCHRS course.
Andrea has served on the IPMA-HR Executive Council, the Western Region Board, the Southern California and Nevada chapter boards and in several international committees. She received the Lifetime Membership Award from IPMA-HR in 2019, the Muriel Morse Achievement from the Western Region in 2015, and the Gunther Dumalski Lifetime Membership award from the Southern California Chapter in 2016.
Patrick Dinh Ho
Assistant Director of Human Resources
City of Brookhaven, GA
Patrick Ho is an HR professional with over 8 years’ experience mostly working in the public sector including state/local government. Formally served as the Chief Human Resources Officer for Gilmer County Government in Georgia. Patrick was appointed as CHRO by the Gilmer County Board of Commissioners early 2023. Currently, Patrick is the Assistant Director of Human Resources at the City of Brookhaven. He is currently pursuing a Juris Doctors degree and currently holds a Masters of Public Administration with a concentration in Public Sector HR Administration and a Bachelors of Science in Political Science from Kennesaw State University. Patrick had success in rebuilding/rebranding past employers with their Human Resources department which included company-wide re-organizations, new system implementation, revamping the hiring process and creating an official orientation/seminar university program for them.
Linda Gonzales
Chief HR Officer
City of Dania Beach, FL
An innovative and strategic Human Resources leader with over 25 years of experience in public and private sectors. Recognized for empowering leadership, Linda has implemented transformative HR strategies, fostered inclusive workplace cultures, and served as a trusted advisor in complex environments and multiple industries. She excels in labor relations, compliance, compensation strategies, and organizational development, with a proven track record in negotiation, mediation, and dispute resolution. Linda is passionate about aligning HR initiatives with organizational goals to drive employee engagement, operational efficiency, and community impact.
Certifications include SPHR, SHRM-SCP, IPMA-SCP, Florida Supreme Court Mediator, (County, Appellate, Family and Civil Circuit), Florida Public Sector Employee and Labor Relations professional, with a track record of shaping high-performing HR teams and driving measurable results.
Cassandra Tabor
Chief HR Officer
Metropolitan Council, Saint Paul MN
Cassandra Tabor is the Chief Human Resources Officer for the Metropolitan Council, joining the organization in the Fall of 2023. She is an accomplished HR professional that has served the last 12 years in public sector with Minnesota cities. Prior to a second career in public sector, she led organizational development and HR within private industries and post-secondary institutions. Cassandra began with an Education degree and later earned her Master’s in Public Administration and a Project Management certification. She lives in downtown Minneapolis with her husband and small dog and is excited to have an empty nest with twin daughters recently graduating from college!
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Contains 3 Component(s), Includes Credits Recorded On: 12/19/2024
Webinar: A Year in Review - 2024
Consider the ongoing shift in the way public sector agencies approach hiring and retaining top talent, as more government entities shift to more skill-based hiring and in-person work while cutting degree requirements and trying to provide the flexibility that employees crave.
Public sector employees still very much value flexibility in terms of how, when and where they work, as a way to maintain a sense of work/life balance and overall well-being in the face of the personal and professional challenges they face every day — work-related stress, family and financial concerns, and an increasingly contentious political environment, just to name a few.
These are just some of the stories that PSHRA and Public Eye, PSHRA’s bimonthly digital publication, kept tabs on throughout 2024. Join us at 1 p.m. EST on Thursday, Dec. 19, 2024, when we will recap some of the biggest trends and developments that shaped public sector HR over the past 12 months.
Speakers:
- Mark McGraw, Editor-In-Chief, Public Eye
- Courtney Cangemi, MSHRM, PHR, SHRM-CP, PSHRA-SCP, Director of Human Resources, City of Gallatin, TN
- Stephen F. Kilo, Director of Human Resources, City of Strongsville, Ohio
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Mark McGraw
Editor-In-Chief, Public Eye
Public Sector HR Association
Mark McGraw has been a writer and journalist for more than 25 years, with more than two decades’ worth of experience covering HRand the workplace.
Courtney Cangemi, MSHRM, PHR, SHRM-CP, PSHRA-SCP
Director of Human Resources
City of Gallatin, TN
Originally hailing from Eastern PA and currently residing outside of Nashville, TN, Courtney has spent much of the last decade in public sector HR management in 2 different states. Her passion is the intersection of people and technology, focusing on process improvement, servant leadership, and “working smarter.” Her current role as the HR Director for the City of Gallatin allows her to serve the employees and managers that serve the citizens of “Gracious, Growing Gallatin,” with the emphasis on service which is part of her personal mission. Another focus of her personal mission is to shed light on the value of neurodiversity and neurodiverse individuals in the workplace.
Steve Kilo
Director of Human Resources
City of Strongsville, Ohio
Professional Public Service Summary
Lifelong public servant with over 34 years of experience in municipal government. A passion for continuous learning and making positive, creative, and impactful improvements that benefit the public as a whole. Understand the importance of collaborative and team - oriented approach needed for success in the public arena with emphasis on building lasting partnerships that create a win – win environment for all.
Public Service Professional Work Experience
City of Strongsville, Ohio: December of 1997 – Current
Director of Human Resources since January, 2011: Strategic partner of a progressive Northeast Ohio Suburb of Cleveland. City of approximately 47,000 residents; Aaa rated community that is one of only 16 communities in the State of Ohio. Strongsville operates as a Mayor/Council form of Government. The Human Resource Director position oversees all benefit plans including broker oversight; all wellness initiatives; contract negotiations of seven labor union contracts; manages all compliance related matters (including: ADA, FMLA, EEOC); compensation and position classification; recruitment; retention; DEIA efforts; leadership development and succession planning.
Prior to 2011: City of Strongsville Recreation Department – Director 2004-2010; Asst. Director 2000-2004; Recreation Supervisor 1997-1999.
City of Brook Park, Ohio: July 1991 – December 1997
Deputy Director of Recreation
Education:
Bachelor of Science (BS) in Education from Bowling Green State University, Concentration - Sport Management – 1988
Juris Doctorate (JD) from Cleveland Marshall College of Law – 2001
Admitted to Practice Law in the State of Ohio 2002
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Contains 17 Component(s), Includes Credits
This class will start on January 28, 2025 and end on April 8, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 1/28/2025
- Completion Date: 4/8/2025
- Cohort Session 1: 2/11/2025 - 12:00 -1:30 PM ET
- Cohort Session 2: 3/6/2025 - 3:00 - 4:30 PM ET
- Cohort Session 3: 3/25/2025 - 12:00 - 1:30 PM ET
- Cohort Session 4: 4/8/2025 - 2:00 - 3:30 PM ET (Updated - 1/24/2025)
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancelation Policy
Making public sector work better™.
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Contains 17 Component(s), Includes Credits
This class will start on February 25, 2025 and end on May 6, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 2/25/2025
- Completion Date: 5/6/2025
- Cohort Session 1: 3/7/2025 - 12:00 - 1:30 PM ET
- Cohort Session 2: 3/19/2025 - 2:00 - 3:30 PM ET
- Cohort Session 3: 4/4/2025 - 12:00 - 1:30 PM ET
- Cohort Session 4: 4/25/2025 - 12:00 - 1:30 PM ET
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancelation Policy
Making public sector work better™.
Jacqueline P. Little, SPHR, SHRM-SCP, IPMA-SCP
Chief HR Officer
Island Institute
Ms. Little is a proud Maine native who is passionate about HR and the positive impact HR can have on an organization. She earned a Master's degree in Human Resource Leadership, has over two decades of public sector HR experience and holds the SHRM-SCP, SPHR, PSHRA-SCP and GPHR certifications. Jackie shares her experience, perspective and insight at various local, national and international conferences. In her spare time, she can be found baking cheesecakes, exploring the Maine coast or traveling with her family.
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Contains 12 Component(s), Includes Credits
This class will start on January 28, 2025 and end on March 11, 2025
Syllabus: Strategies for Public Sector Leadership Certificate Program
Start Date: January 28, 2025
End Date: March 11, 2025
Instructor: Lisa Sorce
PSHRA Contact: Debbie Tankersely-Snook
Welcome:
Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more.
Course Outcomes:
This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.
To achieve this, the course focuses on the following outcomes:
- Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
- Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
- Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
- Plan professional development in accordance with your personal competencies.
You will finish this course with:
- A solid strategic foundation for success.
- A professional development plan.
Certificate of Attendance:
You will earn a Certificate of Attendance upon completion of the course.
Course Design:
The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.
Online Cohort Schedule (subject to change):
- Cohort #1 – 2/13/2025 - 12:00 - 1:30 PM ET
- Cohort #2 - 2/27/2025 - 12:00 - 1:30 PM ET
- Cohort #3 - 3/6/2025 - 12:00 - 1:30 PM ET
- Cohort #4 - 3/13/2025 - 12:00 - 1:30 PM ET
Course Schedule:
Week 1:
Online Lesson (self-paced) - Lesson 1: Introduction
Week 2:
Cohort Session (virtual) - Session 1: Introduction
Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader
Week 3:
No Cohort Session
Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner
Week 4:
Cohort Session (virtual) - Session 2: The Role of the HR Leader
- Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
- Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario
Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent
Week 5:
Cohort Session (virtual) - Session 3: The Role of an HR Business Partner
- Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
- Partners work on conducting an HR needs analysis
Online Lesson (self-paced) - Lesson 5: Summary
Week 6:
Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.
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Contains 3 Component(s), Includes Credits Recorded On: 12/05/2024
Webinar: Issues in the Public Sector Workplace – You Can’t Make This Up!
Please join us on December 5th at 1:00 pm ET for an engaging discussion on topics concerning the public sector workplace. Our panel will share intriguing challenges they have faced or come across, leaving you pondering the complexities. Discover ways to navigate and, at times, sidestep obstacles commonly found in the public sector. Our panel will explore the best practices for handling the extraordinary.
Our panel will discuss:
- Interesting public sector workplace challenges.
- Techniques for navigating challenging issues.
- Best practices for avoiding pitfalls.
- Success Stories
- Advice for the Future
Moderator: Jennifer Fairweather, PSHRA-SCP, CHRO, Jefferson County, CO and PSHRA Past President
Panelists:
- Monica Kopin, Director of Human Resources- Talent Acquisition and Workforce Development, City of Virginia Beach, VA and PSHRA Virginia Chapter President
- Cynthia Stafford, Principal/CEO, Stafford HR Consulting and PSHRA Southern California Chapter President
- Nathan Williams, Chief People Office, Gilbert, AZ and PSHRA Arizona Chapter President-Elect
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better™.
Dr. Jennifer Fairweather, PSHRA-SCP
Chief Human Capital Officer, Jefferson County Human Resources, CO
PSHRA Past President
Jennifer Fairweather was PSHRA's 2022 President. She is currently the Chief Human Resources Officer (CHRO) for Jefferson County, located in Golden Colorado. She is also an Affiliate Professor with Regis University where she facilitates undergraduate and graduate courses for the College of Business and Economics. Jennifer has been an active volunteer and member of PSHRA for over 22 years and has held volunteer leadership roles at all levels of the Association, including the chapter level, region level and national level.
Monica Kopin
Director of Human Resources- Talent Acquisition and Workforce Development, City of Virginia Beach, VA
PSHRA Virginia Chapter President
Cyndi Stafford, MPA, IPMA-CE
Principal/CEO, Stafford HR Consulting
PSHRA Southern California Chapter President
Cyndi Stafford has worked in the field of public sector human resources for over 30 years. Her experience includes being a Director and Deputy Director of HR with agencies with varying community services including airports, seaports, water, gas, police, fire, emergency management, economic development and many more. She oversaw a staff involved in recruitment and selection, payroll, benefit administration, classification and compensation, EEO, training, labor and employee relations and risk management, including workers’ compensation, general liability, and contract risk transfer. Cyndi left her fulltime position and opened her consulting firm, Stafford HR Consulting, in 2021, providing the full range of HR services to public sector agencies in California.
Cyndi holds dual bachelor’s degrees from the University of Southern California in Political Science and International Relations and a master’s in public administration from California State University, Long Beach. As a life-long HR professional, Cyndi was one of the first in the country to achieve her Certification of IPMA-CE (Certified Executive) through the International Public Management Association for Human Resources (PSHRA). Cyndi also teaches an intro to HRM class at California State University, Long Beach where she shares her passion for HR with her students.
Nathan Williams
Chief People Office, Gilbert, AZ
PSHRA Arizona Chapter President-Elect
Nathan Williams is the Chief People Officer for Gilbert, Arizona. Gilbert is the 5th largest city in Arizona serving just over 280,000 residents just outside of Phoenix. Prior to joining Gilbert, Nathan spent more than a decade in HR roles in the private sector, and 3 years teaching Strategic Human Resources to college undergrads. He moved to Arizona in 2006 to attend Arizona State University, where he earned his MBA. Nathan’s mix of public and private HR experience allows him to approach challenges and situations through a couple different HR lenses. He is passionate about leader and employee development, employee engagement, technology, and data, and believes HR leaders must be focused on upskilling and reskilling themselves and others to better utilize these tools and disciplines to be competitive for the future!