Learn how to build practical knowledge and confidence in navigating the complex landscape of employee relations, understanding union structures and rights, and engaging effectively in the collective bargaining process. Each session is designed to be digestible, engaging, and immediately applicable to your day-to-day work. Whether you are new to labor relations or looking to sharpen your skills, this course provides a structured, interactive learning experience grounded in real government workplace scenarios.

Time: One hour online sessions over three weeks. 

Learners will move from understanding conflict, to applying resolution strategies, to practicing those strategies through realistic public sector scenarios. By the end the course, learners will have a practical framework they can use immediately when responding to employee disputes, supervisor-employee tension, interdepartmental conflict, communication breakdowns, and situations where emotions are high but professionalism still matters.

Time: One hour online session over three weeks.

A well-structured compensation system that aligns with your organization’s goals helps maintain fiscal responsibility and promotes fair and equitable pay. This course focuses on compensation elements and strategy, labor market assessment, and internal equity.

Time: One hour online session over three weeks.

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Explore the principles underlying sound performance and rewards management and identify alternative strategies, programs and evaluate effectiveness in different environments on an intermediate level.

Time: One hour online sessions over three weeks.   

Take a deep dive into how to access your current communication landscape, understand communication as a system, make improvements using data, and more. Upon completion, you will have the tools to implement effective communication strategies at the team and agency level.

Time: 90 minute online sessions over two weeks.   

Examine ethical principles, governance structures, and policies influencing HR decisions in government. You will address contemporary challenges, ethical dilemmas, and accountability mechanisms, enhancing skills in policy interpretation, ethical risk assessment, and fostering trust and public service values. The course includes a dynamic mix of instruction, applied frameworks, case studies, and guided analysis. 

Time: One hour online sessions over three weeks.   

Gain practical tools and clear frameworks to evaluate initiatives using qualitative and quantitative methods. You’ll learn how to define impact, design effective evaluations, analyze data, and tailor communication of findings to inform strategic decisions and demonstrate value.

Time: One hour online sessions over three weeks.   

Explore the full investigation process from intake to reporting, with a focus on balancing legal, ethical, and organizational considerations. You will gain tools to plan, conduct, and document investigations with fairness, consistency, and clarity. The content will be delivered through a realistic and engaging case study.  

Time: One hour online sessions over three weeks.

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From Traditionalists to Gen Z, gain practical insights and strategies to attract talent from a complex workforce, foster teamwork, mutual respect, and collective success. Discuss generational attributes, workforce generational trends, bias recognition and management, active listening, empathic communications, desires for each generation, and best-practice solutions for attracting, engaging, rewarding, and retaining top, multi-generational talent. This session includes opportunities for general discussions about talent attraction, retention, engagement, succession planning, performance management and development. 

Time: One-hour online sessions over 2.5 weeks.   

Equip yourself with fundamental skills in strategic HR analytics and data storytelling.

• Session one discusses metrics, analytics, and ROI and identifying "right questions" to ask.
• Session two focuses on formulating a hypothesis, understanding correlation vs. causation, and structuring an HR analytics project using real-world examples.
• Session three emphasizes communicating analytical findings effectively through storytelling, visualizations, and ROI presentation to influence decision-makers and drive strategic change.

Time: One hour online sessions over three weeks.

Successful change requires intention, understanding, and leadership. This course provides you with the skills and confidence to lead your organization through change with empathy and strategy.  Dr. Jennifer Fairweather, CHRO of Jefferson County, will discuss the psychology, process and practice of organizational change in government and public service. Case studies, group discussions, and hands-on exercises demonstrate how to enhance HR’s role as a trusted advisor in sustainable transformation. 

Time: One hour online sessions over three weeks.   

Learners will uncover practical strategies and tools for managing remote, hybrid, and flexible work arrangements within the framework of public service. We’ll discuss policy development, performance management, legal considerations (ADA, FMLA, FLSA), employee engagement, and strategies for equitable implementation across roles and departments. 

Time: 90 minute online sessions over two weeks. 

Explore the key factors that contribute to resilience and learn effective strategies to nurture it. You’ll learn inspiring and motivating techniques to overcome challenges and create a resilient work culture; gain a clear understanding of what resilience means in the workplace; and discover how individuals can develop and maintain it both personally and as a team. You will leave with practical tips and strategies to boost resilience in your workforce. 

Time: One 2 hour online session.   

Join us to examine the critical process for ensuring continuity of leadership and maintaining high-quality public services in local government. This course equips department heads, managers, and HR professionals with practical tools and strategies to identify, develop, and retain future leaders within municipal organizations. You will learn how to align workforce planning with organizational needs, build a talent pipeline, and reduce risks associated with turnover or retirements. The program emphasizes strategic planning and actionable steps that can be immediately applied.  

Time: One hour online sessions over three weeks.   

Learn how to articulate a set of shared values that can guide HR leaders through ambiguity, conflict, and tough choices. You will engage with real-world scenarios to practice clarifying and using values to navigate complex situations while reinforcing trust and credibility across the organization. 

Time: One hour online sessions over three weeks.