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  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 12/11/2025 at 1:00 PM (EST)

    A Year in Review - 2025

    It’s been a uniquely eventful year in the public sector.

    Early in 2025, Elon Musk-led Department of Government Efficiency (DOGE) grabbed headlines—and courted controversy—with its aggressive approach to cutting federal government.

    Since January, more than 20 states have followed the federal government’s lead in creating task forces charged with cutting costs and improving efficiency in state and local government. 

    The passage of the OBBBA this fall has agencies at all levels of government bracing for its potential impact.

    Well over 100,000 federal workers have lost their jobs or been “bought out” since January. Many displaced federal workers have sought opportunities in state and local government, as HR leaders at these levels identify strategies to attract this talent in transition.

    And, this year saw the federal government shut down at midnight on Oct. 1, remaining closed for more than 40 days.

    That’s a lot to unpack, and these are just some of the stories that PSHRA and Public Eye, PSHRA’s bimonthly digital publication, tracked throughout 2025. 

    Join us at 1 p.m. EST on Thursday, Dec. 11, 2025, when we will recap some of the biggest trends and challenges that shaped the public sector, and impacted public sector HR, throughout the past 12 months.

    Moderator:  Mark McGraw, Editor of Publications; Editor-In-Chief, Public Eye at PSHRA

    Speakers:

    • Giani Cantu, Director of Human Resources, Victoria County, Texas
    • Jeanette Hamilton, Director of Human Resources, North Valley Hospital, Okanogan County Public Hospital District #4

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Mark McGraw (Moderator)

    Editor-In-Chief, Public Eye

    Public Sector HR Association

    Mark McGraw has been a writer and journalist for more than 25 years, with more than two decades’ worth of experience covering HRand the workplace.  

    Giani Cantu

    Director of Human Resources

    Victoria County, Texas

    Giani Cantu is the human resources director at Victoria County, Texas. A dedicated HR professional with nearly two decades experience in local government, Giani has a strong background in policy implementation, organizational leadership and employee relations. Throughout her career, she has had the opportunity to serve in clerical to executive positions, and has developed a deep understanding of local government operations, human resources, budget management and strategic planning.

    Jeanette Hamilton

    Director of Human Resources

    North Valley Hospital, Okanogan County Public Hospital District #4

    Jeanette Hamilton is the director of human resources with North Valley Hospital, Okanogan County Public Hospital District #4, in Tonasket, Wash. She is an experienced HR leader with expertise in employee and labor relations, conflict resolution and organizational strategy. With a foundation in anthropology and a master’s degree in human resource management, Jeanette prides herself on bringing bring curiosity and rigor to her work, balancing compliance, business needs and people-centered leadership.

  • Contains 3 Component(s), Includes Credits Recorded On: 11/20/2025

    Transforming Military Expertise into Public Sector Success

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    Please join us on Thursday, November 20th at 1 PM ET for an engaging dialogue on Veterans in Public Sector HR. This webinar will be the sixth in PSHRA’s exciting series called Dialogue and Perspectives Webinar Series 2025.

    Our panel of thought leaders from our Veteran’s Committee will share insight into the unique challenges and opportunities veterans face in the workplace. Plus, you will discover actionable strategies to support their leadership journeys. 

    Dialogue and Perspectives Webinar Series 2025—a powerful initiative designed to amplify voices in public sector HR. This series will feature expert discussions, real-world insights, and actionable strategies to foster openness and leadership in our field. 

    Key Takeaways: 

    • How public sector HR can recruit and retain veteran talent. 
    • Breaking barriers: Helping veterans transition into leadership roles. 
    • Building pathways for success through mentorship and resources. 


    Moderator: Laurie Barr, PSHRA-SCP, PSHRA-CP, Director, Town of Eastham, MA

    Panelist:

    • Denae Greenly, MSOL, PHR, SHRM-CP, Director of Human Resources, City of DeSoto, TX
    • David Morgan, MSHRM, PSHRA-SCP, NCPM, Human Resource Professional, Organizational Developer, Certified Mediator, Oklahoma City, OK
    • Gerald Westry, MPA, Chief, Human Capital Services and Safety, City of Richmond-DPU, VA

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Laurie Barr, PSHRA-SCP, PSHRA-CP

    Director

    Town of Eastham, MA

    Laurie Barr serves as the Director of human resources for the Town of Eastham, Mass. Since joining in June 2021, she has been responsible for managing all facets of human resources, with a particular passion for employee engagement. Laurie feels fortunate to work for a town that values its employees and supports initiatives that foster a positive workplace culture.

    Prior to her current role, Laurie worked for the Town of Dennis from 2012 to 2021, where she was the benefits administrator and human resources administrative assistant. Her career in HR has been defined by her dedication to creating supportive environments for public service employees.

    Denae Greenly

    Director of Human Resources

    City of DeSoto, TX

    Experienced Human Resources Veteran with a demonstrated 20 year history of working in the military and civilian industry.


    David N. Morgan

    Director of HR & Open Records

    Office of the OK State Treasurer

    David is a resident of Edmond, Oklahoma and currently serves as Vice President of the Oklahoma Chapter of PSHRA. He currently serves PSHRA at the national level as a member of the Veterans Committee and Certification Advisory Board. He has been a member of PSHRA since 2021.

    He is a vision and solutions-driven human resource executive specializing in full-service human resource services such as talent retention and recruiting, employee relations, organizational operations, executive leadership, strategic planning, data management, budgeting, and employee compensation plans. He enjoys communicating ideas to others and bringing functional groups together for a common goal. He is dedicated to professionalism and producing measurable results. His most recent public sector experience was serving as the Director of Human Resources & Open Records for the Office of the Oklahoma State Treasurer.

    He holds a Master of Science in Human Resource Management, Bachelor of Science in Homeland Security & Emergency Preparedness, and Bachelor of Science in Business Administration. He is an Oklahoma Supreme Court and nationally certified Civil Mediator, a Master Training Specialist, PSHRA Senior Certified Professional, and is a 20-year veteran of the U.S. Navy.

    Gerald Westry

    Chief, Human Capital Services

    City of Richmond-DPU, VA

    Gerald (Wes) Westry is a seasoned human resources leader with more than two decades of experience supporting organizational growth and transformation across the public sector, utilities, defense, and healthcare industries. He is dedicated to creating workplaces where people feel valued, supported, and empowered to do their best work. As Chief of Human Capital Services for the City of Richmond’s Department of Public Utilities, Gerald helps guide strategic initiatives in workforce planning, policy, safety, and people operations that strengthen the utility’s mission to serve the community with excellence. His career includes leadership roles with Booz Allen Hamilton, the Defense Contract Management Agency, and the Hunter Holmes McGuire VA Medical Center, along with honorable service in the U.S. Army and Marine Corps. A graduate of the U.S. Army Command and General Staff College, he holds dual master’s degrees from Troy University and several professional certifications, and continues to champion collaboration, integrity, and inclusion in every aspect of his work.

  • Contains 17 Component(s), Includes Credits

    This class will start on December 16, 2025 and end on February 24, 2025

    Welcome!

    We are excited to announce the launching of the New Public Sector HR Essentials course.

    Thank you for your course registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.

    With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process.  The course, exam, and certification will no longer be packaged together.  There will be separate fee to take the CP Exam and become certified.

    The new course includes:

    • Condensed 10-week format
    • Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
    • Public Sector Focused – Tailored for you
    • Delivered online and asynchronously
    • 4 Live Zoom Course Check-ins and 1 hour in length
    • Get Personalized feedback and support
    • Course Dashboard contains everything you need – no third-party textbook to buy.

    All your course materials are included on your course dashboard (no textbook to buy).

    Don’t hesitate to contact us:

    • PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org

    Making public sector work better®.


    PSHRA’s Public Sector HR Essentials Certificate Course Syllabus

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    Course Material (All you need is on your dashboard)

    • PSHRE Workbook (PDF and Word Versions)
    • Public Sector HR Essentials Lessons Summary
    • HR20/20 Report

    Meetings and Discussions:

    • Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
    • Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community.  Your course’s community Link is - Coming Soon.

    Course Design:

    The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

     Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Cohort Session Schedule (subject to change):

    • Start Date: 12/16/2025
    • Completion Date: 2/24/2026
    • Cohort Session 1:  12/19/2025 - 1:00 - 2:00 pm ET
    • Cohort Session 2:  1/16/2025 - 1:00 - 2:00 pm ET
    • Cohort Session 3:  1/30/2025 - 1:00 - 2:00 pm ET
    • Cohort Session 4:  2/13/2025 - 1:00 - 2:00 pm ET

    Course Content:

    Week 1 - Introduction

    Week 2 - Lesson 1:  Public Sector Basics

    Week 3 - Lesson 2:  Recruitment

    Cohort Session 1:  Public Sector HR Basics & Recruitment

    Week 4 - Lesson 3:  Selection

    Week 5 - Lesson 4:  Classification and Compensation

    Cohort Session 2:  Selection, Classification & Compensation

    Week 6 - Lesson 5:  Benefits

    Week 7 - Lesson 6:  Labor and Employee Relations

    Cohort Session 3:  Benefits and Labor Management Relations

    Week 8 - Lesson 7:  Equal Employment Opportunity and Diversity

    Week 9 - Lesson 8:  Organizational Development

    Cohort Session 4:  Equal Employment Opportunity & Diversity, Organization and Final

    Week 10 - Lesson 9:  Course Summary


    Certificate of Attendance:

    You will earn a Certificate of Completion upon completion of the course.

     

    Cancellation Policy:

    Professional Development Cancelation Policy

    Making public sector work better®.

    Isabel Godina-Vergara, PSHRA-SCP

    Human Resources Manager

    City of Nampa, ID

    Isabel serves as the Human Resources Manager for the City of Nampa, Idaho, where she has dedicated over 19 years of her professional life. Isabel holds a Bachelor’s degree in Public Administration and Human Resources Management, as well as the esteemed PSHRA-SCP certification.

    As HR Manager, Isabel is responsible for the full spectrum of HR operations—from Recruiting and Employee Relations to Strategic Planning and Team Development. Isabel is passionate about training; she regularly facilitates programs for her internal customers, including DISC training and various communication and leadership workshops.

    Dedicated to continuous learning, she is always pursuing additional educational opportunities, which she then translates into valuable knowledge for her peers. She recently started a small business and plans to launch a nonprofit to continue sharing her HR expertise with the wider community.

    She has been an active, dedicated member of PSHRA since 2007.

    When she manages to step away from the world of HR, Isabel loves enjoying Idaho's scenic views while camping, hiking, off-roading, and paddleboarding, exploring further out. She has also recently developed a love for snorkeling.

  • Contains 3 Component(s), Includes Credits Recorded On: 11/13/2025

    Agile Organizational Design: How HR Can Build Capability in Governmental Agencies

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    Please join us on November 13th at 1 PM ET as our speakers discuss agile organizational design.

    Organizations must know what they need to know and be able to do what they are required to do. As the environment within which organizations function has been increasingly dynamic, it has raised questions about the effectiveness of organizational designs used during more stable times. Agility has become a key competence required to remain compatible with emerging realities.

    Organizations can build eco-systems that facilitate sound decision making by combining organizational designs and augmentation tools. When integrated with an effective knowledge management system they create synergistic benefits.

    Organizations can use work teams, project teams, task forces, and communities of practice as vehicles for combining individual knowledge and magnifying its potential for resolving issues and making decisions. The use of contractors and freelancers can supplement the capabilities of the employed workforce, making it possible to continuously adjust workforce capabilities to fit current realities.

    Augmenting individual and group intelligence with technology can further increase capabilities for making informed decisions. Knowledge management systems can increase the ability to catalog what is known and to make it accessible when making decisions.

    Check out the following archived webinars:

    Speakers:

    • Dr. Robert Greene, Consulting Principal, Pontifex Consulting Group, Glenview, IL
    • Mikala Glanton, HRIS Division Supervisor, County of Cumberland, NC

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Dr. Robert Greene

    Consulting Principal

    Pontifex Consulting

    Bob is a Consulting Principal with Pontifex Consulting and faculty for DePaul U. in their MSHR and MBA programs. He has four decades of experience, has published four books and authored over 300 articles. He was a principal designer for the SPHR and PHR certifications for SHRM and the CCP and GRP certifications for World at Work. He was the first recipient of the Keystone Award for attaining the highest level of excellence. He holds the CCP, CBP, GRP, SHRM-SCP, SPHR and GPHR certifications.

    Mikala Glanton, MAIO, SHRM-CP

    HRIS Division Supervisor

    Cumberland County

    Mikala Glanton is a strategic human resources leader with nearly a decade of experience spanning both private and public sectors. He currently serves as the HRIS Division Supervisor for Cumberland County Government, a key stakeholder in the integration of enterprise systems, automation tools, and digital workflows—transforming service delivery and elevating the employee experience at every touchpoint with HR. Known for bridging people strategy and technology, Mikala brings a systems-thinking approach to addressing complex organizational challenges. He also holds a SHRM Specialty Credential in Artificial Intelligence + Human Ingenuity (AI+HI), positioning him at the forefront of responsible innovation in the public sector. Mikala is passionate about building agile, data-informed, and human-centered workplaces that evolve with the needs of the modern workforce.

  • Contains 3 Component(s), Includes Credits Recorded On: 10/30/2025

    Transforming Public Service: Real Stories of HR Innovation and Impact

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    Please join us on October 30th at 1 PM ET as our award winning innovators introduce their agencies, communities, and programs.

    2025 Award-winning Programs Included:

    Small Agency: The City of Roseville, CA, launched Be Well COR(E) to foster a thriving workplace, enhancing employees' physical, mental, and financial well-being.

    Large Agency Award: The Louisiana State Civil Service introduced several initiatives to improve public services. One of these is the skills-first Hiring Framework strategy, which aims to make talent acquisition in state government more efficient and effective.

    Our winners will then share what brought about the need for change and the stakeholders involved. Share with us their programs’ current and future states. While also letting us in on the challenges faced and the advances change has brought to their agency and community.

    Moderator: Mark McGraw, Editor-In-Chief, Public Eye

    Panelist:

    • Macy Dippert, HR Manager, City of Roseville, CA
    • Nicole Tucker, Chief Operating Officer, Louisiana State Civil Service

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Macy Dippert

    Human Resources Manager

    City of Roseville

    Macy Dippert is the current Human Resources (HR) Manager for the City of Roseville over the Employment Services Division. She started with the City on October 18, 2023. Prior to joining the City, Macy was the Human Resources Manager with City of Citrus Heights and Placer County Superior Court for over six (6) years and before that, twelve (12) years with the County of Sacramento’s Department of Personnel Services. The County of Sacramento is where Macy’s HR career began as she worked her way up the career ladder learning all areas of HR.

    In addition to her work experience, she holds a Master’s degree in Human Resources Management from National University and a Bachelor’s degree in Business Administration from San Jose State University. Macy has her Senior Professional Certification from Public Sector Human Resources Association (PSHRA). Macy is a certified Ergonomic Evaluator.

    Macy is currently a board member for the local PSHRA Sacramento-Mother Lode Chapter. Macy has a passion for Human Resources, striving to be a great leader and role model. Macy also volunteers in her personal life at her children’s schools, sports and a founding board member for the newly Placer Chapter of the Young Men’s Service League (YMSL).

    Mark McGraw

    Editor-In-Chief, Public Eye

    Public Sector HR Association

    Mark McGraw has been a writer and journalist for more than 25 years, with more than two decades’ worth of experience covering HRand the workplace.  

    Nicole Tucker

    Chief Operating Officer

    Louisiana State Civil Service

    Nicole is a dedicated public servant with over 14 years of experience in state government. She began her career as an HR Consultant within the Compensation Division at Louisiana State Civil Service, where her expertise and commitment to public service quickly led to her promotion through various supervisory and management roles within the agency. Her journey through the ranks has given her a comprehensive understanding of the intricacies of state operations and human resource management. In her current role as Chief Operating Officer, Nicole oversees a broad spectrum of divisions, including talent acquisition and workforce development, compensation and classification, statewide training and development programs, compliance and audit functions, applications and data, and HR program support. She thrives on the constant activity and finds excitement in managing multiple projects simultaneously. Her leadership is marked by a strategic vision for enhancing the efficiency and effectiveness of these critical functions, ensuring that the agency meets its goals and serves the public with purpose. Her most recent project includes representing and leading the State of Louisiana in the Transformers in the Public Sector Cohort - a first-of-its-kind cohort led by the social enterprise Opportunity@Work.  This cohort allows Louisiana, in addition to five other states, to collaborate and receive targeted support focused on refining and implementing skills-first talent strategies.

    Nicole holds a Master's in Business Administration and is actively involved in the Greater Baton Rouge Society of Human Resources Management (GBR SHRM), where she currently serves as the President-Elect/Vice President. Her progressive career and deep expertise continue to drive positive change within State Civil Service and the State of Louisiana, where she remains committed to advancing the mission of public service and public sector organizations.

    In addition to her professional accomplishments, Nicole is a graduate of the 2022 Baton Rouge Business Report Leadership Academy and holds the Certified Compensation Professional (CCP) designation. She is deeply dedicated to her community, volunteering her time with various organizations such as Empower225, BR Food Bank, Way to Work (HOPE Ministries), and more. Through her leadership and service, Nicole continues to make a lasting impact both in her career and in the community.

    Linkedin;  www.linkedin.com/in/nicole-tuc...

  • Contains 3 Component(s), Includes Credits Recorded On: 10/23/2025

    ADA & Beyond Compliance Strategies for Engaging in the Accommodation Process

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    Please join us on October 23rd at 1 PM ET for a dynamic presentation by the Job Accommodation Network (JAN).  This webinar will prepare participants to confidently handle the accommodation process, covering essential Americans with Disabilities Act (ADA) Title I concepts, common accommodation process obstacles, practical strategies, and the role of accommodations in fostering a more accessible and supportive workplace for workers with disabilities.

    This webinar will be the fifth in our exciting new webinar series called Dialogue and Perspectives Webinar Series 2025—a powerful initiative designed to amplify voices in public sector HR. This series will feature expert discussions, real-world insights, and actionable strategies to foster openness and leadership in our field. 

    Speaker: Tracie DeFreitas, M.S., ACE-CHC, Program Leader, Director of Training and Outreach, Job Accommodation Network (JAN)

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Tracie DeFreitas

    Program Leader, Director of Training and Outreach

    Job Accommodations Network

    Tracie DeFreitas is a Program Leader and the Director of Training and Outreach for the Job Accommodation Network (JAN), the foremost national resource for expert guidance on workplace accommodations and the interactive process. Tracie has nearly 30 years of experience providing expert consultation and practical guidance on a broad range of workplace accommodation and compliance issues under Title I of the Americans with Disabilities Act (ADA), and related workplace laws. She is also an experienced national speaker and writer on accommodation process and ADA topics. Tracie specializes in providing consultation on navigating complex ADA issues and practical accommodation process strategies that extend beyond ADA compliance. As Director, Tracie oversees the planning, design, and execution of JAN's training and outreach initiatives. As Program Leader, she collaboratively manages the daily operations of the JAN service, ensuring the needs of JAN users and organizational goals are met

  • Contains 3 Component(s), Includes Credits Recorded On: 10/09/2025

    Big Impact, No Ego: How to Be the Team Player Everyone Wants in Government

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    Please join us on October 9th at 1 PM ET to learn about the skills that make someone a highly effective government team player and more. 

    In local government, the most valued employees aren’t just the ones who know their job inside and out... they’re the ones who elevate every team they’re part of. Being a true team player means more than completing your tasks—it’s about showing up with emotional intelligence, adaptability, and a servant-leadership mindset.

    In this interactive session, you’ll learn practical ways to make yourself indispensable without making it about you. From checking your ego at the door and stepping up for new projects, to practicing empathy and putting others first, you’ll leave with the tools and behaviors that make you the person every department wants on their side—no matter your role, title, or tenure.

    Learning Objectives

    By the end of this session, participants will be able to:

    1. Recognize key skills that make someone a highly effective government team player.
    2. Apply servant-leadership behaviors to build trust and strengthen team collaboration.
    3. Reduce ego-driven habits to boost credibility, influence, and career growth.

    Speaker: Pete Blank, Training and Organizational Development Manager, Personnel Board of Jefferson County

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Pete Blank

    Training and Organizational Development Manager

    Personnel Board of Jefferson County

    After a stint as a television sportscaster, Pete began his Disney career in 1994.  Over the next 13 years, he managed various areas of Disney's theme parks and resorts, where he learned what it takes to run a world-class organization.  Pete was blessed to spend a majority of his time working at the Disney University.  While there, he led the Traditions program, which is known worldwide as one of the premiere employee orientation programs. He also facilitated college level courses to thousands of Disney College Interns, and was a Segment Learning Manager for Walt Disney World, Disneyland Resort, and the Disney Cruise Line.

    Pete is the Training and OD Manager for the Personnel Board of Jefferson County.  He is also a leadership expert and professional speaker, as he also works with organizations and associations across the U.S., helping them achieve their goals in the areas of leadership, employee engagement and customer experience.

    Pete received the prestigious “Partners in Excellence” award from Disney, which is presented to the top 3% of all employees.  He also earned the Certified Speaking Professional (CSP) designation from the National Speakers Association and the Certified Facilitator of Training (CFT) from The Center for International Credentials.

    His two books are Employee Engagement: Lessons from the Mouse House and 55 Ways to add Disney Magic to your Organization.

  • Contains 3 Component(s), Includes Credits Recorded On: 09/25/2025

    Embracing Career Development in the Public Sector

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    Is your agency prepared for the "gray wave?" Are you struggling with engagement and retention in this challenging job market? Providing employees with career development opportunities is essential to boosting engagement and retention while preparing our workforce for the upcoming "gray wave" of retirements.

    By investing in professional growth and equipping employees with the tools and resources needed for effective career planning, we empower our team members to take charge of their futures and build meaningful career paths within the organization.

    Embracing career development not only helps retain valuable talent but also ensures we have a skilled, motivated workforce ready to meet tomorrow’s challenges. This webinar will offer a framework to help you create a career development program that you can customize to the needs of your agency. Please join us on September 25th at 1:00 pm – 2:00 pm ET to learn how you can make the most of these opportunities and contribute to a stronger, more resilient workplace!

    Speaker: Becky Gill, MA, SPCC, Career Development Coordinator, City of Henderson, NV

    Becky Gill, MA, SPCC

    Career Development Coordinator

    City of Henderson, NV

    Becky holds a Master’s degree in Organizational Management and is a certified Senior Professional Career Coach from the International Association of Career Coached (IACC). With over 25 years of experience in the healthcare sector, including extensive management roles, Becky has successfully transitioned into Human Resources, bringing a wealth of expertise and a people-centered approach. Currently serving as the Career Development Coordinator for the City of Henderson, Nevada, Becky is passionate about coaching and empowering employees to achieve their full potential. Though new to the public sector, she is dedicated to fostering professional growth, recognizing the critical importance of career development in enhancing employee retention and engagement.

  • Contains 3 Component(s), Includes Credits Recorded On: 09/05/2025

    Webinar: Succession Planning for local Government: The Time to Start is Now

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    Join PSHRA on September 4th at 1 P.M. ET to learn more about the importance of succession planning.

    Succession planning is a powerful tool, but it isn’t solely an HR Department issue, it’s not about pre-selection, and it’s not simply about pumping up your training budget. Succession planning promotes employee engagement and retention, ensures business and leadership continuity, promotes knowledge transfer, and provides skill and career growth opportunities for your staff.

    In this webinar, we will look at strategies to maintain strong leadership from the perspective of small, medium and large organizations to ensure that they address all the capabilities employees require for today and tomorrow’s work environment.

    Speakers:

    • Dr. Tony Luton, PSHRA-SCP, Human Resources Director, Town of Prosper, TX
    • Dr. Debra Aiken, Human Resources – Training & Development Manager, Denton County, TX

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Dr. Tony Luton

    HR Director

    Town of Prosper

    Tony is the current Director of Human Resources for the Town of Prosper. There he leads a diverse and talented team of HR professionals. His HR experience in Texas includes State, City and County Government over the last 15 years. Tony earned his Ph.D. from the Grand Canyon University, his MA from The University of Arizonia, his BA from the University of North Texas and PSHRA-SCP certification. Prior to joining Prosper, Tony served as the Assistant Director of Human Resources for Denton County. 

    Dr. Debra Aiken

    Training & Development Manager

    Denton County Human Resources

    Debra is an established Human Resources Professional with over 20 years of experience serving in various HR roles ranging from generalist to specialist, as well as management. She possess a comprehensive understanding of the link between human resources and business strategy, with the ability to develop and execute a wide range of strategies and initiatives to drive organizational performance. Her past experience includes regional human resources oversight for a global international organization spanning across 10 different countries. Areas of concentration include talent acquisition, compensation/benefits administration, performance management, talent and leadership development, and employee relations.

  • Contains 3 Component(s), Includes Credits Recorded On: 08/28/2025

    Webinar: Pioneering Success Stories: Supporting First-Gen Professionals in Navigating the Public Sector

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    We invite you to join us on Thursday, August 28th, from 1 P.M. to 2 P.M. ET for a discussion on the unique challenges and remarkable achievements of first-generation professionals who are the first in their families to enter professional or government roles.

    Our panelists will also explore the obstacles these trailblazers face, such as navigating unfamiliar organizational cultures and overcoming barriers.

    Our panelist will share:

    • tools, mentorship models, and leadership initiatives to empower first-gen professionals
    • how to identify, recruit, and support first-gen talent through equitable hiring, customized onboarding, and retention strategies
    • inspiring stories of first-gen professionals and how their journeys shaped their leadership and engagement
    • strategies for creating environments where first-gen professionals feel recognized and empowered to contribute

    This webinar will be the fourth in our exciting new webinar series called Dialogue and Perspectives Webinar Series 2025—a powerful initiative designed to amplify voices in public sector HR. This series will feature expert discussions, real-world insights, and actionable strategies to foster openness and leadership in our field. 

    Moderator: Chantel B. Thompson, SHRM-CP, PSHRA-SCP, Human Resources Director, City of Concord, NC

    Panelist:

    • Heather D. Akpan, PHR, SHRM-CP, PSHRA-CP, FCLRP, Assistant County Manager, Chief Transformation Officer, Alachua County BoCC, Gainesville, FL
    • Desiare Marius, PSHRA-CP, Training Coordinator, City of Houston, TX
    • Leslie Tolliver, JD, SHRM-CP, HR Manager, City of Clayton, MO

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Chantel B. Thompson, SHRM-CP, PSHRA-CP

    Human Resources Director

    City of Concord, NC

    Chantel Thompson, is a seasoned Human Resources executive with more than a decade of experience transforming public sector workplaces through innovative strategy and inclusive leadership. As the Director of Human Resources for a local government organization, she has led award-winning initiatives in workforce development, employee engagement, and HR technology integration. Her unique background couples public relations expertise, human resources leadership, emotional intelligence training, and a longstanding commitment to community engagement. She is also nationally recognized for her expertise in community relations, having received a prestigious award for developing and implementing Cabarrus Neighborhood Partners—a program that bridges the gap between local government and residents to address community needs and enhance quality of life in Cabarrus County. Chantel is the Owner and Chief HR Consultant of Curated Consulting Group, LLC—a leading provider of customized Human Resources solutions, offering executive and career coaching, compliance consulting, and a full range of HR services tailored to business needs.

    Widely respected for her leadership and impact, Chantel was named “Best in HR” by the Charlotte Business Journal, nominated for WFAE’s EQUALibrium Award for her commitment to ensuring equity in her organization’s hiring practices, and honored with the Distinguished Leadership Award from Cabarrus Regional SHRM. She currently serves as Executive Board President of the Boys and Girls Club of Cabarrus County, and President of Cabarrus Regional SHRM. She also holds leadership roles with the Public Sector HR Association and Alpha Kappa Alpha Sorority, Incorporated Lambda Upsilon Omega Chapter. A proud graduate of North Carolina A&T State University and an active member of The Links Incorporated, Chantel brings a legacy of advocacy, innovation, and collaboration to every role she steps into.

    Heather D. Akpan, PHR, SHRM-CP, PSHRA-CP, FCLRP

    Assistant County Manager, Chief Transformation Officer

    Alachua County BoCC

    Heather serves as Assistant County Manager for Justice and Workforce Strategies with Alachua County a role she assumed in 2024 following her promotion from Human Resources Director. In her current capacity, she provides executive oversight for the Human Resources, Equal Opportunity, Community Outreach, and Court Services departments, helping to align strategic operations with the County’s mission of responsive service and responsible  stewardship to citizens.

    With a career spanning nearly three decades, Heather began her professional journey in the private sector in 1995 as a process design consultant for a prominent consulting firm. She soon transitioned into Human Resources, where she gained comprehensive experience across the full HR spectrum including benefits administration, talent management, employee relations, and organizational development.

    Her first public sector role was when she joined Alachua County in 2018 where her leadership and depth of HR expertise positioned her for advancement. She holds multiple professional certifications, including PSHRA-CP, SHRM-CP, PHR, and FCLRP, underscoring her commitment to continuous learning and excellence in public service.

    Desiare Marius, PSHRA-CP

    Training Coordinator

    Training Coordinator

    Desiare Marius is a dynamic learning and development professional with over 15 years of facilitation experience and more than a decade of expertise in training, instructional design, and performance consulting. Currently serving as a Training Coordinator and Learning Designer, Desiare holds a B.S. in Communication with an emphasis in Organizational Leadership, and certifications as a Certified Life Coach (Transformation Academy) and Emotional Intelligence Practitioner (The Priority Academy Ltd). She also holds the PSHRA-CP designation, demonstrating her commitment to advancing excellence in public sector human resources.

    Her engaging and results-driven facilitation style has shaped impactful training programs across a variety of sectors including banking, call centers, and transportation. Whether in-person or virtual, Desiare leads with a learner-centered approach, focusing on adult learning principles, real-world application, and inclusive participation. She has delivered sessions in customer service, onboarding, leadership development, and compliance—consistently fostering learner confidence and performance improvement.

    In addition to facilitation, Desiare brings deep expertise in instructional design, having developed comprehensive learning solutions from needs assessment to evaluation. Her work includes eLearning modules, blended learning programs, job aids, and curriculum built on models like ADDIE and Bloom’s Taxonomy. She is passionate about designing accessible, actionable, and results-oriented training experiences that align with organizational goals and diverse learner needs.

    Leslie Tolliver, JD, SHRM-CP

    HR Manager

    City of Clayton, MO

    HR Whisperer: HR Director by day and I moonlight as an HR consultant by night, unravelling the mysteries of the corporate world one employee issue at a time. If you have workplace drama, I'll sift through it like a detective solving a juicy mystery novel. 

    Attorney: I proudly wear the title of attorney, battling it out in courtrooms and boardrooms. But I've seen the light! I've transitioned to a new, exciting phase in my life. Now, I help others navigate the legal landscape, steering them clear of the pitfalls and landmines I once braved. Consider me your legal guide through the treacherous terrain, having survived the trenches and emerged wiser and, dare I say, with a slightly more humorous outlook on life. Mom of Four: But wait, there's more! In my superhero cape (or, more accurately, my "Mom jeans"), I wrangle not one, not two, but four mini-humans who insist on calling me "Mom." They've taught me more about negotiation and diplomacy than any law school ever could.  Globetrotting Foodie: When I'm not arguing cases or parenting, I'm jet-setting around the globe in search of the world's most delectable delicacies. My passport might as well be a food journal with stamps, and my heart belongs to every street food vendor, Michelin-starred restaurant, and hole-in-the-wall eatery. Proudly Neurodivergent: Beneath it all, I'm a neurodivergent warrior. My brain works in wonderfully unique ways, and I embrace it with open arms. Think of me as the Picasso of thinking, with a canvas of brilliant ideas that might zigzag, swirl, or loop-de-loop - but always with a dash of brilliance. So basically, in my multifaceted world, I'm a legal luminary turned legal guide, an HR sorcerer, a mom to a formidable quartet, a global epicurean explorer, a neurodivergent pioneer, and a recovering attorney with tales to tell and wisdom to share!