Webinar: Proactive Knowledge Transfer for Organizational Success
Recorded On: 11/14/2024
Widespread employee turnover continues to sweep across the nation, putting public sector agencies at risk of losing irreplaceable knowledge. Maintaining your staff’s collective knowledge is crucial to running an efficient and effective agency. Often times, it is too late to capture this invaluable information when employees are about to retire, take on a new role, or leave the agency.
Organizations can no longer afford to be passive when it comes to preserving their most valuable asset - the well of institutional knowledge held by their workforce. It's time to take a proactive approach to knowledge capture and transfer through implementation of strategic initiatives in an effort to unlock the collective wisdom and ensure it doesn't walk out the door along with departing talent. PSHRA’s handpicked panel of knowledge transfer inquiring innovators have weathered the storms of organizational change.
Please join us on November 14 2024, at 1:00 pm ET to learn how they have tackled the “brain drain” challenge and walk away empowered to implement lasting solutions for your own organization.
Moderator: Kimberly Jeffers-Whitaker, PSHRA-SCP, Vice President of Human Resources, Emory Valley Center, Oak Ridge, TN
Panelists:
- Sherry Bratton, Director, Caroline County Government, Denton, MD
- Mikala Glanton, HRIS Division Supervisor, County of Cumberland, NC
- Robert J. Greene, Principal Consultant, Pontifex Consulting, Blaine, MN
Kimberly Jeffers-Whitaker, IPMA-SCP, aPHR,, CPA
Vice President of Human Resources
Emory Valley Center
Kim brings over 26 years of experience in state and local government and currently serves as the Director of Human Resources and Risk Management for Anderson County Government in East Tennessee. Her dual role in HR and risk management encompasses a wide range of responsibilities that demand strong leadership and independent judgment on complex, interpretive, and evaluative matters. As a dedicated and strategic business partner, Kim is dedicated to developing targeted initiatives and addressing people-related challenges. Her extensive HR background enables her to enhance employee relations and engagement while adding value to the organization.
Kim holds a Bachelor’s degree from Bellevue University and a Senior Professional Certification (SCP) in human resources from IPMA-HR, along with an Associate Professional in Human Resources (aPHR) certification from HRCI. She is also a certified Public Administrator (CPA) through the University of Tennessee’s County Technical Assistance Services and has OSHA 10 certification, among other HR-related credentials. An active member of Human Resources and Risk Management organizations such as SHRM, HRCI, TnPrima, and PSHRA, Kim serves on the county’s Employee Insurance Board of Trustees and the Tennessee College of Applied Technology Advisory Board. Additionally, she contributes to the Public Service Human Resources Association through her participation in the 2022 Fellowship and Publishing Committees and the 2024 Publishing Committee.
Beyond her professional duties, Kim has devoted her life to community service and continues her commitment by volunteering for job preparation programs through junior achievement classes at local institutions and supporting local veteran programs.
In her free time, Kim enjoys spending moments with her four grandchildren, attending family gatherings, reading a book while cuddles up with her dog Beau, or relaxing at the lake and taking jeep rides with her husband, Allen.
Sherry A. Bratton
Director
Caroline County Office of Human Resources
Sherry A. Bratton holds a Master of Science in Management with a focus on Human Resource Management and a Bachelor of Science in Human Resource Management, complemented by a minor in Accounting, from the University of Maryland – University College.
A lifelong resident of Caroline County, Maryland, Sherry has dedicated her career to serving the County Commissioners of Caroline County since January 1997. She began her journey in the Office of Finance, where she managed payroll and accounts payable. Her passion for human resources led her to transition to the Office of Human Resources, where she specialized in payroll, benefits, recruitment, and employee relations.
In September 2017, Sherry took on the role of Director of Human Resources. There, she began her extensive experience to oversee a variety of critical functions, including payroll, benefits, risk management, policy development, compliance, and personnel budgeting. Sherry’s deep-rooted experience in both finance and human resources provides her with a heartfelt commitment to effective HR practices and organizational management, reflecting her dedication to supporting and enhancing her community.
Mikala Glanton, MAIO, SHRM-CP
HRIS Division Supervisor
Cumberland County
Mikala Glanton is the HRIS Division Supervisor for Cumberland County Government. He is a dedicated HR professional with nearly a decade of experience consulting in both the private and public sectors. He holds a Master of Science in Industrial/Organizational Psychology and the SHRM-CP, providing a formidable foundation in HR theory and practice.
Dr. Robert Greene
Consulting Principal
Pontifex Consulting
Bob is a Consulting Principal with Pontifex Consulting and faculty for DePaul U. in their MSHR and MBA programs. He has four decades of experience, has published four books and authored over 300 articles. He was a principal designer for the SPHR and PHR certifications for SHRM and the CCP and GRP certifications for World at Work. He was the first recipient of the Keystone Award for attaining the highest level of excellence. He holds the CCP, CBP, GRP, SHRM-SCP, SPHR and GPHR certifications.
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