2026 Power Learning Series - Communication Systems for Public Sector HR - Starting 6/22/2026

Course Syllabus

Course Overview

Learners will take a deep dive into effective communication. Participants will learn how to access your current communication reality, understand communication as a system, make improvements using data, and more. Upon completion, you will have the tools to implement effective communication strategies at both the team and agency level. 

Format: 2 Micro-Sessions (90 minutes each)

Learning Objectives

Participants will leave with usable frameworks and templates to help:

• clarify communication expectations and norms
• reduce channel confusion and missed information
• improve ownership and follow-through
• strengthen communication around recurring updates, projects, and incidents
• measure progress without creating unnecessary process overload

By the end of this course, learners will be able to:

1. Identify common causes of communication breakdowns in teams, meetings, channels, and cross-department work.
2. Assess communication gaps and hidden assumptions that create confusion, inconsistency, or rework.
3. Use practical tools such as a channel matrix, responsibilities matrix, communication calendar, and incident review to improve communication systems.
4. Clarify expectations, ownership, and communication norms across teams and stakeholders.
5. Build a simple measurement approach using pulse questions, mini-surveys, and review cadences to track communication improvement over time.

Target Audience:  This course is designed for public-sector HR professionals, people managers, and agency leaders who want practical tools to reduce communication breakdowns, clarify expectations, improve coordination across teams, and build stronger communication systems in their agencies.

Course Materials:  A course workbook will be provided.

Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

All your course materials will be found on your course dashboard.

Meetings:

• Course Meetings take place in Zoom Events – You will access your Zoom Meetings from the Contents Tab.

Course Design:

The course will be delivered over two-weeks with two 90 minute sessions per week.  You will receive details about the dates, times, and your course URL.

Time Commitment:

Plan for 1 hours for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meetings to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

Course Meeting Schedule (subject to change):

• Start Date: 6/22/2026
• Completion Date:  6/29/2026
• Course Meeting 1:  6/22/2026 - 2:30 - 4:00 pm ET
• Course Meeting 2:  6/29/2026 - 2:30 - 4:00 pm ET

Certificate of Attendance:

You will earn a Certificate of Completion upon completion of the course.

Cancellation Policy:

Professional Development Cancelation Policy

Recertification Points:  

PSHRA-5 and HRCI-5

Making public sector work better®.

Elizabeth Marion, Founder of Liby Works

Liz Marion is a leadership communication expert and the Founder of Liby Works, where she helps leaders, managers, and public-sector teams communicate what matters most. Drawing from more than a decade of experience in organizational leadership, internal communications systems, and program design, Liz equips agencies with practical, repeatable tools that elevate clarity, alignment, and team performance. 

Liz has spent the past five years researching the KPIs of effective communication and building frameworks—like CommsIQ™ and CommsPulse™—that help organizations measure and improve communication quality. She has trained and coached hundreds of executives, public-sector professionals, and emerging leaders in how to streamline communication, reduce friction, and build trust across diverse teams. 

Her background spans the public, nonprofit, and government-adjacent sectors, including extensive work with military-connected professionals and mission-driven organizations. She specializes in internal communications strategy, leadership presence, team optimization, and adult-learning–driven skill development. 

Liz holds a Master’s degree in Organizational Leadership from Johns Hopkins University and has delivered programs for agencies, universities, and national-security organizations across the country. Areas of Expertise:

• Internal communication systems
• Leadership communication & presence
• Communication KPIs & assessment
• One-on-one communication coaching & skill development
• High-stakes communication scenarios & message refinement