Webinar: The Secret Ingredient to Employee Retention in the Public Sector
Recorded On: 09/21/2023
Many public sector organizations struggle to fill vacancies and prevent turnover. This puts more work and responsibility on fewer people. But new research reveals how employers can drive higher job satisfaction and keep workers around. Learn more in this webinar brought to you by Polco and PSHRA.
Retention issues have dominated government headlines for the past three years. But very few offer solutions — until now!
National Research Center (NRC) at Polco has surveyed thousands of public sector employees on how they feel about their jobs. Results show areas of the government workplace that matter most for retention. And there’s proof that data-based decision-making works.
In this webinar’s panel discussion, you’ll hear from City Manager Victor Cardenas about how Novi, MI, has become a top rated local government workplace and how they engage employees. Plus, get real-world insights from Adrienne Wise, international keynote speaker and CEO of Wise Choice Counseling and Consulting Services, about how your organization can support employee mental wellness, reduce burnout, and increase retention.
You will also learn more best practices and national statistics from NRC at Polco related specifically to the public sector workplace. Knowing this information can help all government employers create the kind of workplace that makes skilled staff want to stay.
In this webinar:
- Data highlights from The National Employee Survey (The NES)
- Best practices in employee engagement
- Examples of how governments are driving employee satisfaction
- Tips for increasing employee retention
Speakers:
- Victor Cardenas, City Manager, Novi, MI
- Adrienne Wise, International Keynoter, CEO, WiseChoice Counseling and Consulting
- Michelle Kobayashi, Principal Research Strategist, Polco
- Hosted by Angelica Wedell, Director of Communications, Polco
Sponsored by:
*This webinar is open to members and non-members.
*The following contact information will be shared with the sponsor: name, title, organization, email, city, state, and zip."
Victor Cardenas
City of Manager
City of Novi
Victor Cardenas joined the City of Novi as Assistant City Manager in October 2010. He was named City Manager in June 2023. For twelve years, Mr. Cardenas has assisted the City Manager in developing program strategies to achieve City Council goals and to improve the quality of life in Novi. He coordinates day-to-day operations and ensures the integration of services among City Departments as well as the dependable delivery of high-quality services while conserving community resources.
Mr. Cardenas instituted a citizen relationship software that has greatly improved Novi’s receipt of service requests and workflow management and created a digitized version of the City’s Capital Improvement Program.
He continues to be active with the International City/County Management Association (ICMA), being elected to the Board of Directors in 2020, the Michigan Municipal Executives, and multiple committees, associations, and organizations throughout the region. Additionally, he sits on the boards for the Intelligent Transportation Society of Michigan and the Michigan Library Network.
Mr. Cardenas holds a Bachelor of Arts degree in Political Science from Grand Valley State University and a Master of Public Affairs degree from Indiana University. Victor and his wife Kathryn live in Novi and have three children, Lewis, Reina, and Emerson.
Adrienne Wise
International Keynoter, Emotional Wellness Expert, and Trauma-Informed Care Consultant
Founder/CEO of Wise Choice Counseling and Consulting Services
Adrienne Wise is an international keynote speaker, wellness expert, and trauma-informed care specialist and has over 15 years experience working professionally in behavioral health. She is the CEO of Wise Choice Counseling and Consulting Services, a global company that helps organizational leaders, including government employers, build courage, confidence, and connections in the workplace. She helps the public sector understand that employee emotional wellness can have a tremendous impact on not only their productivity but also their organization’s ability to thrive and be successful. Wise helps agency leaders reduce staff burnout, increase staff morale, develop leadership skills, transform policies and procedures, and more. She is widely regarded as one of the most influential voices in motivational speaking today. Her work has been featured by news and media such as ABC, NBC, FOX, CBS, talk shows, and magazines.
Michelle Kobayashi
Principal Research Strategist
Polco
Michelle Kobayashi has been a thought-leader in the field of survey research and evaluation for more than 30 years. She has written numerous books and articles on the subject. As a community survey expert with experience working in local government, she travels the country to speak professionally and lead workshops about resident surveys, performance measurement, strategic planning and more. Kobayashi helps lead the innovation efforts of National Research Center at Polco, and keeps Polco at the cutting edge of the survey industry.
Angelica Wedell
Director of Communications
Polco
Communications Director Angelica Wedell has worked in multimedia communications for over ten years and is an Online Marketing Certified Professional (OMCP). She enjoys leading the communications efforts and strategies of Polco, networking and speaking professionally at conferences and events across the country, leading content initiatives for Polco and partner syndicates, and producing and co-hosting The Civil Review Podcast. Wedell is award-winning, served as a curriculum advisor for Colorado State University (CSU) Journalism and Media Communication, and has been named among the top 100 local government influencers by Engaging Local Government Leaders (ELGL). Wedell believes local governments need reliable civic data and community engagement to make evidence-based decisions and improve everyday residents' quality of life.
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