Transforming Public Service: Real Stories of HR Innovation and Impact

Includes a Live Web Event on 10/30/2025 at 1:00 PM (EDT)

Please join us on October 30th at 1 PM ET as our award winning innovators introduce their agencies, communities, and programs.

2025 Award-winning Programs Included:

Small Agency: The City of Roseville, CA, launched Be Well COR(E) to foster a thriving workplace, enhancing employees' physical, mental, and financial well-being.

Large Agency Award: The Louisiana State Civil Service introduced several initiatives to improve public services. One of these is the skills-first Hiring Framework strategy, which aims to make talent acquisition in state government more efficient and effective.

Our winners will then share what brought about the need for change and the stakeholders involved. Share with us their programs’ current and future states. While also letting us in on the challenges faced and the advances change has brought to their agency and community.

Moderator: Mark McGraw, Editor-In-Chief, Public Eye

Panelist:

  • Macy Dippert, Director of HR, City of Roseville, CA
  • Nicole Tucker, Chief Operating Officer, Louisiana State Civil Service

PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee.

Making public sector work better®.

Macy Dippert

Human Resources Manager

City of Roseville

Macy Dippert is the current Human Resources (HR) Manager for the City of Roseville over the Employment Services Division. She started with the City on October 18, 2023. Prior to joining the City, Macy was the Human Resources Manager with City of Citrus Heights and Placer County Superior Court for over six (6) years and before that, twelve (12) years with the County of Sacramento’s Department of Personnel Services. The County of Sacramento is where Macy’s HR career began as she worked her way up the career ladder learning all areas of HR.

In addition to her work experience, she holds a Master’s degree in Human Resources Management from National University and a Bachelor’s degree in Business Administration from San Jose State University. Macy has her Senior Professional Certification from Public Sector Human Resources Association (PSHRA). Macy is a certified Ergonomic Evaluator.

Macy is currently a board member for the local PSHRA Sacramento-Mother Lode Chapter. Macy has a passion for Human Resources, striving to be a great leader and role model. Macy also volunteers in her personal life at her children’s schools, sports and a founding board member for the newly Placer Chapter of the Young Men’s Service League (YMSL).

Mark McGraw

Editor-In-Chief, Public Eye

Public Sector HR Association

Mark McGraw has been a writer and journalist for more than 25 years, with more than two decades’ worth of experience covering HRand the workplace.  

Nicole Tucker

Chief Operating Officer

Louisiana State Civil Service

Nicole is a dedicated public servant with over 14 years of experience in state government. She began her career as an HR Consultant within the Compensation Division at Louisiana State Civil Service, where her expertise and commitment to public service quickly led to her promotion through various supervisory and management roles within the agency. Her journey through the ranks has given her a comprehensive understanding of the intricacies of state operations and human resource management. In her current role as Chief Operating Officer, Nicole oversees a broad spectrum of divisions, including talent acquisition and workforce development, compensation and classification, statewide training and development programs, compliance and audit functions, applications and data, and HR program support. She thrives on the constant activity and finds excitement in managing multiple projects simultaneously. Her leadership is marked by a strategic vision for enhancing the efficiency and effectiveness of these critical functions, ensuring that the agency meets its goals and serves the public with purpose. Her most recent project includes representing and leading the State of Louisiana in the Transformers in the Public Sector Cohort - a first-of-its-kind cohort led by the social enterprise Opportunity@Work.  This cohort allows Louisiana, in addition to five other states, to collaborate and receive targeted support focused on refining and implementing skills-first talent strategies.

Nicole holds a Master's in Business Administration and is actively involved in the Greater Baton Rouge Society of Human Resources Management (GBR SHRM), where she currently serves as the President-Elect/Vice President. Her progressive career and deep expertise continue to drive positive change within State Civil Service and the State of Louisiana, where she remains committed to advancing the mission of public service and public sector organizations.

In addition to her professional accomplishments, Nicole is a graduate of the 2022 Baton Rouge Business Report Leadership Academy and holds the Certified Compensation Professional (CCP) designation. She is deeply dedicated to her community, volunteering her time with various organizations such as Empower225, BR Food Bank, Way to Work (HOPE Ministries), and more. Through her leadership and service, Nicole continues to make a lasting impact both in her career and in the community.

Linkedin;  www.linkedin.com/in/nicole-tuc...

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Transforming Public Service: Real Stories of HR Innovation and Impact
10/30/2025 at 1:00 PM (EDT)  |  60 minutes
10/30/2025 at 1:00 PM (EDT)  |  60 minutes Please join us on October 30th at 1 PM ET as our 2025 Agency Award Winners introduce their agencies, communities, and programs. Award-winning programs included: Small Agency: The City of Roseville, CA, launched Be Well COR(E) to foster a thriving workplace, enhancing employees' physical, mental, and financial well-being. Medium Agency: The DeKalb County Government in Georgia, launched initiatives to improve policy creation and execution. Through its all-digital Policy Council program, the county seeks to enhance HR's influence on leadership, culture, talent, technology, and communication. Large Agency Award: The Louisiana State Civil Service introduced several initiatives to improve public services. One of these is the skills-first Hiring Framework strategy, which aims to make talent acquisition in state government more efficient and effective. Our winners will then share what brought about the need for change and the stakeholders involved. Share with us their programs’ current and future states. While also letting us in on the challenges faced and the advances change has brought to their agency and community. Moderator: Mark McGraw, Editor-In-Chief, Public Eye Panelist: Stacey Peterson, Director of HR, City of Roseville, CA Macy Dippert, Director of HR, City of Roseville, CA Benita Ransom, HR & Merit System Director, DeKalb County Government, GA Nicole Tucker, Chief Operating Officer, Louisiana State Civil Service PSHRA® Webinars are a member benefit. Available to non-members for a nominal fee. Making public sector work better®.
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