
Webinar: How are you Preparing for Change? - 6 Simple Steps to Help HR Leaders Prepare for the Changing Workplace Landscape
Recorded On: 08/24/2023

Please join us for an interactive presentation on change where you will be given 6 simple steps to help you prepare for the changing workplace.
This interactive webinar will focus on post-pandemic changes that include:
• Hybrid work environments
• High levels of employee turnover
• Concerns with employee satisfaction and engagement
Change is part of every agency. Unfortunately, change is hard for almost everyone. When not done correctly, change increases levels of worry, fear, and uncertainty.
However, when HR leaders strategically plan and prepare for the hard side of change, there can be improved communication, increased productivity, reduced stress, and improved decision making. This webinar will provide Six Strategic Steps for planning and preparing for change. Participants will receive a call to action to develop a plan to overcome employees’ resistance to change.
To learn more, please join us on August 24th at 1:00 pm EDT.
Speaker:
Dr. Kelly D. Drummond, SHRM-CP, PHR, CPC, CEQ-I 2.0
HR Director with the City of Knoxville in Knoxville, Tennessee
Dr. Drummond will also be speaking at the 2023 PSHRA Conference and her presentation is titled "Lessons Learned to Sustain HR Professionals" (Wednesday, October 4th).

Kelly Drummond
Director, Human Resources
City of Knoxville
Dr. Kelly Drummond is a certified professional in Human Resources through the HR Certification Institute and the Society for Human Resource Management. As the current Director of Human Resources with the City of Knoxville, Kelly administers the compensation/classification system, talent acquisition, pre-employment processes, employee training, employee relations, succession planning, and assist directors in employee discipline. Prior to this role, she worked as the Vice President of Human Resource and Leadership Development with the Boys & Girls Clubs of the Tennessee Valley and the Executive Director of Human Resources for Knox County Schools. She also served as a national trainer for Boys & Girls Clubs of America and facilitated national trainings on leadership, human resources development, employee motivation, and personal effectiveness.
Dr. Drummond currently serves as an instructor at the UT Center for Professional Education. She also facilitates the SHRM Certification course at Roane State Community College. Kelly holds a doctorate degree in Education with a concentration in Human Resource Development from Lincoln Memorial University. Dr. Drummond focuses on employee satisfaction, employee engagement, and employee retention. Dr. Drummond is also a certified professional leadership coach.
Kelly is a commission member for the Tennessee Commission on Children, board member of the Wesley House, and a member of the Community Health Council. Dr. Drummond’s passion project is My Soul In Bloom – a Professional & Personal Development Services for Women. Kelly is a graduate of the 2011 Class of Leadership Knoxville.
Kelly has two adult sons, Eric and Jeffrey. But her baby is her 10 year old Pekachi – Leo Mufasa.
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