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Contains 8 Component(s), Includes Credits Includes Multiple Live Events. The next is on 06/30/2026 at 3:00 PM (EDT)
This class will start on June 30, 2026 and end on July 14, 2026
Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- Detailed Course Syllabus
- Ethics and Policy Participant Handbook
- Ethical Decision-Making
- Framework-Cheat Sheet
Course Design:
The course will be delivered over three-weeks with three one-hour sessions per week. You will receive details about the dates, times, and the URL for your course meetings
Time Commitment:
Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans.
Course Meeting Session Schedule (subject to change):
- Start Date: 6/30/2026
- Completion Date: 7/14/2026
- Meeting 1: 6/30/2026 - 3:00 - 4:00 pm ET
- Meeting 2: 7/7/2026 - 3:00 - 4:00 pm ET
- Meeting 3: 7/14/2026 - 3:00 - 4:00 pm ET
Course Content:
Module 1 — Foundations of Ethics in Public Sector HR
Topics Covered
- Why ethics matter in government HR
- Major ethical theories and practical applications
- Public-service values and professional responsibility
- HR as steward, strategist, and guardian of trust
Module 2 — Professional Standards & Codes of Conduct
Topics Covered
- Purpose and structure of HR codes of ethics
- Core principles: fairness, impartiality, confidentiality, transparency
- Ethical leadership behaviors and modeling expectations
- Documentation and rationale in ethical decision-making
Module 3 — Ethical Risks & Integrity Challenges in HR
Topics Covered
- Risks in hiring, promotion, and classification decisions
- Favoritism, undue influence, and political pressure
- Conflicts of interest and divided loyalties
- Misuse of authority and breaches of trust
- Systems weaknesses that enable misconduct
- Subtle or “quiet” forms of unethical behavior
Module 4 — Building Ethical Culture & Governance Structures
Topics Covered
- HR’s role in shaping organizational culture
- Governance mechanisms and internal controls
- Transparency practices and reporting pathways
- Whistleblowing, psychological safety, and anti-retaliation norms
- Leadership impact on ethical climates
Module 5 — Ethical Decision-Making Frameworks (Applied Practice)
Topics Covered
- Structured reasoning processes
- Assessing stakeholders, principles, and consequences
- Applying policies and values to real situations
- Navigating ambiguity and competing obligations
- Hands-on scenario walkthroughs
- Developing confidence in ethical judgment
Module 6 — Policy, Accountability & Public Trust
Topics Covered
- Designing clear, enforceable HR policy
- Aligning policy with ethical expectations
- Accountability structures and compliance practices
- Managing gray areas and policy gaps
- The relationship between ethical HR and public confidence
Certificate of Attendance: You will earn a Certificate of Completion upon completion of the course.
Making public sector work better®.
Patrick Henley, DBA, SPHR, SHRM-SCP
Dr. Patrick Henley is the Director of Human Resources & Risk Management at Cobb County-Marietta Water Authority, where he has led transformative efforts in leadership development, risk strategy, and organizational planning. With over 22 years of HR leadership experience, Patrick is known for blending strategic insight with a people-first approach. He holds a Doctorate in Business Administration, an MBA, and a BS in Psychology, and is certified as both an SPHR and SHRM-SCP. Patrick is also an award-winning HR professional, recognized for excellence in Learning & Development, Total Rewards, and Diversity & Inclusion. A passionate educator, he teaches HR and Business courses at the college level and frequently speaks at industry conferences. His work focuses on aligning people strategy with business outcomes through continuous improvement and leadership excellence.
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Contains 20 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/28/2026 at 3:30 PM (EDT)
This class will start on May 26, 2026 and end on August 7, 2026
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions.
Time Commitment:
Plan for 2 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 5/26/2026
- Completion Date: 8/7/2026
- Cohort Session 1: 5/28/2026 - 3:30 - 5:00 pm ET
- Cohort Session 2: 6/18/2026 - 3:30 - 5:00 pm ET
- Cohort Session 3: 7/8/2026 - 12:30 - 2:00 pm ET
- Cohort Session 4: 7/23/2026 - 3:30 - 5:00 pm ET
- Cohort Session 5: 7/30/2026 - 3:30 - 5:00 pm ET
- Cohort Session 6: 8/6/2026 - 3:30 - 5:00 pm ET
Course Content:
Week 1 - Introduction
Cohort Session 1: Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 2: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 3: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 4: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 5: Equal Employment Opportunity & Diversity, Organization
Week 10 - Lesson 9: Course Summary
Cohort Session 6: Course Summary and Wrap-up
Certificate of Attendance earned upon course completion.
Making public sector work better®.
Isabel Godina-Vergara, PSHRA-SCP
Human Resources Manager
City of Nampa, ID
Isabel serves as the Human Resources Manager for the City of Nampa, Idaho, where she has dedicated over 19 years of her professional life. Isabel holds a Bachelor’s degree in Public Administration and Human Resources Management, as well as the esteemed PSHRA-SCP certification.
As HR Manager, Isabel is responsible for the full spectrum of HR operations—from Recruiting and Employee Relations to Strategic Planning and Team Development. Isabel is passionate about training; she regularly facilitates programs for her internal customers, including DISC training and various communication and leadership workshops.
Dedicated to continuous learning, she is always pursuing additional educational opportunities, which she then translates into valuable knowledge for her peers. She recently started a small business and plans to launch a nonprofit to continue sharing her HR expertise with the wider community.
She has been an active, dedicated member of PSHRA since 2007.
When she manages to step away from the world of HR, Isabel loves enjoying Idaho's scenic views while camping, hiking, off-roading, and paddleboarding, exploring further out. She has also recently developed a love for snorkeling.
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Contains 13 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/26/2026 at 1:30 PM (EDT)
This class will start on May 19 and end on July 3,2026
Syllabus: Strategies for Public Sector Leadership Certificate Program
Start Date: May 19, 2026
End Date: July 3, 2026
Instructor: Priscilla Wilson
PSHRA Contact: Debbie Tankersely-Snook
Welcome:
Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more.
Course Outcomes:
This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.
To achieve this, the course focuses on the following outcomes:
- Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
- Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
- Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
- Plan professional development in accordance with your personal competencies.
You will finish this course with:
- A solid strategic foundation for success.
- A professional development plan.
Certificate of Attendance:
You will earn a Certificate of Attendance upon completion of the course.
Course Design:
The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions.
Time Commitment:
Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.
Meetings and Discussions:
- Course Cohort Meetings take place in Zoom Events – You will access them through your course "Content Tab."
- Course Discussion Board take place in Your Course’s Engage Community – You will access the Engage Community through your course "Content Tab."
Online Cohort Schedule (subject to change):
- Cohort #1 – 5/26/2026 - 1:30 - 3:00 pm ET
- Cohort #2 – 6/9/2026 - 1:30 - 3:00 pm ET
- Cohort #3 – 6/24/2026 - 1:30 - 3:00 pm ET
- Cohort #4 - 7/1/2026 - 1:30 - 3:00 pm ET
Course Schedule:
Week 1:
Online Lesson (self-paced) - Lesson 1: Introduction
Week 2:
Cohort Session (virtual) - Session 1: Introduction
Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader
Week 3:
No Cohort Session
Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner
Week 4:
Cohort Session (virtual) - Session 2: The Role of the HR Leader
- Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
- Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario
Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent
Week 5:
Cohort Session (virtual) - Session 3: The Role of an HR Business Partner
- Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
- Partners work on conducting an HR needs analysis
Online Lesson (self-paced) - Lesson 5: Summary
Week 6:
Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary
Course Workbook:
The course includes a workbook. You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:
- a PDF version - if you'd like to print it and write your answers and ideas and
- an MS Word version - if you'd prefer to work electronically.
The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.
The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.
Making public sector work better™.
Priscilla Wilson
Priscilla served in executive leadership roles in local government for almost 30 years. In her immediate past role, she served as the Chief People Officer for the International City/County Management Association (ICMA). At ICMA, Priscilla worked closely with the Executive Leadership Team and other members of the ICMA leadership to provide comprehensive support in the overall business plan and strategic direction of ICMA. Priscilla led the People, Culture and Capabilities Team by overseeing all facets of human resource administration, including creating a robust global culture that promoted continuous business growth and employee engagement.
Prior to joining ICMA, Priscilla served in leadership roles in local governments in North Carolina and Texas (i.e., Assistant City Manager, Human Resources Director, and Compensation and Benefits Director). Her experience also includes serving as a Merger and Acquisitions Advisor, Dispute Resolution Consultant, and serving on various Boards with significant experience in steering organizations through periods of economic crisis.
Priscilla is an experienced corporate trainer and facilitator, skilled in delivering impactful and engaging leadership training. She has led employee development workshops and seminars, both in local governments and non-profit organizations, leading to improved team communication and collaboration.
Priscilla earned a Master of Public Administration from the University of North Carolina at Chapel Hill and a bachelor’s degree in political science from North Carolina State University. She holds IPMA-SCP, SPHR-CP and SHRM-SCP certifications and is a credentialed mediator.
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Contains 20 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/21/2026 at 2:30 PM (EDT)
This class will start on May 12, 2026 and end on July 24, 2026
PSHRA’s Public Sector HR Essentials Certificate Course Syllabus
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
Course Material (All you need is on your dashboard)
- PSHRE Workbook (PDF and Word Versions)
- Public Sector HR Essentials Lessons Summary
- HR20/20 Report
Course Design:
The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions.
Time Commitment:
Plan for 2 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Cohort Session Schedule (subject to change):
- Start Date: 5/12/2026
- Completion Date: 7/24/2026
- Cohort Session 1: 5/21/2026 - 2:30 - 4:00 pm ET
- Cohort Session 2: 6/4/2026 - 2:30 - 4:00 pm ET
- Cohort Session 3: 6/11/2026 - 2:30 - 4:00 pm ET
- Cohort Session 4: 6/25/2026 - 2:30 - 4:00 pm ET
- Cohort Session 5: 7/8/2026 - 2:30 - 4:00 pm ET
- Cohort Session 6: 7/16/2026 - 2:30 - 4:00 pm ET
Course Content:
Week 1 - Introduction
Cohort Session 1: Introduction
Week 2 - Lesson 1: Public Sector Basics
Week 3 - Lesson 2: Recruitment
Cohort Session 2: Public Sector HR Basics & Recruitment
Week 4 - Lesson 3: Selection
Week 5 - Lesson 4: Classification and Compensation
Cohort Session 3: Selection, Classification & Compensation
Week 6 - Lesson 5: Benefits
Week 7 - Lesson 6: Labor and Employee Relations
Cohort Session 4: Benefits and Labor Management Relations
Week 8 - Lesson 7: Equal Employment Opportunity and Diversity
Week 9 - Lesson 8: Organizational Development
Cohort Session 5: Equal Employment Opportunity & Diversity, Organization
Week 10 - Lesson 9: Course Summary
Cohort Session 6: Course Summary and Wrap-up
Certificate of Attendance earned upon course completion.
Making public sector work better®.
Joe Gilkerson
Human Resources Director
City of Charlottesville, VA
Joe is currently the Human Resources Director for Charlottesville, VA, Joe has held Human Resources positions at the department head level in private sector, in local and federal government, and higher education. Prior to his civilian career, Joe was in the Marine Corps serving as an Infantry Unit Leader with a tour as a Drill Instructor /Senior Drill Instructor at Parris Island, SC.
Joe has completed a Bachelor of Science degree in Business Management, a Master of Science degree in Organizational Leadership, the Senior Executive Institute (SEI) from the University of Virginia, a Graduate Certificate Program in Local Government Management (from Virginia Tech) and has earned Senior Certified Professional (PSHRA-SCP) designation from the Public Sector Human Resources Association, the Senior Professional in Human Resources (SPHR) certification from the Society of Human Resources Management (SHRM). Joe is the past Virginia chapter president for IPMA-VA (2010-2011) and currently a member of the PSHRA South Advisory Committee.
Joe and his wife, Amy reside in Fredericksburg Virginia.
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/21/2026 at 1:00 PM (EDT)
Supporting Employee Mental Health & Well-Being and Disability Accommodations in the Public Sector
Building a Neuroinclusive, People-First Culture
Join us on Thursday, May 21st, at 1 PM ET as our speaker provides you with actionable insights for supporting employees holistically while strengthening organizational compliance, performance, and culture.
Public sector agencies face unique pressures—high-demand service environments, increased public scrutiny, limited resources, and evolving workforce expectations. These pressures make it essential for HR leaders to adopt a proactive, compassionate, and legally sound approach to employee mental health, disability accommodations, and inclusion.
Learning Objectives:
- Understand the critical link between mental health, well-being, and workforce performance—with specific relevance to public sector environments.
- Navigate disability accommodations (including ADA/ADAAA) with confidence and empathy, ensuring compliance while supporting employee success.
- Recognize and support neurodiverse employees, acknowledging the growing range of cognitive differences across the public workforce.
- Build a people-first culture that prioritizes psychological safety, belonging, trust, and equitable access.
- Implement practical HR and leadership strategies that strengthen recruitment, retention, morale, and organizational resilience.
Speaker: Leslie Tolliver, HR Manager, City of Clayton, MO
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Leslie Tolliver, JD, SHRM-CP
HR Manager
City of Clayton, MO
HR Whisperer: HR Director by day and I moonlight as an HR consultant by night, unravelling the mysteries of the corporate world one employee issue at a time. If you have workplace drama, I'll sift through it like a detective solving a juicy mystery novel.
Attorney: I proudly wear the title of attorney, battling it out in courtrooms and boardrooms. But I've seen the light! I've transitioned to a new, exciting phase in my life. Now, I help others navigate the legal landscape, steering them clear of the pitfalls and landmines I once braved. Consider me your legal guide through the treacherous terrain, having survived the trenches and emerged wiser and, dare I say, with a slightly more humorous outlook on life. Mom of Four: But wait, there's more! In my superhero cape (or, more accurately, my "Mom jeans"), I wrangle not one, not two, but four mini-humans who insist on calling me "Mom." They've taught me more about negotiation and diplomacy than any law school ever could. Globetrotting Foodie: When I'm not arguing cases or parenting, I'm jet-setting around the globe in search of the world's most delectable delicacies. My passport might as well be a food journal with stamps, and my heart belongs to every street food vendor, Michelin-starred restaurant, and hole-in-the-wall eatery. Proudly Neurodivergent: Beneath it all, I'm a neurodivergent warrior. My brain works in wonderfully unique ways, and I embrace it with open arms. Think of me as the Picasso of thinking, with a canvas of brilliant ideas that might zigzag, swirl, or loop-de-loop - but always with a dash of brilliance. So basically, in my multifaceted world, I'm a legal luminary turned legal guide, an HR sorcerer, a mom to a formidable quartet, a global epicurean explorer, a neurodivergent pioneer, and a recovering attorney with tales to tell and wisdom to share!
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Contains 6 Component(s), Includes Credits Includes Multiple Live Events. The next is on 05/20/2026 at 1:00 PM (EDT)
This class will start on May 20, 2026 and end on May 27, 2026
Course Syllabus
Learners will explore the legal frameworks, policy development, and best practices for managing remote, hybrid, and flexible work in the public sector.
Overview
As work environments continue to evolve, public sector HR professionals are at the forefront of navigating flexible work arrangements, balancing legal compliance, and fostering engagement and culture. This 2 session virtual course will provide a comprehensive overview of the legal frameworks, policy development, and best practices for managing remote, hybrid, and flexible work in the public sector.
Course Schedule
Evolving the Workplace & Legal Foundations
Policy Development & Equity Considerations
Engagement, Performance & Culture
Format:
- Virtual Instructor-Led Training (VILT)
- 1-hour and half live session per week (over two weeks)
Learning Outcomes
By the end of this course, participants will be able to:
- Define remote, hybrid, and flexible work in the public sector context
- Identify key legal considerations (FLSA, ADA, FMLA) in flexible work arrangements
- Develop equitable and effective flexible work policies
- Support managers and supervisors in policy implementation
- Foster employee engagement and sustain organizational culture in hybrid environments
Breakdown
Evolving the Workplace & Legal Foundations
- Explore how the public sector workplace has changed since 2020
- Define remote, hybrid, and flexible work arrangements
- Review legal frameworks: FLSA, ADA, FMLA
- Discuss challenges and opportunities in balancing flexibility with compliance
Policy Development & Equity Considerations
- Identify essential components of effective flexible work policies
- Learn a step-by-step process for policy development and pilot-testing
- Examine equity considerations in access and implementation
- Share best practices and practical examples from the field
Engagement, Performance & Culture
- Strategies to engage and motivate employees across flexible work settings
- Tools and approaches for managing performance remotely
- Techniques for sustaining organizational culture in distributed teams
- Discuss real-world solutions and personal strategies
Course Materials
- Weekly slide decks (provided)
- Additional resources (articles, templates) shared during sessions (if applicable)
The course will be delivered over two-weeks with 2 one hour and half weekly online meetings.
Please let us know if you run into any problems or have questions as soon as possible. We want to make sure you are to have the best possible learning experience.
All your course materials will be found on your course dashboard.
Meetings:
- Course Meetings take place in Zoom Events – You will receive your Individual Zoom Link before the course starts.
Course Design:
The course will be delivered over two sessions with 2 one hour and half sessions per week. You will receive details about the dates, times, and the URL for your course meetings
Time Commitment:
Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).
Course Meeting Session Schedule (subject to change):
- Start Date: 5/20/2025
- Completion Date: 5/27/2025
- Meeting 1: 5/20/2026 - 1:00 - 230 pm ET
- Meeting 2: 5/27/2026 - 1:00 - 230 pm ET
Certificate of Attendance: You will earn a Certificate of Completion upon completion of the course.
Cancellation Policy: Professional Development Cancelation Policy
Recertification Points: PSHRA-5 and HRCI-5
Making public sector work better®.
Shelvia Ashford
Senior Employee Relations Consultant
Wake County, NC
Shelvia Ashford is the Senior Employee Relations Consultant at Wake County. With 20 years of experience in Human Resources, primarily within state and local government. Shelvia is a dedicated HR leader, trainer, and consultant. She also serves as a trainer with the National Public Sector Human Resources Association (PSHRA), contributing her expertise to the development of HR professionals nationwide. In addition, she serves on the Board of Directors for the NCPSHRA (North Carolina Public Sector Human Resources Association).
Shelvia holds a master’s degree in human resource management from Western Carolina University (2024) and a bachelor’s in business administration and organizational development from Mount Olive College (2013). She is highly credentialed and has earned several industry-recognized certifications, including:
Certifications & Credentials
- PSHRA-SCP (Senior Certified Professional) – Public Sector Human Resources Association
- PSHRA Public Sector Executive Leadership Instructor
- Certified Executive Leadership
- NC Notary
She is the owner of the recently started business, “Led to Lead LLC, a professional development company founded in 2023. Led to Lead provides the necessary tools and resources for employees or individuals so that they may be effective & successful in their roles.
Beyond her professional endeavors, Shelvia enjoys traveling, relaxing at the beach, building relationships, and spending quality time with family
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 05/14/2026 at 1:00 PM (EDT)
Future Forward Series: Redesigning Work: Workforce Agility, Flexibility, and the Next Generation of Public Service
Please join us on Thursday, May 14th at 1 PM ET for an engaging dialogue on workforce redesign for the next generation of public service. This webinar will be the second in PSHRA’s exciting new three-part series called Future Forward Webinar Series 2026.
We have assembled a panel of rising and seasoned public sector HR professionals to discuss how HR can drive the move to more agile, people-focused workforce models. It is the expectation of all workers, especially early and middle career professionals, that are redefining how public sector agencies approach work, performance, and leadership. This is your chance to get ready for this generational shift.
Future Forward Webinar Series 2026—in celebration of PSHRA's 120 years of connecting public sector HR professionals with the insights, education and expertise needed for success. This three-part series will focus on AI, redesigning work, and trust.
Moderator: Dr. Milton Perkins, Ph.D., SHRM-SCP, SPHR, CF-APMP, CPC, Human Capital Solutions Architect, Public Speaker, Edutainer
Panelists:
- Shelvia Ashford, PSHRA-SCP, Senior Employee Relations Consultant, Wake County, NC
- Bob Nogueira, SPHR, SHRM-SCP, Chief People Officer, Colorado Governor's Office of Information Technology
- Hiba Khouri, HR Generalist, City of Allentown Human Resources, PA
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Milton J. Perkins, PhD,, SHRM-SCP, SPHR, CF-APMP, CPC
HR Chief Solutions Architect, Educator, Public Speaker
Dr. P has an extensive track record providing insight and overseeing activities related to assessing environments, design, developing, implementing and measuring human capital solutions (talent acquisition, total rewards, performance management, employee engagement/retention, learning & development) aligned with organizational goals and objectives. Most recently he performed these duties as the SVP, ActOne Government Solutions, where he led all efforts for innovative human capital solutions and staffing solutions for
for FED/SLED capture and fulfillment, private-sector, public school, and non-profit clients, worldwide. He is a AI in HR, Workplace Culture, Workforce Planning, HR Strategy, and People Analytics content SME for organizations such as the Society for HR Management (SHRM) and the Public Sector HR Association (PSHRA).
With nearly four decades in the human capital profession, Dr. P has a tremendous wealth of advisory, practical, research, teaching, and consulting experience developing innovative organizational outcomes through people. He has been a CHRO, VP HR, CDO, and Global Talent Management Leader, Talent Acquisition Leader, and is a senior faculty member for SHRM and PSHRA. He has lectured and spoken on various human capital topics (the business of humans, AI in HR, people analytics, HR essentials, HRBP, inclusive workplace culture, HR strategy, bias in the workplace, credible communication for HR, and employee engagement, to name a few), worldwide, at conferences, corporate events, and on podcasts, virtually and in person.
He has a Ph.D. in Management, an MS in Human Resources Management, and a BS in Management & Computer Information Systems. He is certified in the following areas: IAML Employment Law, SHRM-SCP, HRCI-SPHR, CF-APMP, and NAPS-CPC, and he has
SHRM specialty credentials in DEIA, Human Capital Management Qualified Advising, Leading Workplace Investigations, AI, and People Analytics. Kindle Direct Publishing released his upcoming book, ‘Scratching the DARNSCARSS of Diversity’ in April 2024. He is a member of the Kings and Queens of DEI™, and a frequent co-host of various podcast such as, The AppleOne Show.
Shelvia Ashford
Senior Employee Relations Consultant
Wake County, NC
Shelvia Ashford is the Senior Employee Relations Consultant at Wake County. With 20 years of experience in Human Resources, primarily within state and local government. Shelvia is a dedicated HR leader, trainer, and consultant. She also serves as a trainer with the National Public Sector Human Resources Association (PSHRA), contributing her expertise to the development of HR professionals nationwide. In addition, she serves on the Board of Directors for the NCPSHRA (North Carolina Public Sector Human Resources Association).
Shelvia holds a master’s degree in human resource management from Western Carolina University (2024) and a bachelor’s in business administration and organizational development from Mount Olive College (2013). She is highly credentialed and has earned several industry-recognized certifications, including:
Certifications & Credentials
- PSHRA-SCP (Senior Certified Professional) – Public Sector Human Resources Association
- PSHRA Public Sector Executive Leadership Instructor
- Certified Executive Leadership
- NC Notary
She is the owner of the recently started business, “Led to Lead LLC, a professional development company founded in 2023. Led to Lead provides the necessary tools and resources for employees or individuals so that they may be effective & successful in their roles.
Beyond her professional endeavors, Shelvia enjoys traveling, relaxing at the beach, building relationships, and spending quality time with family
Bob Nogueira, SPHR, SHRM-SCP
Chief People Officer
Colorado Governor's Office of Information Technology
Bob Nogueira joined OIT in July 2019 as Chief People Officer, bringing over 30 years of experience leading organizations in internet start-ups, nonprofits, and international corporations. Bob’s leadership encompasses call centers, human resources, employee communications, leadership development, and nonprofit boards of directors. Bob is an adjunct faculty member in the Communication Management and Organizational Leadership graduate programs at the University of Denver.
Bob’s past senior leadership positions include roles with Comcast, Kaiser Permanente, Qwest Communications, and Merrill Lynch. He founded Nogueira Consulting & Coaching LLC in 2018 and has become a sought-after executive coach, public speaker, and consultant. Bob was a gubernatorial appointee to the Colorado Workforce Development Council for three years. As a community influencer, Bob chaired the board of directors for Colorado Health Network and was a board member for Spark the Change Colorado. As co-chair of the Career Services Board, Bob was one of five mayoral appointees to oversee the City and County of Denver’s Office of Human Resources. He holds accreditation in human resources, executive coaching, change management, and several individual development and team effectiveness tools and methodologies. With a passion for inspiring others to confidently engage and discover "what’s next", Bob’s infectious energy and curiosity amplifies the development and work of individuals and teams.
Bob earned his undergraduate degree in Communications from Kean University of New Jersey and his graduate degree in Communication Management & Organizational Leadership from the University of Denver. Born and raised in New York City, Bob has called Colorado home since 1992. He and his partner, Russ, live in Denver with their rescue dog, Cooper. Bob enjoys collecting memorable experiences through volunteering, travel, theater, music, learning, and teaching. As a (perhaps) too loyal Colorado Rockies fan, Bob considers Coors Field an aspirational second home.
Hiba Khouri
HR Generalist
City of Allentown Human Resources, PA
Hiba Khouri is an HR Generalist with the City of Allentown, Pennsylvania. At the City she supports Fire, Police, EMS, and Civil Service. Her work spans civil service compliance, labor relations, employee relations, workforce planning, and policy development, with a strong focus on transparency, accountability, and operational effectiveness.
Hiba was part of the team that successfully negotiated the City’s Fire collective bargaining agreement a full year in advance which gained her hands-on experience in balancing workforce flexibility, organizational needs, and long-term sustainability. She has also completed the Bloomberg Harvard City Leadership Initiative, which further shaped her interest in leadership, organizational design, and the future of public service. As an HR professional, Hiba brings a confident, forward-thinking perspective to redesigning work in the public sector. She is deeply interested in how public agencies can adapt to the expectations of the next generation while maintaining trust, structure, and public accountability. She is committed to continuous growth and meaningful impact in public service.
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Contains 3 Component(s), Includes Credits Recorded On: 05/07/2026
Time to Bond: A Case Study on Rolling Out Paid Parental Leave in Bluffton
Join us on Thursday, May 7th, at 1 PM ET as our speaker shares a comprehensive case study on the design, approval, and implementation of their paid parental leave benefit.
You will go behind the scenes of a year-long process that involved extensive research into state legislation, private industry benchmarks, and internal employee feedback.
In July 2024, the Town of Bluffton, South Carolina achieved a major milestone in its HR strategic plan by approving paid parental leave for its full-time workforce. Driven by a mission to "take care of each other," this initiative was designed to bolster recruitment and retention in an increasingly competitive talent market.
Don’t miss your chance to learn how the Town of Bluffton's mission helped to bolster recruitment and retention through the implementation of an essential benefit.
Speaker: Anni Evans, Director of Human Resources for the Town of Bluffton, SC
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Anni Evans, SPHRA
Director of Human Resources
Town of Bluffton
As the Director of Human Resources for the Town of Bluffton, Anni Evans offers 15 years of extensive experience within local government HR. Anni is deeply passionate about the strategic impact of HR technology, cultivating robust leadership development initiatives, and elevating the overall HR brand. Throughout her tenure, she has driven significant advancements, including the successful upgrade of applicant tracking and onboarding software, the creation of a formal internship program, and the implementation of impactful programs such as paid parental leave and a home-buying assistance program. Outside of her professional life, Anni cherishes time with her amazing husband, two fabulous grown step-sons, and her two adopted dogs. She's also a fervent advocate for continuous learning, believing that self-discovery is key to effectively supporting and developing others.
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Contains 3 Component(s), Includes Credits Recorded On: 04/30/2026
Coaching vs Mentoring - Developing Others with the Right Approach
Join us on Thursday, April 30, at 1 PM ET to explore the difference between coaching and mentoring and how leaders can use both approaches to develop their teams effectively. Participants will learn where these two leadership tools overlap, how they differ, and when each is most appropriate.
Coaching focuses on helping others think through challenges and improve performance through powerful questions, while mentoring draws on experience to guide long-term growth and development.
You’ll will leave with practical tips you can immediately apply to strengthen conversations, build capability in others, and create a culture of continuous learning. By the end, participants will better understand how to flex between coaching and mentoring to bring out the best in the people they lead.
Speaker: Kristen Reeder, Coach, Legacy Leadership Coaching
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Kristen Reeder
Coach
Legacy Leadership Coaching
Kristen Reeder is the founder of Legacy Leadership Coaching, a leadership development and HR consulting company. Previously she served as the Human Resources Director for the City of Auburn. Kristen earned her undergraduate degree in Human Resource Management and her graduate degree in Management, Strategy and Leadership. Kristen has worked in the Human Resources field for over 25 years with fourteen of those being in various industries in the private sector and the eleven in the public sector. Kristen currently serves as the Executive Director for Leadership Lee County and serves as Past Chair for the Public Sector Human Resources Association- Alabama Chapter. She also holds the following professional certifications: IPMA-SCP, SHRM-CP, AAPPA-CS and PHR and she is a certified Maxwell Team Member as well as a certified DISC trainer. Kristen has spoken at several state and local conferences on a variety of topics including leadership, communication, teamwork, and engagement. Kristen has also been able to equip and empower leaders through team development workshops and executive coaching. She loves being a part of the Lee County community and raising her three children there alongside her husband, Casey.
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Contains 3 Component(s), Includes Credits Recorded On: 04/16/2026
Building Sustainable Leadership Pipelines in Public Sector HR
Join us on Thursday, April 16th, at 1 PM ET for an engaging webinar where our panel of human resources leaders will guide you on building structured leadership pathways. You will learn how to support workforce planning and ensure your agency is ready for future leadership challenges.
Topics Include:
- Identifying high-potential employees
- Emerging leader development
- Addressing workforce gaps due to attrition
You'll leave with practical strategies you can use right away.
Moderator: Devin Myrick, Director of Government & Community Relations, DSCM, Code Studies, Department of Building and Safety, Los Angeles, CA
Panelists:
- Courtney Cangemi, MSHM, PSHRA-SCP, PHR, SHRM-CP, Director of Human Resources, Department of Human Resources, Gallatin, TN
- June Reid, Ph.D., Assistant Director of Margate, FL
PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.
Making public sector work better®.
Devin Myrick, PSHRA-SCP
Director of Government & Community Relations, DSCM, Code Studies
Department of Building and Safety, Los Angeles, CA
I began my career with the City of Los Angeles in 2002 as a Public Works Assistant Inspector. Over the years, I advanced through the ranks to Building, Senior, Principal, and Chief Inspector before being promoted to Assistant Deputy Superintendent of Building. Since becoming a manager in 2018, I have worked closely with personnel and HR-related leadership on workforce and organizational matters. I have been a PSHRA Senior Certified Professional (SCP) since 2020. Prior to that, I attended BYU and CSUN where I studied journalism.
Courtney Cangemi, MSHRM, PHR, SHRM-CP, PSHRA-SCP
Director of Human Resources
City of Gallatin, TN
Originally hailing from Eastern PA and currently residing outside of Nashville, TN, Courtney has spent much of the last decade in public sector HR management in 2 different states. Her passion is the intersection of people and technology, focusing on process improvement, servant leadership, and “working smarter.” Her current role as the HR Director for the City of Gallatin allows her to serve the employees and managers that serve the citizens of “Gracious, Growing Gallatin,” with the emphasis on service which is part of her personal mission. Another focus of her personal mission is to shed light on the value of neurodiversity and neurodiverse individuals in the workplace.
June Reid, Ph.D.
Assistant Director
City of Margate, FL
June has been a Human Resources Professional for over 20 years. She has worked in various government entities and is currently the Assistant Director of Human Resources for the City of Margate. June earned a Ph.D. in Management and is a part-time faculty member with the University of the West Indies and Colorado State University Global campuses.