Welcome!

Thank you for your Power Learning Series registration.  We are so excited you have looked to PSHRA® to help you grow in your career.

The Power Learning Series offers you a new way to grow your skills without the time commitment of a full course. 

In this course, learners will explore the best ways to implement a coaching for success program and to prepare all levels of your organization leadership for proactive resolution of all levels of employee relations issues before they exacerbate and begun the foundation for employee vs. employer litigation. 

Learners will gain the skills to resolve real life employee relations issues and to advocate for impactful interventions. The course will be delivered over three-weeks with one-hour weekly online meetings.

Recertification Points:  PSHRA-5 and HRCI-Coming Soon!

Don’t hesitate to contact us - PSHRA – Debbie Tankersely-Snook, Associate Director, Member Programs, Membership - meetings@pshra.org.

Making public sector work better®.

Course Syllabus

You will learn proactive approaches to resolving employee relations issues and preventing litigation.

This course is designed to address the best ways to implement a coaching for success program and to prepare all levels of your organization leadership for proactive resolution of all levels of employee relations issues before they exacerbate and begun the foundation for employee vs. employer litigation.

Areas of study:

I. Defining Proactive Intervention – Us vs. Them At All Levels of the Organization
II. Refining Your Organization’s Profile of Service – Framing Conflict Within The Call To Serve
III. Coaching For Success – Coaching vs. Mentoring – How to Integrate The Best Efforts.
IV. Case Study Solutions for All

Learners will gain the skills to resolve real life employee relations issues and to advocate for impactful interventions. The course will be delivered over three-weeks with one-hour weekly online meetings.

Please let us know if you run into any problems or have questions as soon as possible.  We want to make sure you are to have the best possible learning experience.  

All your course materials will be found on your course dashboard.

Meetings:

• Course Meetings take place in Zoom Events – You will receive your Individual Zoom Link before the course starts.

Course Design:

The course will be delivered over three-weeks with three one-hour sessions per week.  You will receive details about the dates, times, and the URL for your course meetings

Time Commitment:

Plan for 1 hour for each online lesson to read, complete activities, and prepare for course meetings. Individuals have varying learning paces, so it might take more or less time for each person. We recommend completing lessons a day or two before the course meeting to allow time for reflection on what you've learned and the development of your plans. All course materials are included on your course dashboard (no textbook is required).

Course Meeting Session Schedule (subject to change):

• Start Date: 7/02/2025
• Completion Date: 7/16/2025
• Meeting 1:  7/02/2025 - 1:00 - 2:00 pm ET
• Meeting 2:  7/09/2025 - 1:00 - 2:00 pm ET
• Meeting 3:  7/16/2025 - 1:00 - 2:00 pm ET

Certificate of Attendance:  You will earn a Certificate of Completion upon completion of the course.

Cancellation Policy:  Professional Development Cancelation Policy

Recertification Points:  PSHRA-5 and HRCI-5

Making public sector work better®.

Teri J. Traaen, Ed.D., D.P.A.

Teri J. Traaen, Ed.D., D.P.A. is the owner and Chief Executive Officer of Traaen & Associates, LLC. Traaen & Associates, LLC is a human resource management organization with four service divisions. These service divisions include: technical human resource management services; employee and labor relations interventions; government relations, as well as training and organizational development services. Services are provided throughout the United States to the private, public and not for profit sectors.

Dr. Traaen’s professional experience includes over thirty years in the human resource field. Her professional service includes leading highly complex human resource teams in small, medium and large municipal government sectors, an urban K-12 public school district, as well as a community college/county partnership for federally funded job training and development in support of rural economic development. Dr. Traaen’s professional experience is supported by two earned doctoral degrees, including a Doctorate in Public Administration and a Doctorate in Higher and Adult Education. She has served as the Arizona Chapter President for IPMA-HR, as well as the Western Region President for IPMA-HR.