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Contains 8 Component(s), Includes Credits Includes Multiple Live Events. The next is on 06/30/2026 at 3:00 PM (EDT)
This class will start on June 30, 2026 and end on July 14, 2026
Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- Detailed Course Syllabus
- Ethics and Policy Participant Handbook
- Ethical Decision-Making
- Framework-Cheat Sheet
Course Design:
The course will be delivered over three-weeks with three one-hour sessions per week. You will receive details about the dates, times, and the URL for your course meetings
Time Commitment:
Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans.
Course Meeting Session Schedule (subject to change):
- Start Date: 6/30/2026
- Completion Date: 7/14/2026
- Meeting 1: 6/30/2026 - 3:00 - 4:00 pm ET
- Meeting 2: 7/7/2026 - 3:00 - 4:00 pm ET
- Meeting 3: 7/14/2026 - 3:00 - 4:00 pm ET
Course Content:
Module 1 — Foundations of Ethics in Public Sector HR
Topics Covered
- Why ethics matter in government HR
- Major ethical theories and practical applications
- Public-service values and professional responsibility
- HR as steward, strategist, and guardian of trust
Module 2 — Professional Standards & Codes of Conduct
Topics Covered
- Purpose and structure of HR codes of ethics
- Core principles: fairness, impartiality, confidentiality, transparency
- Ethical leadership behaviors and modeling expectations
- Documentation and rationale in ethical decision-making
Module 3 — Ethical Risks & Integrity Challenges in HR
Topics Covered
- Risks in hiring, promotion, and classification decisions
- Favoritism, undue influence, and political pressure
- Conflicts of interest and divided loyalties
- Misuse of authority and breaches of trust
- Systems weaknesses that enable misconduct
- Subtle or “quiet” forms of unethical behavior
Module 4 — Building Ethical Culture & Governance Structures
Topics Covered
- HR’s role in shaping organizational culture
- Governance mechanisms and internal controls
- Transparency practices and reporting pathways
- Whistleblowing, psychological safety, and anti-retaliation norms
- Leadership impact on ethical climates
Module 5 — Ethical Decision-Making Frameworks (Applied Practice)
Topics Covered
- Structured reasoning processes
- Assessing stakeholders, principles, and consequences
- Applying policies and values to real situations
- Navigating ambiguity and competing obligations
- Hands-on scenario walkthroughs
- Developing confidence in ethical judgment
Module 6 — Policy, Accountability & Public Trust
Topics Covered
- Designing clear, enforceable HR policy
- Aligning policy with ethical expectations
- Accountability structures and compliance practices
- Managing gray areas and policy gaps
- The relationship between ethical HR and public confidence
Certificate of Attendance: You will earn a Certificate of Completion upon completion of the course.
Making public sector work better®.
Patrick Henley, DBA, SPHR, SHRM-SCP
Dr. Patrick Henley is the Director of Human Resources & Risk Management at Cobb County-Marietta Water Authority, where he has led transformative efforts in leadership development, risk strategy, and organizational planning. With over 22 years of HR leadership experience, Patrick is known for blending strategic insight with a people-first approach. He holds a Doctorate in Business Administration, an MBA, and a BS in Psychology, and is certified as both an SPHR and SHRM-SCP. Patrick is also an award-winning HR professional, recognized for excellence in Learning & Development, Total Rewards, and Diversity & Inclusion. A passionate educator, he teaches HR and Business courses at the college level and frequently speaks at industry conferences. His work focuses on aligning people strategy with business outcomes through continuous improvement and leadership excellence.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/21/2026 at 1:00 PM (EDT)
Supporting Employee Mental Health & Well-Being and Disability Accommodations in the Public Sector
Building a Neuroinclusive, People-First Culture
Join us on Thursday, May 21st, at 1 PM ET as our speaker provides you with actionable insights for supporting employees holistically while strengthening organizational compliance, performance, and culture.
Public sector agencies face unique pressures—high-demand service environments, increased public scrutiny, limited resources, and evolving workforce expectations. These pressures make it essential for HR leaders to adopt a proactive, compassionate, and legally sound approach to employee mental health, disability accommodations, and inclusion.
Learning Objectives:
- Understand the critical link between mental health, well-being, and workforce performance—with specific relevance to public sector environments.
- Navigate disability accommodations (including ADA/ADAAA) with confidence and empathy, ensuring compliance while supporting employee success.
- Recognize and support neurodiverse employees, acknowledging the growing range of cognitive differences across the public workforce.
- Build a people-first culture that prioritizes psychological safety, belonging, trust, and equitable access.
- Implement practical HR and leadership strategies that strengthen recruitment, retention, morale, and organizational resilience.
Speaker: Leslie Tolliver, HR Manager, City of Clayton, MO
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Leslie Tolliver, JD, SHRM-CP
HR Manager
City of Clayton, MO
HR Whisperer: HR Director by day and I moonlight as an HR consultant by night, unravelling the mysteries of the corporate world one employee issue at a time. If you have workplace drama, I'll sift through it like a detective solving a juicy mystery novel.
Attorney: I proudly wear the title of attorney, battling it out in courtrooms and boardrooms. But I've seen the light! I've transitioned to a new, exciting phase in my life. Now, I help others navigate the legal landscape, steering them clear of the pitfalls and landmines I once braved. Consider me your legal guide through the treacherous terrain, having survived the trenches and emerged wiser and, dare I say, with a slightly more humorous outlook on life. Mom of Four: But wait, there's more! In my superhero cape (or, more accurately, my "Mom jeans"), I wrangle not one, not two, but four mini-humans who insist on calling me "Mom." They've taught me more about negotiation and diplomacy than any law school ever could. Globetrotting Foodie: When I'm not arguing cases or parenting, I'm jet-setting around the globe in search of the world's most delectable delicacies. My passport might as well be a food journal with stamps, and my heart belongs to every street food vendor, Michelin-starred restaurant, and hole-in-the-wall eatery. Proudly Neurodivergent: Beneath it all, I'm a neurodivergent warrior. My brain works in wonderfully unique ways, and I embrace it with open arms. Think of me as the Picasso of thinking, with a canvas of brilliant ideas that might zigzag, swirl, or loop-de-loop - but always with a dash of brilliance. So basically, in my multifaceted world, I'm a legal luminary turned legal guide, an HR sorcerer, a mom to a formidable quartet, a global epicurean explorer, a neurodivergent pioneer, and a recovering attorney with tales to tell and wisdom to share!
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/14/2026 at 1:00 PM (EDT)
Future Forward Series: Redesigning Work: Workforce Agility, Flexibility, and the Next Generation of Public Service
Please join us on Thursday, May 14th at 1 PM ET for an engaging dialogue on workforce redesign for the next generation of public service. This webinar will be the second in PSHRA’s exciting new three-part series called Future Forward Webinar Series 2026.
We have assembled a panel of rising and seasoned public sector HR professionals to discuss how HR can drive the move to more agile, people-focused workforce models.
We have assembled a panel of rising and seasoned public sector HR professionals to discuss how HR can drive the move to more agile, people-focused workforce models. It is the expectation of all workers, especially early and middle career professionals, that are redefining how public sector agencies approach work, performance, and leadership. This is your chance to get ready for this generational shift.
Future Forward Webinar Series 2026—in celebration of PSHRA's 120 years of connecting p
Future Forward Webinar Series 2026—in celebration of PSHRA's 120 years of connecting public sector HR professionals with the insights, education and expertise needed for success. This three-part series will focus on AI, redesigning work, and trust.
Moderator: Dr. Milton Perkins, Ph.D., SHRM-SCP, SPHR, CF-APMP, CPC, Human Capital Solutions Architect, Public Speaker, Edutainer
Panelists:
- Shelvia Ashford, PSHRA-SCP, Senior Employee Relations Consultant, Wake County, NC
- Bob Nogueira, SPHR, SHRM-SCP, Chief People Officer, Colorado Governor's Office of Information Technology
- Hiba Khouri, HR Generalist, City of Allentown Human Resources, PA
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Milton J. Perkins, PhD,, SHRM-SCP, SPHR, CF-APMP, CPC
HR Chief Solutions Architect, Educator, Public Speaker
Dr. P has an extensive track record providing insight and overseeing activities related to assessing environments, design, developing, implementing and measuring human capital solutions (talent acquisition, total rewards, performance management, employee engagement/retention, learning & development) aligned with organizational goals and objectives. Most recently he performed these duties as the SVP, ActOne Government Solutions, where he led all efforts for innovative human capital solutions and staffing solutions for
for FED/SLED capture and fulfillment, private-sector, public school, and non-profit clients, worldwide. He is a AI in HR, Workplace Culture, Workforce Planning, HR Strategy, and People Analytics content SME for organizations such as the Society for HR Management (SHRM) and the Public Sector HR Association (PSHRA).
With nearly four decades in the human capital profession, Dr. P has a tremendous wealth of advisory, practical, research, teaching, and consulting experience developing innovative organizational outcomes through people. He has been a CHRO, VP HR, CDO, and Global Talent Management Leader, Talent Acquisition Leader, and is a senior faculty member for SHRM and PSHRA. He has lectured and spoken on various human capital topics (the business of humans, AI in HR, people analytics, HR essentials, HRBP, inclusive workplace culture, HR strategy, bias in the workplace, credible communication for HR, and employee engagement, to name a few), worldwide, at conferences, corporate events, and on podcasts, virtually and in person.
He has a Ph.D. in Management, an MS in Human Resources Management, and a BS in Management & Computer Information Systems. He is certified in the following areas: IAML Employment Law, SHRM-SCP, HRCI-SPHR, CF-APMP, and NAPS-CPC, and he has
SHRM specialty credentials in DEIA, Human Capital Management Qualified Advising, Leading Workplace Investigations, AI, and People Analytics. Kindle Direct Publishing released his upcoming book, ‘Scratching the DARNSCARSS of Diversity’ in April 2024. He is a member of the Kings and Queens of DEI™, and a frequent co-host of various podcast such as, The AppleOne Show.
Shelvia Ashford
Senior Employee Relations Consultant
Wake County, NC
Shelvia Ashford is the Senior Employee Relations Consultant at Wake County. With 20 years of experience in Human Resources, primarily within state and local government. Shelvia is a dedicated HR leader, trainer, and consultant. She also serves as a trainer with the National Public Sector Human Resources Association (PSHRA), contributing her expertise to the development of HR professionals nationwide. In addition, she serves on the Board of Directors for the NCPSHRA (North Carolina Public Sector Human Resources Association).
Shelvia holds a master’s degree in human resource management from Western Carolina University (2024) and a bachelor’s in business administration and organizational development from Mount Olive College (2013). She is highly credentialed and has earned several industry-recognized certifications, including:
Certifications & Credentials
- PSHRA-SCP (Senior Certified Professional) – Public Sector Human Resources Association
- PSHRA Public Sector Executive Leadership Instructor
- Certified Executive Leadership
- NC Notary
She is the owner of the recently started business, “Led to Lead LLC, a professional development company founded in 2023. Led to Lead provides the necessary tools and resources for employees or individuals so that they may be effective & successful in their roles.
Beyond her professional endeavors, Shelvia enjoys traveling, relaxing at the beach, building relationships, and spending quality time with family
Bob Nogueira, SPHR, SHRM-SCP
Chief People Officer
Colorado Governor's Office of Information Technology
Bob Nogueira joined OIT in July 2019 as Chief People Officer, bringing over 30 years of experience leading organizations in internet start-ups, nonprofits, and international corporations. Bob’s leadership encompasses call centers, human resources, employee communications, leadership development, and nonprofit boards of directors. Bob is an adjunct faculty member in the Communication Management and Organizational Leadership graduate programs at the University of Denver.
Bob’s past senior leadership positions include roles with Comcast, Kaiser Permanente, Qwest Communications, and Merrill Lynch. He founded Nogueira Consulting & Coaching LLC in 2018 and has become a sought-after executive coach, public speaker, and consultant. Bob was a gubernatorial appointee to the Colorado Workforce Development Council for three years. As a community influencer, Bob chaired the board of directors for Colorado Health Network and was a board member for Spark the Change Colorado. As co-chair of the Career Services Board, Bob was one of five mayoral appointees to oversee the City and County of Denver’s Office of Human Resources. He holds accreditation in human resources, executive coaching, change management, and several individual development and team effectiveness tools and methodologies. With a passion for inspiring others to confidently engage and discover "what’s next", Bob’s infectious energy and curiosity amplifies the development and work of individuals and teams.
Bob earned his undergraduate degree in Communications from Kean University of New Jersey and his graduate degree in Communication Management & Organizational Leadership from the University of Denver. Born and raised in New York City, Bob has called Colorado home since 1992. He and his partner, Russ, live in Denver with their rescue dog, Cooper. Bob enjoys collecting memorable experiences through volunteering, travel, theater, music, learning, and teaching. As a (perhaps) too loyal Colorado Rockies fan, Bob considers Coors Field an aspirational second home.
Hiba Khouri
HR Generalist
City of Allentown Human Resources, PA
Hiba Khouri is an HR Generalist with the City of Allentown, Pennsylvania. At the City she supports Fire, Police, EMS, and Civil Service. Her work spans civil service compliance, labor relations, employee relations, workforce planning, and policy development, with a strong focus on transparency, accountability, and operational effectiveness.
Hiba was part of the team that successfully negotiated the City’s Fire collective bargaining agreement a full year in advance which gained her hands-on experience in balancing workforce flexibility, organizational needs, and long-term sustainability. She has also completed the Bloomberg Harvard City Leadership Initiative, which further shaped her interest in leadership, organizational design, and the future of public service. As an HR professional, Hiba brings a confident, forward-thinking perspective to redesigning work in the public sector. She is deeply interested in how public agencies can adapt to the expectations of the next generation while maintaining trust, structure, and public accountability. She is committed to continuous growth and meaningful impact in public service.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/07/2026 at 1:00 PM (EDT)
Time to Bond: A Case Study on Rolling Out Paid Parental Leave in Bluffton
Join us on Thursday, May 7th, at 1 PM ET as our speaker shares a comprehensive case study on the design, approval, and implementation of their paid parental leave benefit.
You will go behind the scenes of a year-long process that involved extensive research into state legislation, private industry benchmarks, and internal employee feedback.
In July 2024, the Town of Bluffton, South Carolina achieved a major milestone in its HR strategic plan by approving paid parental leave for its full-time workforce. Driven by a mission to "take care of each other," this initiative was designed to bolster recruitment and retention in an increasingly competitive talent market.
Don’t miss your chance to learn how the Town of Bluffton's mission helped to bolster recruitment and retention through the implementation of an essential benefit.
Speaker: Anni Evans, Director of Human Resources for the Town of Bluffton, SC
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Anni Evans, SPHRA
Director of Human Resources
Town of Bluffton
As the Director of Human Resources for the Town of Bluffton, Anni Evans offers 15 years of extensive experience within local government HR. Anni is deeply passionate about the strategic impact of HR technology, cultivating robust leadership development initiatives, and elevating the overall HR brand. Throughout her tenure, she has driven significant advancements, including the successful upgrade of applicant tracking and onboarding software, the creation of a formal internship program, and the implementation of impactful programs such as paid parental leave and a home-buying assistance program. Outside of her professional life, Anni cherishes time with her amazing husband, two fabulous grown step-sons, and her two adopted dogs. She's also a fervent advocate for continuous learning, believing that self-discovery is key to effectively supporting and developing others.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/30/2026 at 1:00 PM (EDT)
Coaching vs Mentoring - Developing Others with the Right Approach
Join us on Thursday, April 30, at 1 PM ET to explore the difference between coaching and mentoring and how leaders can use both approaches to develop their teams effectively. Participants will learn where these two leadership tools overlap, how they differ, and when each is most appropriate.
Coaching focuses on helping others think through challenges and improve performance through powerful questions, while mentoring draws on experience to guide long-term growth and development.
You’ll will leave with practical tips you can immediately apply to strengthen conversations, build capability in others, and create a culture of continuous learning. By the end, participants will better understand how to flex between coaching and mentoring to bring out the best in the people they lead.
Speaker: Kristen Reeder, Coach, Legacy Leadership Coaching
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Kristen Reeder
Coach
Legacy Leadership Coaching
Kristen Reeder is the founder of Legacy Leadership Coaching, a leadership development and HR consulting company. Previously she served as the Human Resources Director for the City of Auburn. Kristen earned her undergraduate degree in Human Resource Management and her graduate degree in Management, Strategy and Leadership. Kristen has worked in the Human Resources field for over 25 years with fourteen of those being in various industries in the private sector and the eleven in the public sector. Kristen currently serves as the Executive Director for Leadership Lee County and serves as Past Chair for the Public Sector Human Resources Association- Alabama Chapter. She also holds the following professional certifications: IPMA-SCP, SHRM-CP, AAPPA-CS and PHR and she is a certified Maxwell Team Member as well as a certified DISC trainer. Kristen has spoken at several state and local conferences on a variety of topics including leadership, communication, teamwork, and engagement. Kristen has also been able to equip and empower leaders through team development workshops and executive coaching. She loves being a part of the Lee County community and raising her three children there alongside her husband, Casey.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 04/28/2026 at 2:00 PM (EDT)
This course will begin and end on 4/28/2026
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Contains 7 Component(s), Includes Credits Includes Multiple Live Events. The next is on 04/22/2026 at 12:00 PM (EDT)
This class will start on April 22, 2026 and end on May 6, 2026
Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Target Audience:
- Mid-level HR professionals in the public sector
- Compensation and classification specialists
- HR leaders seeking to modernize rewards strategies
- Agency managers responsible for performance management
- An Intermediate Level Course
Course Design:
- Three Live Virtual Sessions over three weeks
- Pre-Session Readings & Assignments
- Instructor-Led Discussions
- Peer Sharing and Case-Based Application
Time Commitment:
Plan for 1 hours for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Meeting Schedule (subject to change):
- Start Date: 4/22/2026
- Completion Date: 5/6/2026
- Course Meeting 1: 4/22/2026 - 12:00 - 1:00 PM ET
- Course Meeting 2: 4/29/2026 - 12:00 - 1:00 PM ET
- Course Meeting 3: 5/6/2026 - 12:00 - 1:00 PM ET
Course Content:
Before Session 1 -- Attendees to submit (rewardsystems@sbcglobal.net) their most critical issues related to compensation management and complete readings for Session 1.
SESSION 1 — Instructor will review attendee submissions of issues - Topic: Evaluating the agency's context and formulating its value proposition: Compensation Philosophy and Compensation Strategy
Before Session 2 -- Attendees to draft and submit (rewardsystems@sbcglobal.net) their compensation philosophy and complete readings for Session 2
SESSION 2 — Instructor will review submitted compensation philosophies - Topic: Compensation planning and Compensation program design
Before Session 3 -- Attendees submit (rewardsystems@sbcglobal.net) questions and more information on Module 2 material. Plus related insights or questions Readings for Sessions 3
SESSION 3 — Instructor will review submitted - Topic: Administrating compensation programs: Evaluating compensation programs.
Recommended Readings: The readings provide a more in-depth discussion of the topics
- Session 1 - Rewarding Performance in Public Sector Organizations and Compensation Philosophy
- Session 2 - Effectively Managing Pay Budgets, Pay Structure and Pay Rates and Public Eye Article: Pay Equity
- Sessions 3 - Recognition as Rewards, Base Pay Management, and Evaluating Rewards Management Systems
Certificate of Attendance: You will earn a Certificate of Completion upon completion of the course.
Making public sector work better®.
Dr. Robert Greene
Consulting Principal
Pontifex Consulting
Bob is a Consulting Principal with Pontifex Consulting and faculty for DePaul U. in their MSHR and MBA programs. He has four decades of experience, has published four books and authored over 300 articles. He was a principal designer for the SPHR and PHR certifications for SHRM and the CCP and GRP certifications for World at Work. He was the first recipient of the Keystone Award for attaining the highest level of excellence. He holds the CCP, CBP, GRP, SHRM-SCP, SPHR and GPHR certifications.
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Contains 3 Component(s), Includes Credits Recorded On: 04/16/2026
Building Sustainable Leadership Pipelines in Public Sector HR
Join us on Thursday, April 16th, at 1 PM ET for an engaging webinar where our panel of human resources leaders will guide you on building structured leadership pathways. You will learn how to support workforce planning and ensure your agency is ready for future leadership challenges.
Topics Include:
- Identifying high-potential employees
- Emerging leader development
- Addressing workforce gaps due to attrition
You'll leave with practical strategies you can use right away.
Moderator: Devin Myrick, Director of Government & Community Relations, DSCM, Code Studies, Department of Building and Safety, Los Angeles, CA
Panelists:
- Courtney Cangemi, MSHM, PSHRA-SCP, PHR, SHRM-CP, Director of Human Resources, Department of Human Resources, Gallatin, TN
- June Reid, Ph.D., Assistant Director of Margate, FL
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Devin Myrick, PSHRA-SCP
Director of Government & Community Relations, DSCM, Code Studies
Department of Building and Safety, Los Angeles, CA
I began my career with the City of Los Angeles in 2002 as a Public Works Assistant Inspector. Over the years, I advanced through the ranks to Building, Senior, Principal, and Chief Inspector before being promoted to Assistant Deputy Superintendent of Building. Since becoming a manager in 2018, I have worked closely with personnel and HR-related leadership on workforce and organizational matters. I have been a PSHRA Senior Certified Professional (SCP) since 2020. Prior to that, I attended BYU and CSUN where I studied journalism.
Courtney Cangemi, MSHRM, PHR, SHRM-CP, PSHRA-SCP
Director of Human Resources
City of Gallatin, TN
Originally hailing from Eastern PA and currently residing outside of Nashville, TN, Courtney has spent much of the last decade in public sector HR management in 2 different states. Her passion is the intersection of people and technology, focusing on process improvement, servant leadership, and “working smarter.” Her current role as the HR Director for the City of Gallatin allows her to serve the employees and managers that serve the citizens of “Gracious, Growing Gallatin,” with the emphasis on service which is part of her personal mission. Another focus of her personal mission is to shed light on the value of neurodiversity and neurodiverse individuals in the workplace.
June Reid, Ph.D.
Assistant Director
City of Margate, FL
June has been a Human Resources Professional for over 20 years. She has worked in various government entities and is currently the Assistant Director of Human Resources for the City of Margate. June earned a Ph.D. in Management and is a part-time faculty member with the University of the West Indies and Colorado State University Global campuses.
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Contains 20 Component(s), Includes Credits
This class will start on April 29, 2026 and end on July 28, 2026
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions.
Time Commitment:
Plan for 2 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 4/29/2026
- Completion Date: 7/10/2026
- Cohort Session 1: 5/6/2026 - 1:00 - 2:30 pm ET
- Cohort Session 2: 5/19/2026 - 1:00 - 2:30 pm ET
- Cohort Session 3: 6/2/2026 - 1:00 - 2:30 pm ET
- Cohort Session 4: 6/16/2026 - 1:00 - 2:30 pm ET
- Cohort Session 5: 6/23/2026 - 1:00 - 2:30 pm ET
- Cohort Session 6: 6/30/2026 - 1:00 - 2:30 pm ET
Course Content:
Week 1 - Introduction
Cohort Session 1: Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 2: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 3: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 4: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 5: Equal Employment Opportunity & Diversity, Organization
Week 10 - Lesson 9: Course Summary
Cohort Session 6: Course Summary and Wrap-up
Certificate of Attendance earned upon course completion.
Making public sector work better®.
Dr. Bernadette Costello
Managing Partner
BCC Consulting
Bernadette Costello is the Managing Partner for BCC Consulting. The foundation of her coaching and consulting practice is “You are Exactly Where You Are Supposed To Be.” Affirming where you are is the first step in any transformation. Transformation is like looking into a labyrinth: a path for discovery, understanding & clarity. One way in & one way out-there are no dead ends. That symbolism expresses Bernadette’s approach to coaching, consulting, learning and the sacred space created with clients to support their journey. Bernadette has over 25 years of talent development, coaching, consulting, and leadership experience in human resources and talent development in the public, non-profit, and higher education sectors. She is also an adjunct faculty member in the George Mason University’s School of Business and Schar School of Policy and Government. Sheis certified in several assessment tools which include Myers Briggs, DiSC, EQi,and Appreciation in the WorkplaceMBA. Bernadette received a Bachelor of Social Work from SIUE, a Masters inPublic Administration from the University of North Carolina at Chapel Hilland a doctorate in Higher Education fromGeorge Mason University. She is an PCC certified coach, an Energy LeadershipIndex Master Practitioner and holds a SHRM-SCP certification.
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Contains 3 Component(s), Includes Credits Recorded On: 03/20/2026
Future Forward Series: AI With Accountability: The Future of Ethical Technology in Public Sector HR
Please join us on Thursday, March 19th at 1 PM ET for an engaging dialogue on the future of ethical use of technology in public sector HR. This webinar will be the first in PSHRA’s exciting new three-part series called Future Forward Webinar Series 2026.
We have assembled a panel of rising and seasoned public sector HR professionals to discuss how to responsibly integrate AI while safeguarding equity and compliance. As public sector agencies embrace AI for hiring, workforce planning, and service delivery, HR leaders will face the challenge of balancing innovation with transparency, ethics, and public trust.
Future Forward Webinar Series 2026—in celebration of PSHRA's 120 years of connecting public sector HR professionals with the insights, education and expertise needed for success. This three-part series will focus on AI, redesigning work, and trust.
Moderator: Dr. Patrick Henley, Director of Human Resources and Risk Management, Cobb County-Marietta Water Authority, GA
Panelists:
- Julian Brambila, PSHRA-CP, Analyst II, Western Riverside Council of Governments, CA
- Mikala Glanton, HRIS Division Supervisor, County of Cumberland, NC
- Bob Lavigna, Former PSHRA President and Advocate for the Public Sector and Public Servants; Author and Speaker
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Dr. Patrick Henley
Director of Human Resources and Risk Management
Cobb County-Marietta Water Authority, GA
Dr. Patrick Henley serves as the Director of Human Resources and Risk Management at the Cobb County-Marietta Water Authority, one of Georgia’s largest public water utilities, where he leads award-winning initiatives in leadership development, talent strategy, and workforce planning. With over 20 years of experience in HR and risk management leadership, Patrick brings a wealth of expertise in aligning talent strategy with business goals to drive organizational success.
In addition to his executive role, Patrick is a passionate educator, teaching HR, management, and technology courses at the college level for over a decade. His engaging, research-informed approach blends academic rigor with real-world application, earning him recognition for Best Total Rewards Strategy in 2021 and being a finalist for Best Learning & Development and Talent Management Strategy (Atlanta Business Chronicle and SHRM-Atlanta), and as a winner of the Diversity & Inclusion Award from the Georgia Section of AWWA.
Patrick holds a Doctorate in Business Administration from the Florida Institute of Technology, an MBA from Troy University, and a Bachelor’s in Psychology from Kennesaw State University. He is certified at the highest levels of the profession with both SPHR and SHRM-SCP designations. Known for his humor, humility, and data-driven mindset, Patrick is deeply committed to helping organizations and HR professionals navigate change, embrace innovation, and build resilient, high-performing teams.Mikala Glanton, MAIO, SHRM-CP
HRIS Division Supervisor
Cumberland County
Mikala Glanton is a strategic human resources leader with nearly a decade of experience spanning both private and public sectors. He currently serves as the HRIS Division Supervisor for Cumberland County Government, a key stakeholder in the integration of enterprise systems, automation tools, and digital workflows—transforming service delivery and elevating the employee experience at every touchpoint with HR. Known for bridging people strategy and technology, Mikala brings a systems-thinking approach to addressing complex organizational challenges. He also holds a SHRM Specialty Credential in Artificial Intelligence + Human Ingenuity (AI+HI), positioning him at the forefront of responsible innovation in the public sector. Mikala is passionate about building agile, data-informed, and human-centered workplaces that evolve with the needs of the modern workforce.
Robert Lavigna
Former PSHRA President and Advocate for the Public Sector and Public Servants; Author and Speaker
Bob Lavigna is an award-winning leader with 40 years of experience leading public sector human resources organizations and programs. He recently retired from UKG (Ultimate Kronos Group), where he advocated for, promoted and advised on effective practices that enable government to attract and retain talent.
He previously was founding Director of the Institute for Public Sector Employee Engagement, which worked with governments across the nation to measure and improve employee engagement.
Bob is the author of Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance (Harper Collins), the only book to focus exclusively on improving engagement in the unique environment of the public sector.
He also served as Assistant Vice Chancellor and Director of HR for the University of Wisconsin, Vice President of the nonprofit Partnership for Public Service, and Director of the state of Wisconsin merit system. He began his career with the U.S. Government Accountability Office.
Bob is an elected Fellow of the National Academy of Public Administration, was selected as a “Public Official of the Year” by Governing magazine, received the PSHRA “Stockberger Award,” and is in the National Association of State Personnel Executives “Hall of Fame.” He is also a past president of PSHRA.
The first member of his family to graduate from college, Bob has a B.A. in Public Affairs from George Washington University and an M.S. in Human Resources Management from Cornell University.
Julian Brambila, PSHRA-CP
Management Analyst
Western Riverside Council of Governments, CA
Julian Brambila is a Management Analyst with the Administrative Services Department at Western Riverside Council of Governments (WRCOG), a regional agency that supports collaboration among local governments in Western Riverside County. He has been with WRCOG for over four years, where his work focuses on administrative operations, human resources, and organizational support.
Julian earned his degree in Public Policy from University of California, Riverside and recently obtained his PSHRA-CP certification. In 2025, he was named a Rising Star in HR by PSHRA Southern California. Outside of work, he enjoys traveling and attending concerts.