Catalog Advanced Search

Search by Category
Search by Format
Sort By
Search by Favorites
Search by Category
Search by Format
Search by Speakers
Credits Offered
Search in Packages
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Start
End
Search by Favorites
Search by Keyword
Sort By
  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/23/2025 at 1:00 PM (EDT)

    ADA & Beyond Compliance Strategies for Engaging in the Accommodation Process

    Please join us on October 23rd at 1 PM ET for a dynamic presentation by the Job Accommodation Network (JAN).  This webinar will prepare participants to confidently handle the accommodation process, covering essential Americans with Disabilities Act (ADA) Title I concepts, common accommodation process obstacles, practical strategies, and the role of accommodations in fostering a more accessible and supportive workplace for workers with disabilities.

    This webinar will be the fifth in our exciting new webinar series called Dialogue and Perspectives Webinar Series 2025—a powerful initiative designed to amplify voices in public sector HR. This series will feature expert discussions, real-world insights, and actionable strategies to foster openness and leadership in our field. 

    Speaker: Tracie DeFreitas, M.S., ACE-CHC, Program Leader, Director of Training and Outreach, Job Accommodation Network (JAN)

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Tracie DeFreitas

    Program Leader, Director of Training and Outreach

    Job Accommodations Network

    Tracie DeFreitas is a Program Leader and the Director of Training and Outreach for the Job Accommodation Network (JAN), the foremost national resource for expert guidance on workplace accommodations and the interactive process. Tracie has nearly 30 years of experience providing expert consultation and practical guidance on a broad range of workplace accommodation and compliance issues under Title I of the Americans with Disabilities Act (ADA), and related workplace laws. She is also an experienced national speaker and writer on accommodation process and ADA topics. Tracie specializes in providing consultation on navigating complex ADA issues and practical accommodation process strategies that extend beyond ADA compliance. As Director, Tracie oversees the planning, design, and execution of JAN's training and outreach initiatives. As Program Leader, she collaboratively manages the daily operations of the JAN service, ensuring the needs of JAN users and organizational goals are met

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/09/2025 at 1:00 PM (EDT)

    Big Impact, No Ego: How to Be the Team Player Everyone Wants in Government

    Please join us on October 9th at 1 PM ET to learn about the skills that make someone a highly effective government team player and more. 

    In local government, the most valued employees aren’t just the ones who know their job inside and out... they’re the ones who elevate every team they’re part of. Being a true team player means more than completing your tasks—it’s about showing up with emotional intelligence, adaptability, and a servant-leadership mindset.

    In this interactive session, you’ll learn practical ways to make yourself indispensable without making it about you. From checking your ego at the door and stepping up for new projects, to practicing empathy and putting others first, you’ll leave with the tools and behaviors that make you the person every department wants on their side—no matter your role, title, or tenure.

    Learning Objectives

    By the end of this session, participants will be able to:

    1. Recognize key skills that make someone a highly effective government team player.
    2. Apply servant-leadership behaviors to build trust and strengthen team collaboration.
    3. Reduce ego-driven habits to boost credibility, influence, and career growth.

    Speaker: Pete Blank, Training and Organizational Development Manager, Personnel Board of Jefferson County

    PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

    Making public sector work better®.

    Pete Blank

    Training and Organizational Development Manager

    Personnel Board of Jefferson County

    After a stint as a television sportscaster, Pete began his Disney career in 1994.  Over the next 13 years, he managed various areas of Disney's theme parks and resorts, where he learned what it takes to run a world-class organization.  Pete was blessed to spend a majority of his time working at the Disney University.  While there, he led the Traditions program, which is known worldwide as one of the premiere employee orientation programs. He also facilitated college level courses to thousands of Disney College Interns, and was a Segment Learning Manager for Walt Disney World, Disneyland Resort, and the Disney Cruise Line.

    Pete is the Training and OD Manager for the Personnel Board of Jefferson County.  He is also a leadership expert and professional speaker, as he also works with organizations and associations across the U.S., helping them achieve their goals in the areas of leadership, employee engagement and customer experience.

    Pete received the prestigious “Partners in Excellence” award from Disney, which is presented to the top 3% of all employees.  He also earned the Certified Speaking Professional (CSP) designation from the National Speakers Association and the Certified Facilitator of Training (CFT) from The Center for International Credentials.

    His two books are Employee Engagement: Lessons from the Mouse House and 55 Ways to add Disney Magic to your Organization.

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/25/2025 at 1:00 PM (EDT)

    Embracing Career Development in the Public Sector

    image


    Is your agency prepared for the "gray wave?" Are you struggling with engagement and retention in this challenging job market? Providing employees with career development opportunities is essential to boosting engagement and retention while preparing our workforce for the upcoming "gray wave" of retirements.

    By investing in professional growth and equipping employees with the tools and resources needed for effective career planning, we empower our team members to take charge of their futures and build meaningful career paths within the organization.

    Embracing career development not only helps retain valuable talent but also ensures we have a skilled, motivated workforce ready to meet tomorrow’s challenges. This webinar will offer a framework to help you create a career development program that you can customize to the needs of your agency. Please join us on September 25th at 1:00 pm – 2:00 pm ET to learn how you can make the most of these opportunities and contribute to a stronger, more resilient workplace!

    Speaker: Becky Gill, MA, SPCC, Career Development Coordinator, City of Henderson, NV

    Becky Gill, MA, SPCC

    Career Development Coordinator

    City of Henderson, NV

    Becky holds a Master’s degree in Organizational Management and is a certified Senior Professional Career Coach from the International Association of Career Coached (IACC). With over 25 years of experience in the healthcare sector, including extensive management roles, Becky has successfully transitioned into Human Resources, bringing a wealth of expertise and a people-centered approach. Currently serving as the Career Development Coordinator for the City of Henderson, Nevada, Becky is passionate about coaching and empowering employees to achieve their full potential. Though new to the public sector, she is dedicated to fostering professional growth, recognizing the critical importance of career development in enhancing employee retention and engagement.

  • Contains 3 Component(s), Includes Credits

    This class will start on October 15, 2025 and end on October 29, 2025

    Welcome!

    Thank you for your Power Learning Series registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    The Power Learning Series offers you a new way to grow your skills without the time commitment of a full course. 

    In this course, learners will explore the full investigation process from intake to reporting, with a focus on balancing legal, ethical, and organizational considerations. Participants will gain tools to plan, conduct, and document investigations with fairness, consistency, and clarity. The content will be delivered through a realistic and engaging case study.

    Learners will gain the skills to conduct fair and effective workplace investigations. The course will be delivered over three-weeks with one-hour weekly online meetings.

    Recertification Points:  PSHRA-5 and HRCI-Coming Soon!

    Don’t hesitate to contact us - PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org.


    Making public sector work better®.


    Course Syllabus


    Learners will explore the legal frameworks, policy development, and best practices for managing remote, hybrid, and flexible work in the public sector.

    Overview

    As work environments continue to evolve, public sector HR professionals are at the forefront of navigating flexible work arrangements, balancing legal compliance, and fostering engagement and culture. This 3-week virtual course will provide a comprehensive overview of the legal frameworks, policy development, and best practices for managing remote, hybrid, and flexible work in the public sector.

    Course Schedule

    - Week 1: Evolving the Workplace & Legal Foundations 

     - Week 2: Policy Development & Equity Considerations 

     - Week 3: Engagement, Performance & Culture

    Format: 

     - Virtual Instructor-Led Training (VILT) 

     - 1-hour live session per week

    Learning Outcomes

    By the end of this course, participants will be able to: 

     - Define remote, hybrid, and flexible work in the public sector context 

     - Identify key legal considerations (FLSA, ADA, FMLA) in flexible work arrangements 

     - Develop equitable and effective flexible work policies 

     - Support managers and supervisors in policy implementation 

     - Foster employee engagement and sustain organizational culture in hybrid environments

    Weekly Breakdown

    Week 1: Evolving the Workplace & Legal Foundations 

     - Explore how the public sector workplace has changed since 2020 

     - Define remote, hybrid, and flexible work arrangements 

     - Review legal frameworks: FLSA, ADA, FMLA

     - Discuss challenges and opportunities in balancing flexibility with compliance 

     Week 2: Policy Development & Equity Considerations 

     - Identify essential components of effective flexible work policies 

     - Learn a step-by-step process for policy development and pilot-testing 

     - Examine equity considerations in access and implementation 

     - Share best practices and practical examples from the field 

    Week 3: Engagement, Performance & Culture 

     - Strategies to engage and motivate employees across flexible work settings 

     - Tools and approaches for managing performance remotely 

     - Techniques for sustaining organizational culture in distributed teams 

     - Discuss real-world solutions and personal strategies

    Course Materials

    - Weekly slide decks (provided) 

     - Additional resources (articles, templates) shared during sessions (if applicable)

    The course will be delivered over three-weeks with 3 one-hour weekly online meetings.

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    All your course materials will be found on your course dashboard.

    Meetings:

    • Course Meetings take place in Zoom Events – You will receive your Individual Zoom Link before the course starts.

    Course Design:

    The course will be delivered over three-weeks with three one-hour sessions per week.  You will receive details about the dates, times, and the URL for your course meetings

    Time Commitment:

    Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Meeting Session Schedule (subject to change):

    • Start Date: 10/15/2025
    • Completion Date: 10/29/2025
    • Meeting 1: 10/15/2025 - 1:30 - 2:30 pm ET
    • Meeting 2: 10/22/2025 - 1:00 - 2:00 pm ET
    • Meeting 3: 10/29/2025 - 1:00 - 2:00 pm ET

    Certificate of Attendance:  You will earn a Certificate of Completion upon completion of the course.

    Cancellation Policy:  Professional Development Cancelation Policy

    Recertification Points:  PSHRA-5 and HRCI-5

    Making public sector work better®.

    image

    Shelvia Ashford

    Shelvia Ashford is the Senior Employee Relations Consultant at Wake County. With 20 years of experience in Human Resources, primarily within state and local government. Shelvia is a dedicated HR leader, trainer, and consultant. She also serves as a trainer with the National Public Sector Human Resources Association (PSHRA), contributing her expertise to the development of HR professionals nationwide. In addition, she serves on the Board of Directors for the NCPSHRA (North Carolina Public Sector Human Resources Association).

    Shelvia holds a master’s degree in human resource management from Western Carolina University (2024) and a bachelor’s in business administration and organizational development from Mount Olive College (2013). She is highly credentialed and has earned several industry-recognized certifications, including:

    Certifications & Credentials

    • PSHRA-SCP (Senior Certified Professional) – Public Sector Human Resources Association
    • PSHRA Public Sector Executive Leadership Instructor
    • Certified Executive Leadership
    • NC Notary

    She is the owner of the recently started business, “Led to Lead LLC, a professional development company founded in 2023. Led to Lead provides the necessary tools and resources for employees or individuals so that they may be effective & successful in their roles.

    Beyond her professional endeavors, Shelvia enjoys traveling, relaxing at the beach, building relationships, and spending quality time with family. 


  • Contains 3 Component(s), Includes Credits

    This class will start on October 24, 2025 and end on November 7, 2025

    Welcome!

    We are excited to announce the launching of the Power Learning Series - Smart Compensation:  Recognizing and Rewarding Employee Contributions!

    Thank you for your course registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    Power Learning Series, launching in June 2025, is a new way to grow your skills without the time commitment of a full course. 

    These short, high-impact virtual courses are designed specifically for public sector HR professionals like you. These short, high-impact virtual courses are designed specifically for public sector HR professionals like you. Spread across 2–3 weeks and totaling just 3–4 hours, each Power Learning Series offers:

    ✅ Focused, relevant topics  

    ✅ Flexible virtual sessions  

    ✅ Real-world application for the public sector  

    ✅ Expert PSHRA instructors 

    Whether you need a refresher or want to explore a new topic, these sessions are the perfect fit for your busy schedule. 

    Don’t hesitate to contact us:

    PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org


    Making public sector work better®.

    Course Syllabus



    Course Overview:

    Strategic Compensation Planning & Management:

    Equitably, competitively and appropriately managing rewards is a critical pre-requisite for attracting, retaining and motivating the right workforce. Each agency must have the talent pool required to fulfill its mission and achieve its current objectives. The resources available to an organization must be efficiently and effectively invested in what will contribute to success. Since legislatures and federal funding sources can be erratic and can result in budgets that do not allow all needs of the agency to be fully met, their allocation must be optimal. In addition to being a good fit to the current environment, strategies must be agile, so they remain viable in the future.

    HR must evaluate the current context and ensure workforce management strategies and programs are a good fit to the agency’s realities. How performance is defined, measured and rewarded will influence employee motivation to extend maximum effort and to focus that effort on what will provide what the organization needs the most. Because of the volatility of the environment and the rapid evolution of technology talent requirements are changing. Sustaining the viability of a workforce demands continuous evaluation and adaptation to align capabilities with needs. 

    Learning Objectives:

    This course will address the principles underlying sound compensation planning and management. It will then identify alternative strategies, programs and evaluate their effectiveness in different environments. 


    Course Format:

    • Three Live Virtual Sessions over three weeks
    • Pre-Session Readings & Assignments
    • Instructor-Led Discussions
    • Peer Sharing and Case-Based Application
    • Certificate of Completion awarded to participants who attend all sessions and complete evaluations


    Course Syllabus & Schedule


    Before Session 1:

      Attendees to submit (rewardsystems@sbcglobal.net) their most critical issues related to compensation management

      Readings for Session 1


    Session 1 — 

    Topic: Evaluating the agency's context and formulating its value proposition

    Compensation Philosophy

    Compensation Strategy

    Before Session 2:

       Participants draft and submit (rewardsystems@sbcglobal.net) their compensation philosophy

       Readings for Session 2


    Session 2 — 

    Instructor will review submitted compensation philosophies

    Topic: Compensation planning

    Compensation program design

    Before Session 3:

      Attendees submit (rewardsystems@sbcglobal.net) questions and more information on Module 2 material

      Submit related insights or questions

      Readings for Sessions 3


    Session 3 — 

    Topic: Administrating compensation programs

    Evaluating compensation programs


    Recommended Readings

    Session 1

    Rewarding Performance in Public Sector Organizations

    Compensation Philosophy

     

    Session 2

    Effectively Managing Pay Budgets, Pay Structure and Pay Rates

     

    Sessions 3 

    Recognition as Rewards

    Base Pay Management

    Public Eye Article: Pay Equity


    Target Audience:

    • Mid-level HR professionals in the public sector
    • Compensation and classification specialists
    • HR leaders seeking to modernize rewards strategies
    • Agency managers responsible for performance management
    • An Intermediate Level Course


    Course Design:


    The course will be delivered over three-weeks with three one-hour sessions per week.  You will receive details about the dates, times, and locations of cohort sessions. 


    Time Commitment:


    Plan for 1 hours for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).


    Course Meeting Schedule (subject to change):

    • Start Date: 10/24/2025
    • Completion Date: 11/7/2025
    • Course Meeting 1:  10/24/2025 - 3:00 - 4:00 PM ET
    • Course Meeting 2:  10/31/2025 - 3:00 - 4:00 PM ET
    • Course Meeting 3:  11/07/2025 - 3:00 - 4:00 PM ET


    Certificate of Attendance:

    You will earn a Certificate of Completion upon completion of the course.

    Cancellation Policy:

    Professional Development Cancelation Policy

    Making public sector work better®.

    image

    Dr. Robert Greene, Consulting Principal, Pontifex Consulting 

    Bob is a Consulting Principal with Pontifex Consulting and faculty for DePaul U. in their MSHR and MBA programs. He has four decades of experience, has published four books and authored over 300 articles. He was a principal designer for the SPHR and PHR certifications for SHRM and the CCP and GRP certifications for World at Work. He was the first recipient of the Keystone Award for attaining the highest level of excellence. He holds the CCP, CBP, GRP, SHRM-SCP, SPHR and GPHR certifications.

  • Contains 3 Component(s), Includes Credits

    This class will start on October 21, 2025 and end on November 4, 2025

    Welcome!

    Thank you for your Power Learning Series registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    The Power Learning Series offers you a new way to grow your skills without the time commitment of a full course. 

    In this course, learners will explore the full investigation process from intake to reporting, with a focus on balancing legal, ethical, and organizational considerations. Participants will gain tools to plan, conduct, and document investigations with fairness, consistency, and clarity. The content will be delivered through a realistic and engaging case study.

    Learners will gain the skills to conduct fair and effective workplace investigations. The course will be delivered over three-weeks with one-hour weekly online meetings.

    Recertification Points:  PSHRA-5 and HRCI-Coming Soon!

    Don’t hesitate to contact us - PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org.


    Making public sector work better®.


    Course Syllabus


    Learners will explore the full investigation process from intake to reporting, with a focus on balancing legal, ethical, and organizational considerations. Participants will gain tools to plan, conduct, and document investigations with fairness, consistency, and clarity. The content will be delivered through a realistic and engaging case study.

    Overview

    This comprehensive learning program is designed for Human Resource (HR) professionals in the United States public sector. It prepares learners for the complexities and challenges of conducting fair and effective workplace investigations.

    Learning Objectives

    1. Ensure Legal Compliance: Understand the legal frameworks and compliance requirements necessary for conducting workplace investigations.
    2. Support the Complainant and Prevent Retaliation: Master communication techniques that prioritize confidentiality and complainant protections.
    3. Enhance Investigative Skills: Learn advanced investigative techniques to conduct thorough and effective investigations.
    4. Apply Skills Practically: Engage in scenario-based activities that simulate real-life challenges, enhancing practical application skills. 

    Program Components

    Workshop 1

    • Introduction to Workplace Investigations: Overview of legal and ethical considerations specific to public sector contexts.
    • Supporting the Complainant, Preventing Retaliation: Processes and techniques.

    Workshop 2

    • Planning an Investigation: Steps for a thorough, timely and impartial investigation.
    • Conducting Interviews: Developing effective interview questions and documentation.

    Workshop 3

    • Gathering and Analyzing Evidence: Managing your own bias, selecting and collecting evidence from various sources.
    • Reporting and Concluding an Investigation: Deciding on the outcomes and recommendations, and communicating the results. 

    The course will be delivered over three-weeks with 3 one-hour weekly online meetings.

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    All your course materials will be found on your course dashboard.

    Meetings:

    • Course Meetings take place in Zoom Events – You will receive your Individual Zoom Link before the course starts.

    Course Design:

    The course will be delivered over three-weeks with three one-hour sessions per week.  You will receive details about the dates, times, and the URL for your course meetings

    Time Commitment:

    Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Meeting Session Schedule (subject to change):

    • Start Date: 10/21/2025
    • Completion Date: 11/4/2025
    • Meeting 1:  10/21/2025 - 12:00 - 1:00 pm ET
    • Meeting 2:  10/28/2025 - 12:00 - 1:00 pm ET
    • Meeting 3:  11/4/2025 - 12:00 - 1:00 pm ET

    Certificate of Attendance:  You will earn a Certificate of Completion upon completion of the course.

    Cancellation Policy:  Professional Development Cancelation Policy

    Recertification Points:  PSHRA-5 and HRCI-5

    Making public sector work better®.

    image

    Beatriz Coningham, Ed.D.

    Dr. Coningham is a global consultant in organizational leadership, learning, change, and human resource management. She is also part of the adjunct faculty of the George Washington University, in Washington DC, where she lives. Her experience includes public sector, non-profit and for profit organizations in the United States and abroad. As part of her career in leadership roles in human resources she has personally conducted multiple workplace investigations and trained human resources teams on the investigation process. 

  • Contains 17 Component(s), Includes Credits

    This class will start on October 28, 2025 and end on January 9, 2025

    Welcome!

    We are excited to announce the launching of the New Public Sector HR Essentials course.

    Thank you for your course registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.

    With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process.  The course, exam, and certification will no longer be packaged together.  There will be separate fee to take the CP Exam and become certified.

    The new course includes:

    • Condensed 10-week format
    • Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
    • Public Sector Focused – Tailored for you
    • Delivered online and asynchronously
    • 4 Live Zoom Course Check-ins and 1 hour in length
    • Get Personalized feedback and support
    • Course Dashboard contains everything you need – no third-party textbook to buy.

    All your course materials are included on your course dashboard (no textbook to buy).

    Don’t hesitate to contact us:

    • PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org

    Making public sector work better®.


    PSHRA’s Public Sector HR Essentials Certificate Course Syllabus

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    Course Material (All you need is on your dashboard)

    • PSHRE Workbook (PDF and Word Versions)
    • Public Sector HR Essentials Lessons Summary
    • HR20/20 Report

    Meetings and Discussions:

    • Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
    • Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community.  Your course’s community Link is - Coming Soon.

    Course Design:

    The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

     Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Cohort Session Schedule (subject to change):

    • Start Date: 10/28/2025
    • Completion Date: 1/9/2026
    • Cohort Session 1:  11/7/2025 - 12:00 pm - 1:30 pm ET
    • Cohort Session 2:  11/17/2025 - 12:00 pm - 1:30 pm ET
    • Cohort Session 3:  12/5/2025 - 12:00 pm - 1:30 pm ET
    • Cohort Session 4:  1/5/2026 - 12:00 pm - 1:30 pm ET

    Course Content:

    Week 1 - Introduction

    Week 2 - Lesson 1:  Public Sector Basics

    Week 3 - Lesson 2:  Recruitment

    Cohort Session 1:  Public Sector HR Basics & Recruitment

    Week 4 - Lesson 3:  Selection

    Week 5 - Lesson 4:  Classification and Compensation

    Cohort Session 2:  Selection, Classification & Compensation

    Week 6 - Lesson 5:  Benefits

    Week 7 - Lesson 6:  Labor and Employee Relations

    Cohort Session 3:  Benefits and Labor Management Relations

    Week 8 - Lesson 7:  Equal Employment Opportunity and Diversity

    Week 9 - Lesson 8:  Organizational Development

    Cohort Session 3:  Equal Employment Opportunity & Diversity, Organization and Final

    Week 10 - Lesson 9:  Course Summary


    Certificate of Attendance:

    You will earn a Certificate of Completion upon completion of the course.

     

    Cancellation Policy:

    Professional Development Cancelation Policy

    Making public sector work better®.

  • Contains 12 Component(s), Includes Credits

    This class will start on October 14, 2025 and end on November 28, 2025

    Syllabus:  Strategies for Public Sector Leadership Certificate Program

     

    Start Date: October 14, 2025

    End Date:  November 28, 2025

    Instructor:  Isabel Godina-Vergara

    PSHRA Contact:  Debbie Tankersely-Snook

    Welcome:

    Welcome to PSHRA's Strategies for Public Sector Leadership. This course will equip you with the necessary tools to shift from a transactional to a strategic role in Public Sector HR by using a competency framework. Your role has evolved beyond merely transactional tasks. Today's HR department in the public sector is pivotal to the agency's success. It involves teaching team building, coaching, conflict resolution, consensus-building, fostering a risk-taking culture, enhancing communication, building trust, and more. 

    Course Outcomes:

    This comprehensive leadership course is designed for mid- to senior-level public sector HR leaders, providing a solid foundation for success.

    To achieve this, the course focuses on the following outcomes:

    • Assess the impact of HR and human capital management in the public sector and justify HR programs in the public sector.
    • Design programs that align with specific competencies within the PSHRA Competency Model, covering three major modules: Leader, Business Partner, and Change Agent.
    • Evaluate personal strengths and weaknesses regarding these competencies and create a plan for your individual professional development as an HR professional using the PSHRA Competency Model.
    • Plan professional development in accordance with your personal competencies.

    You will finish this course with:

    • A solid strategic foundation for success.
    • A professional development plan.

    Certificate of Attendance:

    You will earn a Certificate of Attendance upon completion of the course.

    Course Design:

    The course spans six weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

    Plan for 90 minutes for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans.

    Online Cohort Schedule (subject to change):

    • Cohort #1 – 6/4/2025 - Coming Soon!
    • Cohort #2 - 6/18/2025 - Coming Soon!
    • Cohort #3 - 6/25/2025 - Coming Soon!
    • Cohort #4 - 7/9/2025 - Coming Soon!
    Course Schedule:
    Week 1:

    Online Lesson (self-paced) - Lesson 1: Introduction

    Week 2:

    Cohort Session (virtual) - Session 1: Introduction

    Online Lesson (self-paced) - Lesson 2: The Role of the HR Leader

    Week 3:

    No Cohort Session

    Online Lesson (self-paced) - Lesson 3: The Role of an HR Business Partner

    Week 4:

    Cohort Session (virtual) - Session 2: The Role of the HR Leader

    • Negotiation: the cohort participants will perform a mock negotiation of a contract or provisions of a rule and have sides. This activity will allow participants to see how people react in these situations and practice skills used to defuse tension
    • Emotional Quotient/Intelligence: cohort participants will develop a proposed response modeling EQ based on a stressful leadership/communication scenario

    Online Lesson (self-paced) - Lesson 4: The Role of the Change Agent

    Week 5:

    Cohort Session (virtual) - Session 3: The Role of an HR Business Partner

    • Partnered practice scenario performs as a trusted coach or consultant on a challenging people issue such as performance, DEIA, risk management, or leadership coaching (developing) or advising (consulting)
    • Partners work on conducting an HR needs analysis

    Online Lesson (self-paced) - Lesson 5: Summary

    Week 6:

    Cohort Session (in-person or virtual) - Session 4: The Role of the Change Agent & Summary

    Course Workbook:

    The course includes a workbook.  You'll use the workbook throughout the course to reflect on what you're learning, record ideas, plan for future personal development, and plan activities for your agency. There are two versions:

    • a PDF version - if you'd like to print it and write your answers and ideas and
    • an MS Word version - if you'd prefer to work electronically.

    The files have the same content - just differences in page layout. You will use the workbook while taking the online lessons and while attending the cohort sessions.

    The workbook is available by selecting the Course Materials tab and then Strategies for Public Sector Leadership Workbook.

    Making public sector work better™.

  • Contains 17 Component(s), Includes Credits

    This class will start on October 7, 2025 and end on December 16, 2025

    Welcome!

    We are excited to announce the launching of the New Public Sector HR Essentials course.

    Thank you for your course registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    Whether you want to sharpen your skills, transitioning to public sector, want a refresher, this is the place you belong.

    With this change, the PSHRA-CP certification component will operate separately with a brand-new proctored exam and certification process.  The course, exam, and certification will no longer be packaged together.  There will be separate fee to take the CP Exam and become certified.

    The new course includes:

    • Condensed 10-week format
    • Flexible schedule and learn at your own pace, anytime, anywhere and 24/7
    • Public Sector Focused – Tailored for you
    • Delivered online and asynchronously
    • 4 Live Zoom Course Check-ins and 1 hour in length
    • Get Personalized feedback and support
    • Course Dashboard contains everything you need – no third-party textbook to buy.

    All your course materials are included on your course dashboard (no textbook to buy).

    Don’t hesitate to contact us:

    • PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org

    Making public sector work better®.


    PSHRA’s Public Sector HR Essentials Certificate Course Syllabus

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    Course Material (All you need is on your dashboard)

    • PSHRE Workbook (PDF and Word Versions)
    • Public Sector HR Essentials Lessons Summary
    • HR20/20 Report

    Meetings and Discussions:

    • Course Cohort Meetings take place in Zoom Events – You will receive your Individual Zoom Link once the course starts.
    • Course Discussion Board take place in Your Course’s Engage Community – You will be automatically enrolled into this community.  Your course’s community Link is - Coming Soon.

    Course Design:

    The course spans ten weeks and follows a specific timeline with a sequence of lessons and cohort sessions. You will receive details about the dates, times, and locations of cohort sessions. 

    Time Commitment:

     Plan for 1 hours for each online lesson to read, complete activities, and prepare for cohort sessions. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the cohort sessions to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Cohort Session Schedule (subject to change):

    • Start Date: 10/7/2025/2025
    • Completion Date: 12/16/2025
    • Cohort Session 1:  10/10/2025 - 2:30 - 4:00 pm ET
    • Cohort Session 2:  10/29/2025 - 2:30 - 4:00 pm ET
    • Cohort Session 3:  11/20/2025 - 2:30 - 4:00 pm ET
    • Cohort Session 4:  12/11/2025 - 2:30 - 4:00 pm ET

    Course Content:

    Week 1 - Introduction

    Week 2 - Lesson 1:  Public Sector Basics

    Week 3 - Lesson 2:  Recruitment

    Cohort Session 1:  Public Sector HR Basics & Recruitment

    Week 4 - Lesson 3:  Selection

    Week 5 - Lesson 4:  Classification and Compensation

    Cohort Session 2:  Selection, Classification & Compensation

    Week 6 - Lesson 5:  Benefits

    Week 7 - Lesson 6:  Labor and Employee Relations

    Cohort Session 3:  Benefits and Labor Management Relations

    Week 8 - Lesson 7:  Equal Employment Opportunity and Diversity

    Week 9 - Lesson 8:  Organizational Development

    Cohort Session 3:  Equal Employment Opportunity & Diversity, Organization and Final

    Week 10 - Lesson 9:  Course Summary


    Certificate of Attendance:

    You will earn a Certificate of Completion upon completion of the course.

     

    Cancellation Policy:

    Professional Development Cancelation Policy

    Making public sector work better®.

    Joe Gilkerson

    Human Resources Director

    Prince William County

    Joe is currently the Human Resources Director for Charlottesville, VA, Joe has held Human Resources positions at the department head level in private sector, in local and federal government, and higher education.  Prior to his civilian career, Joe was in the Marine Corps serving as an Infantry Unit Leader with a tour as a Drill Instructor /Senior Drill Instructor at Parris Island, SC.

    Joe has completed a Bachelor of Science degree in Business Management, a Master of Science degree in Organizational Leadership, the Senior Executive Institute (SEI) from the University of Virginia, a Graduate Certificate Program in Local Government Management (from Virginia Tech) and has earned Senior Certified Professional (PSHRA-SCP) designation from the Public Sector  Human Resources Association,  the Senior Professional in Human Resources (SPHR) certification from the Society of Human Resources Management (SHRM).  Joe is the past Virginia chapter president for IPMA-VA (2010-2011).

    Joe and his wife, Amy reside in Fredericksburg with their son Bruce who is a Senior attending the Virginia Military Institute (VMI) pursuing a Civil Engineering degree.  


  • Contains 3 Component(s), Includes Credits

    This class will start on September 3, 2025 and end on September 15, 2025

    Welcome!

    Thank you for your Power Learning Series registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

    The Power Learning Series offers you a new way to grow your skills without the time commitment of a full course. 

    In this course learners will explore the foundational components of public sector compensation:  compensation elements and strategy, labor market assessment, and internal equity. Appropriate and fair compensation directly impacts employee attraction, retention, motivation, and productivity. A well-structured compensation system that aligns with the organization’s goals helps maintain fiscal responsibility and promotes fair and equitable pay.

    The course will be delivered over 3 weeks with one-hour weekly online meetings.

    Recertification Points:  PSHRA-5 and HRCI-Coming Soon!

    Don’t hesitate to contact us - PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org.


    Making public sector work better®.


    Course Syllabus

    Course Description

    Learners will explore the foundational components of public sector compensation:  compensation elements and strategy, labor market assessment, and internal equity. Appropriate and fair compensation directly impacts employee attraction, retention, motivation, and productivity. A well-structured compensation system that aligns with the organization’s goals helps maintain fiscal responsibility and promotes fair and equitable pay.

    Learning Objectives

    By the end of the course, students will be able to:

    • explain key differences between public and private sector compensation systems
    • understand basic public sector pay and classification structures
    • apply foundational compensation principles

    Student Expectations:

    • Live attendance and full engagement at all 3 Zoom sessions.
    • Respond to each of the instructor’s discussion posts within 3 days.
    • Complete weekly readings and assignments.
    • Contact instructor if questions arise, jlittle1104@gmail.com.

    Instructor Expectations:

    • Provide weekly assignments and regular discussion posts for student engagement and learning.
    • Prepare for and present course content for live Zoom sessions.
    • Respond to any student email inquiries within 3 days.

    Week One: Foundations of Public Sector Compensation

    • Total compensation
    • Public sector compensation strategy
    • Private and public sector differences

    Week Two: Labor Market Assessment

    • Labor markets
    • Salary data sources
    • Benchmarking jobs
    • Compensation structure
    • External equity

    Week Three: Internal Equity and Fair Compensation

    • Internal equity
    • Pay increases
    • Compensation influences

    Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

    All your course materials will be found on your course dashboard.

    Meetings:

    • Course Meetings take place in Zoom Events – You will receive your Individual Zoom Link before the course starts.

    Course Design:

    The course will be delivered over three weeks with three one-hour sessions per week.  

    Time Commitment:

    Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

    Course Meeting Session Schedule (subject to change):

    • Start Date: 10/3/2025
    • Completion Date: 10/15/2025
    • Meeting 1:  10/3/2025 - 12:00 - 1:00 pm ET
    • Meeting 2:  10/10/2025 - 12:00 - 1:00 pm ET
    • Meeting 3:  10/15/2025 - 12:00 - 1:00 pm ET

    Certificate of Attendance:  You will earn a Certificate of Completion upon completion of the course.

    Cancellation Policy:  Professional Development Cancelation Policy

    Recertification Points:  PSHRA-5 and HRCI-5

    Making public sector work better®.

    image

    Jacqueline P. Little, SPHR, SHRM-SCP, IPMA-SCP

    Chief HR Officer

    Island Institute

    Ms. Little is a proud Maine native who is passionate about HR and the positive impact HR can have on an organization.  She earned a Master's degree in Human Resource Leadership, has over two decades of public sector HR experience and holds the SHRM-SCP, SPHR, PSHRA-SCP and GPHR certifications. Jackie shares her experience, perspective and insight at various local, national and international conferences.  In her spare time, she can be found baking cheesecakes, exploring the Maine coast or traveling with her family.