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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/14/2024 at 1:00 PM (EST)
Webinar: Proactive Knowledge Transfer for Organizational Success
Widespread employee turnover continues to sweep across the nation, putting public sector agencies at risk of losing irreplaceable knowledge. Maintaining your staff’s collective knowledge is crucial to running an efficient and effective agency. Often times, it is too late to capture this invaluable information when employees are about to retire, take on a new role, or leave the agency.
Organizations can no longer afford to be passive when it comes to preserving their most valuable asset - the well of institutional knowledge held by their workforce. It's time to take a proactive approach to knowledge capture and transfer through implementation of strategic initiatives in an effort to unlock the collective wisdom and ensure it doesn't walk out the door along with departing talent. PSHRA’s handpicked panel of knowledge transfer inquiring innovators have weathered the storms of organizational change.
Please join us on November 14 2024, at 1:00 pm ET to learn how they have tackled the “brain drain” challenge and walk away empowered to implement lasting solutions for your own organization.
Moderator: Kimberly Jeffers-Whitaker, IPMA-SCP, Director of Human Resources, Anderson County Government, Clinton, TN
Panelists:
- Sherry Bratton, Director, Caroline County Government, Denton, MD
- Mikala Glanton, HRIS Division Supervisor, County of Cumberland, NC
- Robert J. Greene, Principal Consultant, Pontifex Consulting, Blaine, MN
Kimberly Jeffers-Whitaker, IPMA-SCP, aPHR,, CPA
Director of Human Resources & Risk Management
Anderson County Government
Kim brings over 26 years of experience in state and local government and currently serves as the Director of Human Resources and Risk Management for Anderson County Government in East Tennessee. Her dual role in HR and risk management encompasses a wide range of responsibilities that demand strong leadership and independent judgment on complex, interpretive, and evaluative matters. As a dedicated and strategic business partner, Kim is dedicated to developing targeted initiatives and addressing people-related challenges. Her extensive HR background enables her to enhance employee relations and engagement while adding value to the organization.
Kim holds a Bachelor’s degree from Bellevue University and a Senior Professional Certification (SCP) in human resources from IPMA-HR, along with an Associate Professional in Human Resources (aPHR) certification from HRCI. She is also a certified Public Administrator (CPA) through the University of Tennessee’s County Technical Assistance Services and has OSHA 10 certification, among other HR-related credentials. An active member of Human Resources and Risk Management organizations such as SHRM, HRCI, TnPrima, and PSHRA, Kim serves on the county’s Employee Insurance Board of Trustees and the Tennessee College of Applied Technology Advisory Board. Additionally, she contributes to the Public Service Human Resources Association through her participation in the 2022 Fellowship and Publishing Committees and the 2024 Publishing Committee.
Beyond her professional duties, Kim has devoted her life to community service and continues her commitment by volunteering for job preparation programs through junior achievement classes at local institutions and supporting local veteran programs.
In her free time, Kim enjoys spending moments with her four grandchildren, attending family gatherings, reading a book while cuddles up with her dog Beau, or relaxing at the lake and taking jeep rides with her husband, Allen.
Sherry A. Bratton
Director
Caroline County Office of Human Resources
Sherry A. Bratton holds a Master of Science in Management with a focus on Human Resource Management and a Bachelor of Science in Human Resource Management, complemented by a minor in Accounting, from the University of Maryland – University College.
A lifelong resident of Caroline County, Maryland, Sherry has dedicated her career to serving the County Commissioners of Caroline County since January 1997. She began her journey in the Office of Finance, where she managed payroll and accounts payable. Her passion for human resources led her to transition to the Office of Human Resources, where she specialized in payroll, benefits, recruitment, and employee relations.
In September 2017, Sherry took on the role of Director of Human Resources. There, she began her extensive experience to oversee a variety of critical functions, including payroll, benefits, risk management, policy development, compliance, and personnel budgeting. Sherry’s deep-rooted experience in both finance and human resources provides her with a heartfelt commitment to effective HR practices and organizational management, reflecting her dedication to supporting and enhancing her community.
Mikala Glanton, MAIO, SHRM-CP
HRIS Division Supervisor
Cumberland County
Mikala Glanton is the HRIS Division Supervisor for Cumberland County Government. He is a dedicated HR professional with nearly a decade of experience consulting in both the private and public sectors. He holds a Master of Science in Industrial/Organizational Psychology and the SHRM-CP, providing a formidable foundation in HR theory and practice.
Dr. Robert Greene
Consulting Principal
Pontifex Consulting
Bob is a Consulting Principal with Pontifex Consulting and faculty for DePaul U. in their MSHR and MBA programs. He has four decades of experience, has published four books and authored over 300 articles. He was a principal designer for the SPHR and PHR certifications for SHRM and the CCP and GRP certifications for World at Work. He was the first recipient of the Keystone Award for attaining the highest level of excellence. He holds the CCP, CBP, GRP, SHRM-SCP, SPHR and GPHR certifications.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/31/2024 at 1:00 PM (EDT)
Webinar: Moving Team Building from Scary to Success
Please join us on October 31, 2024 at 1:00 pm ET to learn about developing a high-performing team does not have to be scary!
In fact, it might be easier than you think…as long as you follow these simple team building steps. In this engaging and interactive webinar, former Disney University leader and current local government training manager Pete Blank will show you simple and actionable steps to turn your team from scary to successful.
In this webinar, you will…
- Examine the important role of the team leader
- Recognize how an organizational culture drives successful team outcomes
- Discover the four primary team roles and the value of each role
Speaker: Pete Blank, Training and Organizational Development Manager, Personnel Board of Jefferson County, Birmingham, AL
Pete Blank
Training and Organizational Development Manager
Personnel Board of Jefferson County
After a stint as a television sportscaster, Pete began his Disney career in 1994. Over the next 13 years, he managed various areas of Disney's theme parks and resorts, where he learned what it takes to run a world-class organization. Pete was blessed to spend a majority of his time working at the Disney University. While there, he led the Traditions program, which is known worldwide as one of the premiere employee orientation programs. He also facilitated college level courses to thousands of Disney College Interns, and was a Segment Learning Manager for Walt Disney World, Disneyland Resort, and the Disney Cruise Line.
Pete is the Training and OD Manager for the Personnel Board of Jefferson County. He is also a leadership expert and professional speaker, as he also works with organizations and associations across the U.S., helping them achieve their goals in the areas of leadership, employee engagement and customer experience.
Pete received the prestigious “Partners in Excellence” award from Disney, which is presented to the top 3% of all employees. He also earned the Certified Speaking Professional (CSP) designation from the National Speakers Association and the Certified Facilitator of Training (CFT) from The Center for International Credentials.
His two books are Employee Engagement: Lessons from the Mouse House and 55 Ways to add Disney Magic to your Organization.
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Contains 16 Component(s), Includes Credits
This class will start on October 29, 2024 and end on January 7, 2025
Welcome!
We are excited to announce the launching of the New Public Sector HR Essentials course.
Thank you for your course registration. We are so excited you have looked to PSHRA® to help you grow in your career.
Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.
With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process. The course, exam, and certification will no longer be packaged together. There will be separate fee to take the CP Exam and become certified.
The new course includes:
- Condensed 10-week format
- Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
- Public Sector Focused – Tailored for you
- Delivered online and asynchronously
- 4 Live Zoom Course Check-ins and 1 hour in length
- Get Personalized feedback and support
- Course Dashboard contains everything you need – no third-party textbook to buy.
All your course materials are included on your course dashboard (no textbook to buy).
Don’t hesitate to contact us:
- PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org
Making public sector work better™.
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
- Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community. Your course’s community Link is - Coming Soon.
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule:
- Start Date: 10/29/2024
- Completion Date: 1/7/2025
- Cohort Session 1: 11/18/2024 - 3:00 PM ET - 4:30 PM ET
- Cohort Session 2: 12/6/2024 - 11:00 AM ET - 12:30 PM ET
- Cohort Session 3: 12/20/2024 - 12:00 PM ET - 1:30 PM ET
- Cohort Session 4: 1/3/2025 - 11:00 AM ET - 12:30 PM ET
Course Content:
Week 1 - Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 1: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 2: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 3: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 3: Equal Employment Opportunity & Diversity, Organization and Final
Week 10 - Lesson 9: Course Summary
Certificate of Attendance:
You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy:
Professional Development Cancellation Policy
Making public sector work better™.
Jacqueline P. Little, SPHR, SHRM-SCP, IPMA-SCP
Chief HR Officer
Island Institute
Ms. Little is a proud Maine native who is passionate about HR and the positive impact HR can have on an organization. She earned a Master's degree in Human Resource Leadership, has over two decades of public sector HR experience and holds the SHRM-SCP, SPHR, PSHRA-SCP and GPHR certifications. Jackie shares her experience, perspective and insight at various local, national and international conferences. In her spare time, she can be found baking cheesecakes, exploring the Maine coast or traveling with her family.
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Contains 3 Component(s), Includes Credits
Webinar: PSHRA’s 2024 Agency Award Winners
Please join us as our 2024 Agency Award Winners introduce their agencies, communities, and programs on October 17th at 1:00 pm ET.
Their award-winning programs included:
- A number of Transformational Initiatives such as a Prenatal, Parental and Infant Wellness Leave Program
- Inclusion Initiative – Voices of Inclusion, Belonging, and Equity Program (VIBE)
- Unique Employee Engagement Initiative – Raising the Employee Engagement Stakes
The award winners will share what brought about the need for change and the stakeholders involved. Share with us their programs current and future states. While also letting us in on the challenges faced and the advances change has brought to their agency and community.
Moderator:
Tamara Dixon, Director of HR and Chief Diversity Officer, City of Northglenn, CO
Panelists:
- Jane E. Cheeks, Director of Human Resources, City of Houston, TX
- Dalton Rice, City Manager, City of Kerrville, TX
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Tamara Dixon
Director of HR and Chief Diversity Officer
City of Northglenn, Colorado
Tamara Dixon is currently the Human Resources Director and Chief Diversity Officer for the City of Northglenn, in Northglenn Colorado. She has worked in the private and public sectors for Parson Consulting, City and County of Denver, City of Lone Tree, City of Wheat Ridge and Town of Parker, and as an adjunct professor for the University of Colorado at Denver. Ms. Dixon has spent her 20+ year career being a customer service practitioner, adept trainer, organizational development expert, and human resources specialist. Her areas of expertise include diversity, equity and inclusion, culture change initiatives, performance management, leadership training, strategic planning, and retreat facilitation.
Tamara holds her bachelor’s degree in political science (BS) from Tuskegee University, master’s degree in public administration (MPA) from Auburn University (WAR EAGLE!) and Senior Certified Professional designation from both the International Public Management Association for Human Resources (IPMA-SCP) and the Society for Human Resources Management (SHRM-SCP). She is past-President of the Western Region IPMA-HR and is the current elected Western Region representative for the PSHRA Executive Council. As part of the Executive Council, she has co-chaired the Governance and By-Laws subcommittees, and Region Advisory Committee Taskforce.
Leadership and service is her passion and raising 14-year-old Sydney Olivia is her joy!
Jane E. Cheeks
Director of Human Resources
City of Houston, TX
Jane E. Cheeks is a tenured HR management professional with diversified leadership successes in both the public and corporate sectors. Jane holds a solid reputation for executing large-scale consolidation strategies and maintaining stellar oversight of a budget of over $450 million dollars.
Jane has served the City of Houston for over 24 years, specializing in the operation of core Human Resource functions. As the Director of the City’s Human Resources department, she currently manages over 300 HR professionals who ensures the City’s employees, retirees, dependents, and survivors receive vital human resources benefits and services.
Jane’s ability to maintain solidarity among her employees is showcased by her breakthrough accomplishments including leadership of a seven-department consolidation to form the City’s present-day General Services Department and the centralized Human Resources Department for the City of Houston.
She recently led HR’s digital transformation, the HROne project, which included the successful implementation of SAP SuccessFactors Employee Central and BenefitFocus’ Benefitplace platform. This project focused on replacing the existing HR Core and Benefits Administration infrastructure to an updated, integrated system that has engaged and increased the productivity and mobility of employees and modernized the HR business systems at the City of Houston. Now she is embarking on a work-life transformation with the City’s current employee engagement survey, Involve & Evolve, which will be different from any other engagement survey as the survey has a five-phase approach that will take City employees on continuous journey for years to come. Most recently, she led the city by establishing a state-of-the-art Wellness Center Facility. The Wellness Center Facility provides a holistic approach where employees will have access to healthcare coaches, dieticians, while also being able to use onsite exercise equipment and/or participate in a variety of wellness fitness activities, seminars, and more.
Jane’s keen regard for customer service and her employees, as well as her commitment to public service, are elements that drive her success. She continues to serve the city by working to reform succession planning, the standardization of HR practices, policies, and procedures, and bring innovation as common practice in HR for the City of Houston.
Dalton Rice
City Manager
City of Kerrville, TX
Dalton Rice, MSHS, CPM, became the City Manager of Kerrville in October2023, following his tenure as City Manager for Morgan’s Point Resort. With 13years of service in the U.S. Army Special Forces, Dalton brings a diversebackground that includes experience as a paramedic, firefighter, and healthcareadministrator. He holds a B.S. in Business Administration and Law, an MSHS inHealth Care Quality, and is a Certified Public Manager. Active in professionalorganizations, Dalton is a member of International City/ County ManagementAssociation (ICMA), Texas City Management Association (TCMA), and serves onboards such as the Kerrville Economic Development Corporation (KEDC), ElevateAdult Education, and Here’s to Our Heroes. Rice also participates in communityactivities through the Rotary Club.
Dalton is married to his wife, Anna, and they have three children: Rylan,aged 14, and twins Rhett and Ryker, aged 6. His leadership is grounded infamily values and community engagement, balancing the demands of public servicewith his personal passions. In his free time, Dalton enjoys flying, skydiving,scuba diving, camping, and traveling with his family.
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Contains 3 Component(s), Includes Credits Recorded On: 09/26/2024
Webinar: The Power of Mentorship
Please join us on September 26th at 1:00 pm ET for Insights from the City of McAllen, TX.
Listen to the City of McAllen’s journey in implementing their successful mentoring program and learn valuable lessons and best practices that can be applied to your own organization. Whether you’re looking to start a mentoring program or enhance an existing one, this session will provide you with inspiration and practical tools needed to make meaningful impact.
Speaker: Christina Flores, Human Resources Director, City of McAllen, TX and PSHRA® Texas Chapter President
This webinar is available to members (no additional fee required) and non-members (nominal fee required).
Christina Flores
Human Resources Director
City of McAllen, Texas
Christina Flores is a human resources senior certified professional with over 10 years of experience in the field of municipal human resources with a broad range of expertise that includes safety & risk management, worker’s compensation, employee benefits, and civil service.
Some of her proudest human resources achievements include: co-authoring the 6th edition of the Effective Supervisory Practices book for the International City Management Association, leading the launch of both a city-wide mentoring program and an award-winning leadership development program, serving as one of the key organizers of an Annual International Women’s Day Symposium, initiating a new organization-wide applicant tracking system, and implementing a newly established municipal civil service program.
Christina currently serves as president of the Public Sector Human Resources Association – Texas Chapter, the vice president of the Texas Public Employer Labor Relations Association, has served as the chairperson for the Rio Grande Valley Human Resources Consortium and is a graduate of the Texas Women’s Leadership Institute.
Christina holds a Bachelor’s Degree in Business Administration, a Bachelor’s Degree in Psychology and a Master’s Degree in Business Administration. Christina is also a proud wife and mother to three boys.
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Contains 3 Component(s), Includes Credits
Webinar: Managing Policy, Not Politics in the Workplace
With the country’s polarization seeping into the workplace, HR faces enormous challenges. While diversity of thought ignites new ideas, creates solutions to problems while increasing the success of agencies, when differences of opinions are touted as absolutes, alienation occurs, relationships are strained, and cultures become unsafe.
While it is not the role of HR or agencies to legislate what people think, they are responsible to ensure that policies are created that honor differences. To ensure a culture of respect, employees need to know how to respectfully interact with others at the inevitable times when political opinions differ, when values clash, and when relationships are at risk.
Learn how to secure employee buy-in to uphold policies. Equip people with the skills needed to respectfully speak up when behaviors and political differences cross the line of respect. Please join our speaker, Lorie Reichel-Howe, as she guides the audience on how to meet these sensitive challenges in the workplace on September 12th at 1:00 pm ET.
In this training you will:
- Implement communication practices that increase safety while building partnership
- De-escalate conflict and create safety at times when opinions differ
- Build more positive and productive working relationships
- Decrease workplace tension and office drama
- Create a workplace culture in which teams love to work
Speaker: Lorie Reichel-Howe, Conversations in the Workplace
Lorie Reichel- Howe
Founder, Conversations in the Workplace
Conversations in the Workplace
Lorie Reichel-Howe is founder of Conversations in the Workplace. She equips managers, teams, and business professionals to have “Safe Conversations” – transformative dialogue that uncovers hidden workplace issues. Whether addressing challenging team dynamics, mismanaged expectations, cultural insensitivity, or good old-fashioned bad behavior, “Safe Conversations” foster greater innovation, inclusion, and collaboration within organizations.
With over 20 years of experience in leadership development and relationship management, Lorie is passionate about equipping leaders with the skills to create and maintain a culture of respect and accountability.
Lorie is a professional mediator and leadership communication coach. She has supported organizations such as Pinterest, SYGMA, SHRM, PIHRA, HR.com, Women in Technology International, Los Angeles Women’s Leadership Conference, Girl Scouts of Greater Los Angeles, Santa Clara Superior Court, San Jose State University, Santa Clara County Office of Education and many more.
Learn more about Lorie’s impact at www.ConversationsInTheWorkplace.com
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Contains 3 Component(s), Includes Credits Recorded On: 08/29/2024
Webinar: Compensation Challenges
Please join us on August 29, 2024, at 1:00 pm ET for a discussion on compensation challenges. Learn how your peers are leveraging their compensation packages to remain competitive and attract and retain qualified public sector employees. Learn what has helped their agencies overcome some of their compensation challenges. They will also present their compensation case studies, discuss their similarities, and challenges. Don’t miss your opportunity to gain knowledge from your peer’s experiences and ask them questions.
Case Study – State of Oklahoma: This case study will discuss the recent internal and external review of State of Oklahoma employee salaries and job codes by the State of Oklahoma Human Capital Management division with third party market value salary benchmarking comparisons conducted by Ernst & Young Accounting. It will briefly touch on the ongoing multi-year project of job catalog revision, job coding, and discuss progress updates to the project along with challenges the state faces in its efforts to attract and retain qualified public sector employees.
Case Study – Lehi City: In the past 12 months, Lehi City, Utah faced increased difficulty retaining and recruiting engineering and trade positions – HVAC, electrician, plumbing, and fleet mechanics—to the private sector. This case study will share various compensation analyses and market sources used to remain competitive and attract interested candidates to the public sector.
Speakers:
- David Kitchen, HR Director at Lehi City, Utah, and Director at Compensation Survey System
- David Morgan, Director of Human Resources & Open Records, Office of the State Treasurer, Oklahoma City, OK
This webinar is available to members (no additional fee required) and non-members (nominal fee required).
David Kitchen
HR Director
Lehi City, Utah
David Kitchen is the HR Director at Lehi City, Utah. He loves to CONNECT and EMPOWER employees and managers of the public sector. He has 15 years of HR experience working at the local government and state. HR is his career and passion. When he is not thinking about HR, he loves to spend his free time with his wife and three boys working on projects around the home, having family movie nights, doing puzzles, and learning from others.
David N. Morgan
Director of Human Resources & Open Records
Office of the State Treasurer, Oklahoma City, OK
David is a native of the town of Sulphur located in south central Oklahoma and a current resident of Edmond, Oklahoma. He is a 20-year veteran of the U.S. Navy, where he served as a Senior Chief Petty Officer until his retirement from naval service.
His professional human resource, leadership, and operational experience includes serving in the roles of Lead Instructor, Curriculum Director, & Field Safety Chief at the Center for Naval Engineering Fire School in San Diego, California, as Engineering Departmental Lead & Training Director in Pearl Harbor, Hawaii; Human Resources & Fleet Introduction Program Manager, San Diego California, and as a volunteer Veterans Service Representative in Monterey, California before returning to Oklahoma where he now currently serves as the Director of Human Resources & Open Records for the Office of the Oklahoma State Treasurer.
He has received a Bachelor of Science in Homeland Security & Emergency Preparedness, Bachelor of Science in Business Administration, and Master of Science in Human Resource Management from Thomas Edison State University. He is both an Oklahoma Supreme Court and nationally certified Civil Mediator, as well as a certified Master Training Specialist, and IPMA-HR Senior Certified Professional. David was a recipient of the 2014 Presidential Volunteer Service Medal (Gold Award) and currently serves PSHRA at the national level as a member of the Conference Awards Committee and Certification Advisory Board. He is also a member of the Oklahoma Chapter of PSHRA.
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Contains 3 Component(s), Includes Credits
Webinar: Remote Work Works
Remote Work Works has been rescheduled for August 22nd at 1:00 pm ET. If you had signed up for the initial date, your registration has been transferred to the new date.
The success of a primarily remote model is dependent on a collective commitment to a new culture, norms and expectations. For the Colorado Governor's Office of Information Technology (OIT), remote work that started during the pandemic has become the way of working with real results-- improved employee experience and retention, reduced employer and employee costs, and the ability to attract talent from across the eight-largest state by land area, not just the capital city of Denver. Please join our speaker, Bob Nogueira, Chief People Officer for the Colorado Governor's Office of Information Technology (OIT), for a discussion of how OIT created a culture of camaraderie and trust, with virtual operations rather than a physical workplace, at its core on August 22 at 1:00 pm EDT.
Bob will present OIT's remote work journey of:
- Culture change
- Facilities planning
- Supporting systems and tools
- Ways of working
Learn how building a true remote work experience can be transformational for your organization.
Speaker: Bob Nogueira, Chief People Officer for the Colorado Governor's Office of Information Technology (OIT)
Bob Nogueira
Chief People Officer
Colorado Governor's Office of Information Technology (OIT)
Bob Nogueira joined OIT in July 2019 as Chief People Officer, bringing over 30 years of experience leading organizations in internet start-ups, nonprofits, and international corporations. Bob’s leadership encompasses call centers, human resources, employee communications, leadership development, and nonprofit boards of directors. Bob is an adjunct faculty member in the Communication Management and Organizational Leadership graduate programs at the University of Denver.
Bob’s past senior leadership positions include roles with Comcast, Kaiser Permanente, Qwest Communications, and Merrill Lynch. He founded Nogueira Consulting & Coaching LLC in 2018 and has become a sought-after executive coach, public speaker, and consultant. Bob was a gubernatorial appointee to the Colorado Workforce Development Council for three years. As a community influencer, Bob chaired the board of directors for Colorado Health Network and was a board member for Spark the Change Colorado. As co-chair of the Career Services Board, Bob was one of five mayoral appointees to oversee the City and County of Denver’s Office of Human Resources. He holds accreditation in human resources, executive coaching, change management, and several individual development and team effectiveness tools and methodologies. With a passion for inspiring others to confidently engage and discover "what’s next", Bob’s infectious energy and curiosity amplifies the development and work of individuals and teams.
Bob earned his undergraduate degree in Communications from Kean University of New Jersey and his graduate degree in Communication Management & Organizational Leadership from the University of Denver. Born and raised in New York City, Bob has called Colorado home since 1992. He and his partner, Russ, live in Denver with their rescue dog, Cooper. Bob enjoys collecting memorable experiences through volunteering, travel, theater, music, learning, and teaching. As a (perhaps) too loyal Colorado Rockies fan, Bob considers Coors Field an aspirational second home.
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Contains 12 Component(s), Includes Credits
This course is open from November 26 2024 - January 3, 2025
Syllabus: Public Sector HR Executive Leadership Certificate Program
Start Date: November 26, 2024
End Date: January 3, 2025
Instructor: Braxton T. Casey, MPA, IPMA-CP, IPMA-SCP
PSHRA Contact: Debbie Tankersely-Snook, tankersely@pshra.org
Welcome:
Welcome to PSHRA's Public Sector HR Executive Leadership Certificate Program. This course will enhance your HR public sector leadership skills and help you develop targeted initiatives to improve your agency.
Course Outcomes
This course is designed to help you build your HR competencies and help you strategically position HR as a transformative business partner and leader in the organization.
To achieve this, the course focuses on 3 related areas:
- Your skill set in the 4 HR Lenses: business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility. As part of this course, you will build a personal development plan for these competencies.
- Your skill set in the HR Areas of Focus: leadership, culture, talent, technology, and communication. You will build a personal development plan for these competencies as well.
- Finally, you'll learn strategies for building, presenting, and gaining buy-in for the initiatives you develop to improve how HR is positioned within your agency.
You will finish this course with:
- a personal professional development plan,
- actions you will take to improve how HR is positioned within your agency.
Certificate:
You will earn a Certificate of Executive Leadership from PSHRA with your successful completion of both the online lessons and cohort session.
You may have attended an Executive Leadership in-person course. Welcome! This learning experience will complement and enhance the material from that program and provide additional support as you build your leadership expertise.
Course Design:
This course includes six lessons that you'll take online and three cohort sessions where you'll meet with peers also taking this course. The online lessons will give you an opportunity to assess your development opportunities; teach important concepts, principles, and practices; and will help you begin planning improvement initiatives. Explore the course interactive elements and links to outside references to get the most out of the course. The cohort discussions will give you an opportunity to share ideas and learn from your peers. In the cohort discussions you will further develop and refine the improvement plans you draft in the online sessions.
Time Commitment:
The more dedicated time and effort you put into this course the more you will get out of it.
To read the material, complete the activities, and prepare for the cohort discussions, consider scheduling 60 - 90 minutes for each lesson. Try to take the lesson at least several days before the cohort discussion - to give yourself time to reflect on what you have learned and the plans you have developed.
Online Cohort Schedule (Subject to Change):
Cohort # 1 – 12/2/2024 - 2:00 PM - 3:30 PM ET
Cohort # 2 – 12/18/2024 - 2:00 PM - 3:30 PM ET
Cohort #3 -- 12/30/2024 - 2:00 PM - 3:30 PM ET
Week 1:
Online Lesson (self-paced)
Lesson 1: Introduction
Course Introduction.
Week 2:
Online Lesson (self-paced)
Lesson 2: Assess Your Skills Through the Critical Lenses
Learn more about business acumen; innovation; strategic orientation; and diversity, equity, inclusion, and accessibility.
Cohort Session (virtual)
Session 1: Introduction and Assess Your Skill Set
Reviewing and discussing the content from the first two lessons.
Week 3:
Online Lesson (self-paced)
Lesson 3: Assess Your Skills Through the Areas of Focus
Learn more about leadership, culture, talent, technology, and communication.
Week 4:
Online Lesson (self-paced)
Lesson 4: Your Role as a Trusted Advisor
Learn about executive presence, leading with empathy, and how to build trust to drive collaboration.
Cohort Session (virtual)
Session 2: Area of Focus Skills and Being a Trusted Advisor
Reviewing and discussing the content from the third and fourth lesson.
Week 5:
Online Lesson (self-paced)
Lesson 5: Creating a Personal Development Plan
Take all that you've learned in the online lessons and cohort sessions and create a personal development plan.
Week: 6
Online Lesson (self-paced)
Lesson 6: Leveraging Your Skills
Create a plan to influence agency strategy and short-term projects based upon the skills learned in this course.
Cohort Session (virtual)
Session 3: Personal Development Plan and Leveraging Your Skills
Reviewing and discussing the content from the fifth and sixth lessons.
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Executive Leadership Workbook
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Contains 3 Component(s), Includes Credits Recorded On: 07/18/2024
Webinar: How to Motivate Your Team
Please join our panelists on July 18, 2024, where they will discuss techniques on how to better engage and motivate your team! You will learn best practices on how they set goals, provide support, give feedback, encourage collaboration, offer growth opportunities (resulting in achievements) and more. Effective engagement and motivation require understanding the needs of both your team as individuals and as a group. Don’t miss this opportunity to learn from your peers.
Areas to be discussed:
- Setting clear goals
- Providing feedback
- Encouraging Collaboration
- Opportunities to Expand Skills and Achievements
- Challenges Experienced
Moderator:
Lindsey Nathan O’Connor, Human Resources Administrator, City of Milwaukee Health Department, MN
Panelist:
- Lauren Abe, Human Resources Manager, City of Asheville, NC
- Roslyn Gervin, Human Resources Manager, City of Newport News, VA
- Elizabeth Karger, Training and Organization Performance Analyst I, City of Henderson, NV
This webinar is open to PSHRA national members only.
Lauren Abe
HR Manager
City of Asheville
Lauren Abe is an accomplished HR leader with a passion for enhancing people performance through coaching and development. Currently serving as the HR Manager of People Culture & Development for the City of Asheville, Lauren has over a decade of experience from key roles at Mission Health and Lowe’s. She excels in people strategy, employee engagement, and workplace culture. Lauren is also pursuing a Ph.D. in Business Administration, specializing in organizational behavior and leadership, further enhancing her expertise in the field.
Roslyn L. Gervin
Human Resources Manager
City of Newport News
Roslyn Gervin currently works as the Manager of People Culture and Experience with the City of Newport News Human Resources Department. An advocate for continual personal and professional development Roslyn has facilitated countless trainings and workshops on a variety of topics to include, leadership, teambuilding, effective communication, developing your personal brand and more! Roslyn has been with the City of Newport News for close to 18 years, serving in roles such as Training Specialist, Safety Administrator and Human Resources Manager. Roslyn earned her Bachelors in Criminal Justice from Radford University and went on to earn her Master’s in Public Administration at Troy University. She also holds a local government management certificate from Va Tech, as well as certifications in Myers Briggs facilitation, Executive coaching and EQi. She is married with two teenage children and one really cute dog!
Elizabeth Karger
Training/Org Perf Analyst I
City of Henderson
Elizabeth Karger joins us from the City of Henderson, where she works in Training and Organizational Excellence. She has education in industrial organizational psychology and had over twenty years of experience in human capital management for which her work has won multiple industry awards. She has worked in large corporations, nonprofits, and now a governmental agency and is a certified professional of Human Resources from PSHRA as well as a certified PHR from HRCI.
Lindsey O'Connor
Human Resources Administrator
City of Milwaukee Health Department
With over 22 years of extensive experience in human resources spanning various industries, Lindsey Nathan O'Connor brings a wealth of expertise to her role as the Human Resources Administrator for the Milwaukee Health Department. Beyond her professional accomplishments, Lindsey is deeply committed to fostering an environment of psychological safety and trust by prioritizing the well-being of the individuals she serves. Additionally, she is actively engaged in the ongoing work of becoming anti-racist and is driving impactful changes to the policies and practices within the health department.